1. SERVIEW
  2. Training
  3. Services
  4. Customer Reviews
  5. Arne Wollenhaupt

Arne Wollenhaupt

Consultant & Trainer

Rating

4.9 out of 5 stars

Certified SERVIEW Trainer Arne Wollenhaupt

Finally, an in-person training session again June 10, 2026

By Benjamin Patrakscht
(gkv informatik)

A very enjoyable two-day in-house training session that could be summed up as “Time just flew by.” Clear, illustrative examples kept the theoretical part from becoming boring. Thanks to the trainer, Arne Wollenhaupt.

A lively, engaging ITIL V5 training course that was fun June 10, 2026

By Matthias Zöller
(gkvi)

Two days of intensive learning can be exhausting. But I really liked the way Arne structured, organized, facilitated, and led the training. He was personable, down-to-earth, shared funny anecdotes, and also explained the material clearly and comprehensively. I’d love to give it 6 stars!

Great Workout June 9, 2026

By Sebastian Tosta
(gkv informatik)

I would like to sincerely thank Mr. Wollenhaupt for the excellent ITIL training. The material was presented in a very clear and structured manner. He explained even the more complex topics clearly and always took the time to answer questions in detail. This allowed me to follow and understand all the material very well. Particularly noteworthy are his professional expertise, his engaging teaching style, and his dedication throughout the entire training. Thanks to his support, I felt thoroughly prepared for the exam. This made the exam much easier for me, and I was able to pass it successfully without any major difficulties. All in all, a highly recommended training course with an outstanding instructor! Thank you very much, Arne, for the great support and the pleasant learning atmosphere!

A dry subject—presented in a colorful and lively way May 17, 2026

By JPvG
(Viridicon AG)

The staff—they know what they’re doing. Modern rooms Great food, treats, ice cream—everything you could want. Arne knows how to make a dry subject come alive in a lively and colorful way. Using practical examples that everyone can understand. Okay, the equipment mentioned in the examples is, for some people—including me—complete nonsense :) If needed or desired, I’d attend a training session there again anytime.

Online ITIL Foundation Course May 11, 2026

By Unknown
(Innomea GmbH)

Thank you very much for this lecture! It was very vivid and perfectly structured.

Good workout April 24, 2026

By Unknown
(Creditreform Association of Clubs e.V.)

The ITIL V5 Foundation training was very interesting and well-structured, but there was a lot of material to cover in just two days. I found the workbook very helpful for reviewing the content. What I didn’t like was that the exam and exam preparation materials aren’t available in German yet, so we received the English version instead of having the option to receive the German materials later.

Excellent April 9, 2026

By Tim Leib
(Koenig & Bauer AG)

Interactive, easy to understand, great examples—everything is perfect!

An interesting training session with good discussion April 9, 2026

By Florian Hochhard
(connecT)

I especially liked the trainer’s sense of humor and the fact that both the teaching style and the course materials were interactive. Arne made a topic that can sometimes be quite abstract and dry incredibly interesting, humorous, and full of practical examples. I would definitely take another training course with him!

Great training session! February 28, 2026

By Unknown
(S&N Invent GmbH)

The requirements management training was great—entertaining and informative.

Great Training February 6, 2026

By Unknown

A very good interactive training session!

Great Training Session February 6, 2026

By Unknown
(ECKD GmbH)

great

Comprehensive Preparation for the PSM / PSPO Exam January 30, 2026

By Julia

The training with Arne gave me many helpful insights into Scrum. The examples he chose were very easy to follow and clear. Arne also took the time to address individual questions and was, overall, a very attentive and empathetic trainer. I highly recommend this training; not only do I feel well-prepared for the exam, but I’m also taking away a lot that will help me in my future work on the Scrum team.

Completely Satisfied December 16, 2025

By Unknown
(BWB)

A very conscientious, eloquent trainer who presents material in a clearly structured, understandable, and engaging way.

Concise Knowledge, Top Exam Prep November 18, 2025

By Daniel

Thank you, Arne, for the fantastic two days in Düsseldorf. The Scrum material was presented in an easy-to-understand way, with good examples and a touch of humor. It was a pleasure to listen to Arne! I highly recommend this course for certification preparation; I passed both exams on the first try using what I learned. As a tip for others who are interested: The course is definitely aimed at people who are looking to gain an understanding of Vanilla Scrum and want to successfully earn their certification—rather than to learn about or discuss a broad range of industry best practices. With that in mind, it’s a clear 5 out of 5 stars. Thank you!!

An Engaging Training Session with an Outstanding Trainer November 12, 2025

By Samuel

There’s nothing to improve about the training with THIS trainer! Arne Wollenhaupt conveys the material in an incredibly lively and easy-to-understand way—you couldn’t ask for anything better. His outstanding speaking skills ensure that you’re captivated at all times and actively participate in the training. I can wholeheartedly and 100% recommend Arne Wollenhaupt!

Great workout and a very pleasant trainer November 7, 2025

By Patrick Süß

The training was extremely informative. The material was presented in a very engaging and easy-to-understand way. Arne's laid-back style really helped keep the training light and enjoyable. I highly recommend both the training and the topic (IREB). Thank you

Very well done November 4, 2025

By Manuel Diemer

A very knowledgeable trainer who presented the material well (using humorous real-life examples and metaphors to illustrate the points),

Feedback October 31, 2025

By Unknown

An all-around great training session. Thank you very much, and I'd love to come back!

Great voice, fantastic presentation October 23, 2025

By Eugen Raubal
(Autobahn GmbH)

Keep it up

Everything was great October 12, 2025

By Christof Stettin

Arne and Blörn did a really great job—they managed to turn a dry topic into something very interesting and funny. It was a great three days.

ITIL 4 Foundation In-Person Training October 9, 2025

By Huu Duc Ho

It was a very entertaining and educational event—I'd love to do it again.

ITIL In-Person Training Receives Very Positive Feedback October 9, 2025

By Gordana Orec
(UKT Tübingen)

Thank you very much for the informative and educational training session. The dry subject matter was presented very effectively and wasn't boring at all. I can really only recommend it—and thank you.

I highly recommend it October 9, 2025

By Thineaga Sivanesan
(University Hospital of Tübingen)

The trainer, Arne, presented the otherwise rather dry topic of ITIL in an extremely engaging and practical way. With his humorous style and by sharing personal anecdotes, he managed to make the content easy to understand and lively. He took the time to answer questions and explained things patiently until everyone could grasp the material. Overall, a very knowledgeable and dedicated trainer—highly recommended!

The Perfect ITIL 4 Training Course October 9, 2025

By Dennis Gutekunst
(Tübingen University Hospital)

Hello everyone, Our group attended a two-day ITIL 4 training course led by Mr. Wollenhaupt, If anyone can teach this topic using practical examples, real-world relevance, and plenty of humor, it’s Mr. Wollenhaupt! Thank you so much for everything we learned and for the great time we had together as a group! Best regards from Tübingen!

ITIL In-Person Training Receives Very Positive Feedback October 9, 2025

By Gordana Orec
(UKT Tübingen)

Thank you very much for the informative and educational training session. The dry subject matter was presented very effectively and wasn't boring at all. I can really only recommend it—and thank you.

I really liked it September 15, 2025

By René Felder
(eurodata AG)

It fit well within the overall framework. Good materials and good hands-on instruction.

Great workout September 5, 2025

By Rüdiger Tams
(Dataport AöR)

The training was excellent preparation for the CPRE certification. Thank you!

Very knowledgeable September 2, 2025

By Unknown
(Medialine)

Great course. Top-notch both professionally and personally!

Interesting & Good Basic Training for IREP September 2, 2025

By Lisa

Overall, this was a very well-structured and interesting training session. The various areas of requirements engineering were presented in a clear and well-integrated manner. In addition, the trainer’s many practical examples effectively complemented the theoretical knowledge and made the topics more tangible. The workbook was also a very helpful tool for focusing on the relevant content and taking notes. Thanks to regular breaks and exercises, the online format of the training was manageable and not too tiring. My only two suggestions for improvement would be, first, to incorporate group exercises into the training to encourage more interaction among the participants. Second, where possible, give participants the chance to work through the material using their own insights, rather than having the trainer simply present all the content. This would help the training content stick in their minds more effectively, and there would be less pressure to write everything down in the workbook as quickly as possible. Overall, though, thank you for a great training session!

Great workout May 8, 2025

By Unknown

Our trainer, Arne, did a great job of explaining the concepts of ITIL 4 and made them easy to understand using clear examples. That makes learning fun.

Entertaining, practical, great instructor May 7, 2025

By Maria

Arne explained the topic of ITIL very clearly and with plenty of examples. He addressed our questions and prepared us very well for the exam. Overall, I’m taking away a lot of new ideas to apply to my day-to-day work.

Concise, easy to understand, entertaining. May 7, 2025

By Unknown
(Kubus-IT)

A supposedly dry topic like ITIL explained concisely, clearly, and in an engaging and entertaining way. Thank you for the great training!

Entertaining, practical, great instructor May 7, 2025

By Maria

Arne hat das Thema ITIL sehr anschaulich und mit vielen Beispielen erklärt. Er ist auf unsere Fragen eingegangen und hat uns sehr gut auf die Prüfung vorbereitet. Insgesamt nehme ich viele neue Impulse für meinen Arbeitsalltag mit.

Top Coaches with Extensive Expertise May 7, 2025

By Sebastian Hutzler

We had the pleasure of attending a very engaging seminar led by an extremely personable and knowledgeable instructor. He presented the material in a very lively way and was a compelling speaker. We’d love to do it again!

Top-notch training—to the point and entertaining May 7, 2025

By Daniel
(kubus IT)

Ultimately, my headline says it all. My fear that I’d lose focus while listening to dry theory didn’t materialize. The topics were presented in a crisp, engaging, and excellent manner. I always stayed “on topic.” I highly recommend this trainer. I’d take more courses or training there anytime. The handouts were also well-prepared and excellent for preparing for the course.

A good investment! April 19, 2025

By Unknown

Arne did a great job of explaining the dry material and enriched it with memorable examples. It was really fun. The group size was also ideal. The workbook is very good, and Arne’s tips on blogging are even better. The 320 practice questions were also helpful for getting used to the “logic” of the original American test questions. Somehow, though, I felt that the PO part was a little neglected. But all in all, it was a very good experience that will keep me coming back to Serview. P.S.: I’m now a certified PO and Scrum Master, too.

Thank you very much April 1, 2025

By Unknown
(Debeka)

I’d like to share a few impressions as feedback: Positive: Good seminar preparation with SharePoint access, handouts, and a meeting link Positive: Good slides (well-animated, good color scheme, a video in between) -> Note: A few slides could use some editorial revisions (Q in the wrong place in the table, ...) Positive: The trainer maintained a good pace. Positive: Clear pronunciation, good volume. Positive: Good examples (some a bit stereotypical :-) ). Positive: Clear references to exam relevance Positive: Prompt to "turn on video" Positive: Spontaneous call-on questions Room for improvement: Note break times/time for exercises in the chat or on a separate slide All in all, it was a varied seminar—especially for an online training session

ITIL Foundation In-Person Training, March 24–26, 2025 March 26, 2025

By Frank Thorwartl
(rnv)

Hi Arne, Thank you so much for this entertaining, exciting, and informative training session. You managed to teach me some very dry material in a way that really kept me motivated. I also really appreciated the practical examples and your calm demeanor. There were 11 of us in the group, and everyone was always able to ask you anything—and your answers were very helpful to all of us. The result for me: I passed the exam, earned a certificate, and gained many ideas that I look forward to incorporating into my daily work. You absolutely deserve those 5 stars. I’m sure you’ll hear this feedback often. I’m already looking forward to future Scrum training sessions. Thank you so much for the three days. Frank Thorwartl

ITIL 4 March 24, 2025

By Unknown

Very interactive, very informative—I learned a lot and took a lot away from it, even though I was only able to participate for one day.

An Excellent Training Experience March 24, 2025

By Unknown
(Controlware GmbH)

Despite the subject matter being quite dry in parts, it was presented in an interesting and entertaining way, and the delivery was very professional

Class Training March 21, 2025

By Oliver Klein
(Controlware GmbH)

Dry material presented with enthusiasm and a light touch. Thank you very much Oliver

P. R. March 21, 2025

By Unknown
(Controlware GmbH)

Presented in an engaging manner

A very informative and well-organized event February 5, 2025

By Aram Mozahebi
(BG Phoenics GmbH)

The training was very well organized and professionally prepared, and presented with illustrative examples. So, a big "Keep up the good work..." Best regards,

There's nothing to complain about! February 4, 2025

By Seda Kaygusuz
(State Capital Stuttgart)

Arne Wollenhaupt's professional expertise, motivation, and approach made the training a very valuable experience. Everything was easy to understand and presented very well.

There's nothing to complain about! February 4, 2025

By Seda Kaygusuz
(State Capital Stuttgart)

Arne Wollenhaupt's professional expertise, motivation, and approach made the training a very valuable experience. Everything was easy to understand and presented very well.

There's nothing to complain about! February 4, 2025

By Seda Kaygusuz
(State Capital Stuttgart)

Arne Wollenhaupt's professional expertise, motivation, and approach made the training a very valuable experience. Everything was easy to understand and presented very well.

There's nothing to complain about! February 4, 2025

By Seda Kaygusuz
(State Capital Stuttgart)

Arne Wollenhaupt's professional expertise, motivation, and approach made the training a very valuable experience. Everything was easy to understand and presented very well.

Compact, yet comprehensive in content January 28, 2025

By Unknown
(Hamburg Port Authority)

Expectations Fully Met

Super Coach December 19, 2024

By Unknown

Thank you for the great seminar, the clear communication, and the explanations.

Excellent seminar December 18, 2024

By Unknown
(ORDIX AG)

Instructors, seminar materials, seminar setting, meals, accommodations—everything was great.

Great instructor, excellent course December 18, 2024

By Unknown
(ORDIX AG)

Everything's great :-)

Really nice coach December 18, 2024

By Unknown

Top-notch coaches, but the equipment is so-so because some of it is outdated

Well-organized December 18, 2024

By Unknown
(Msg)

Well organized and executed. The examples in the script could be revised, and a few minor errors in the printing could be corrected. Otherwise, kudos :)

Excellent training led by a dedicated instructor October 29, 2024

By Unknown
(FFR GmbH)

The training instructor is an excellent speaker whom people enjoy listening to. He conveys the material clearly and comprehensibly, making targeted use of illustrative examples that bring the subject matter to life and make it practical. Particularly impressive is his ability to present even complex topics in a simple way and to address questions at any time. His real-world examples are not only instructive but also help participants apply the material directly in practice. All in all, this is a highly recommended training course that benefits greatly from the instructor’s expertise and dedication!

A. Stange October 23, 2024

By Unknown
(Volkswagen Group IT Solutions)

The training session with Arne was great. There was a lot of theory, but Arne did a great job of explaining it to me. I'd love to do it again!

Very good October 23, 2024

By Alex P.

Very well explained and entertainingly presented. It was really fun to listen to :)

Good instructor, enjoyable training August 28, 2024

By Unknown

The training was extremely well-organized and very informative, with flexible breaks and a well-paced learning schedule. One particularly positive aspect was the option to easily switch to a virtual format if someone became ill during the training. The food was also of high quality, and the boarding house provided pleasant and comfortable accommodations.

I'd do it again anytime August 27, 2024

By Unknown
(ifm services gmbh)

Hello everyone, I’d like to thank you for the great training; the location is fantastic—the setting, the execution, and the flexibility regarding online training are all excellent. If Serview offers a similar course, I would definitely book with them again. Best regards Volker

First-Hand Review August 13, 2024

By Unknown

I thought the training was excellent because it was backed up by many practical examples. I found his presentation style very clear and easy to follow. To me, his presentation style was similar to Harald Lesch's, which I really liked :). I highly recommend it.

A very informative and concise training session August 13, 2024

By Unknown

The information was presented in a very engaging way, making it easy to follow and the topic easy to understand. The session didn't drag on, and breaks were taken when needed. Overall, it was a truly pleasant, personal atmosphere with lots of interesting content.

Requirement met! August 7, 2024

By Marc Csehan
(msg systems AG)

A very experienced trainer who combines and embodies theory and practice! The training was a mix of lectures, discussions, and active participation (practice exams, creating diagrams). The three days were very informative and provided a solid foundation for the exam.

SM & PO I in Hamburg July 14, 2024

By Unknown
(Fraunhofer CML)

Presented and explained in a very clear and easy-to-follow way. Great training!

Plenty of content, well packaged June 24, 2024

By Unknown

Arne taught us the ITIL material in a very friendly and relaxed way. I would take a training course with him again in a heartbeat. It was well-structured, with just the right number of breaks and reviews of the material, so it was easy to follow.

Good Training Even Online June 16, 2024

By Jochen Kaiser
(BEI GmbH)

Thank you very much for the great training session. Mr. Wollenhaupt explained all the topics very well and did a great job of sharing his knowledge.

Excellent and interesting June 11, 2024

By Unknown
(New Media Service GmbH)

A really great seminar with Arne. It was presented and explained very well. I couldn't imagine anyone better. Well-structured and great handouts. It would just be nice to have a color-printed version of the workbook. Thank you very much—I'd love to come back!

Great job! June 11, 2024

By Unknown

Well-organized overview, lots of examples, and questions are welcome at any time. Great job!

Great workout, friendly trainer! June 11, 2024

By Unknown
(MEIKO Maschinenbau GmbH & Co. KG)

The materials were excellent, and everything was explained very well and clearly.

Highly professional, with a pleasant demeanor June 11, 2024

By Steffen Frey
(Clientfocus GmbH)

Mr. Wollenhaupt led the ITIL Foundation in-person training over the past two days. Despite the hybrid format of the course, Mr. Wollenhaupt did a great job of giving all participants roughly equal attention. The course was very well structured. The breaks were well-timed and strategically placed in relation to the course content. Several quizzes administered after the completion of each topic block served as useful supplements to the course. The results of these quizzes were discussed openly. Incorrect answers were used in a positive and constructive way as part of the learning process. The ITIL Foundation course covers a topic often perceived as “dry.” Mr. Wollenhaupt did an excellent job of presenting ITIL in an interesting and engaging way. I didn’t experience the rapid fatigue I had anticipated, which had a positive impact on my learning. Thank you, Arne, for this very successful course.

Excellent in-person training 5***** June 5, 2024

By Unknown
(SoCura gGmbH)

The training was very interesting. Arne prepared us very well for the exam. Thank you very much.

Great training session that presented a "dry" topic in a very vivid way May 28, 2024

By Unknown
(SoCura gGmbH)

The training on the fundamentals of ITIL 4 was excellently presented and clearly explained. The complexity of the topic was broken down using real-world examples, making it easy to follow. Overall, it was a user-friendly approach that was presented in a clear and accessible manner.

Great Training Session May 24, 2024

By Unknown

I recently completed an ITIL training course and would like to evaluate my instructor. The instructor was extremely knowledgeable and demonstrated a deep understanding of the ITIL principles. The presentations were clearly structured and well organized. The instructor was able to explain complex concepts in an easy-to-understand way and was always willing to answer questions. Overall, the training was very informative and useful.

ITIL Foundation May 24, 2024

By Unknown
(SoCura)

Die interaktive Gestaltung des Kurses und die vielen Beispiele, haben mir geholfen, die Konzepte besser zu verstehen. Eine klare Empfehlung!

A Coach Who Adapts to the Company Culture May 24, 2024

By Unknown
(SoCura)

Mr. Wollenhaupt—or Arne, as we were allowed to call him—is an engaging speaker who made for an interesting two-day training session by using memorable analogies related to business and tailoring his approach to our company’s culture. I wouldn’t say no to another training session with him as the trainer. 5 out of 5 stars!

Claus Bellen May 6, 2024

By Claus Bellen
(SITA Airport IT GmbH)

As a participant in the ITIL Foundation training course offered by SERVIEW in Cologne, I would like to express my enthusiasm and satisfaction. This training course was undoubtedly a worthwhile investment. First of all, the organization and delivery of the training were first-rate. The trainer, Arne Wollenhaupt from SERVIEW, proved to be extremely professional, well-prepared, and knowledgeable. He managed to present a complex topic like ITIL in a clear, understandable, and accessible way, which made the learning process much easier. The course content was comprehensive and well-structured. The practical examples, which brought the theoretical knowledge to life, helped us apply the concepts to real-world scenarios. All in all, I can highly recommend the ITIL Foundation training from SERVIEW. It was an informative and enjoyable experience. Thank you very much for a great training course!

Great training and excellent exam prep May 3, 2024

By Unknown

The in-person training was very well organized, and everything was explained clearly and in a practical way. This provided excellent preparation for the exam, which I was able to pass successfully. Thank you, and I'd be happy to do it again!

Quality Training for a Solid Foundation of Knowledge April 23, 2024

By Unknown
(Die Haftpflichtkasse)

+ The summaries at the end of each day were helpful + All of the participants’ questions were answered well + Emphasis was placed on punctuality + The presentation was delivered in a clear and calm manner - I would have liked more time for the practice exercises on the second day (though this is probably due to the short, two-day training session)

IREB Foundation—there's no better way to teach the basics April 10, 2024

By Dolores Kaemmer

The training was not only delivered professionally, but also complemented by educationally valuable and goal-oriented handouts and humorous, relevant examples. The trainer’s perfect timing and interaction with the trainees were the icing on the cake. I highly recommend this training.

Everything was great! February 28, 2024

By Unknown

I highly recommend it. It provides a good overview of all the relevant topics and a solid foundation for the exam. For online participants, the layout of the practice questions in the workbook could be tweaked a bit, so there’s less scrolling, but otherwise everything is great.

Great Workout February 28, 2024

By Unknown
(CGI)

I found the training with Arne very informative and a good mix of theory and practice.

Scrum Training February 2, 2024

By Unknown

An awesome trainer!! He taught me Scrum in two days. Keep up the great work, Arne!

Online Scrum Master Training February 2, 2024

By Yvonne Haug

The training was great; Arne gave us good examples, explained things clearly, and always took the time to answer our questions. Unfortunately, our handout didn’t match the course material 100%, so there were about 5 pages missing from our handout and the order had been changed—hence the one-star deduction. Because of this, on the second day in particular, we had to spend a bit more time “searching” for information while also making sure not to “miss anything.” But I’d like to emphasize once again that Arne as a coach and the course format deserve a full 5 stars!

Learning Can Be Fun!!! February 2, 2024

By Unknown
(Accenture GmbH)

Arne is incredibly likable, helpful, articulate, and—above all—knowledgeable. He knows how to make a compelling case with practical examples and create an open and engaging group dynamic. All in all, I’m very satisfied, and I’ve already recommended him to my colleagues. Thank you for these two very informative days. Hopefully we’ll see each other again!

Spanden's Training on a Relevant Topic February 2, 2024

By Mascha N.
(Accenture)

A truly highly recommended training course that concisely covered the key topics related to Scrum (Master) and certainly provided excellent preparation for the exam. The trainer, Arne, made the two days very engaging and interactive, so it wasn’t just a lecture. That kept things from getting boring. Thanks for that!

An informative training session with a very knowledgeable and easygoing instructor December 21, 2023

By Unknown
(Novaled GmbH)

The training session with Arne was very informative and, despite the wealth of content, engaging—because there was a great atmosphere even though it was held virtually. Arne addressed our questions well, and I can wholeheartedly recommend the training. If I had the chance to choose again, I would probably opt for an in-person session, since that allows for better interaction. Thank you very much for the two interesting days!

Very good training December 21, 2023

By Rene Griebsch
(Anhalt-Bitterfeld District)

Also suitable for Scrum beginners; very well structured and presented, and questions were always addressed.

Excellent training on the basics December 19, 2023

By Topler

The training is very well structured and easy to follow. There's an opportunity for discussion. A few practical exercises here and there would be helpful.

Super Coach December 14, 2023

By Artem Mil
(BGHW)

The training was very well organized and conducted. The plan and the red trails were always available. I will recommend this trainer's course to my colleagues.

Great workout December 14, 2023

By Ivan Anic

Hi, The training session with Arne was engaging and very informative. The content was presented with clear practical relevance, and the participants were actively involved. All questions were answered patiently and with a solid factual basis. When necessary, the material was explained again to ensure that everyone understood it. I feel like I really retained a lot of what was covered, and I can highly recommend both the training and the trainer! Thank you very much and best regards

An informative course with a great instructor! November 9, 2023

By Unknown

The three-day online training session with Arne was enjoyable and informative! There were only two of us in the class. I was able to change my registration at the last minute and move the course up, which wasn't a problem at all for SERVIEW. Thanks for that! I passed the exam today! Arne did a great job! I wouldn't mind if he were my instructor again sometime.

Effective teaching of the fundamental Scrum topics October 17, 2023

By Merten Herms
(Salzgitter Digital Solutions)

- The trainer did an excellent job of conveying the seminar content - Detailed and varied training materials - All questions were answered satisfactorily - The training was well organized (before and during) - All necessary information and materials for the exam were provided Areas for improvement: 1. Include even more exam questions throughout the session and perhaps have the participants explain them. 2. Include information in the voucher email about how long the voucher is valid.

Very enjoyable and good real-world examples October 10, 2023

By Unknown
(LH Industry Solutions)

Enjoyable and nicely condensed into two days!

TOP Training August 27, 2023

By Thomas von Mengden
(TÜV Rheinland Service GmbH)

From the enthusiastic and qualified instructor to the excellent training materials and the very well-planned organization—the entire package is worth every star!

The most popular course taught by an excellent and knowledgeable instructor August 18, 2023

By Fatih Ertural

Despite my experience as a Product Owner, I had been planning for years to take a course so I could better understand and apply Scrum. Thanks to Arne, I'm now very well prepared and am looking forward to my new tasks and responsibilities.

Scrum Master & Product Owner Training August 11, 2023

By Melanie Albert
(KPMG)

The training session with Arne was very enjoyable. I learned a lot and was able to apply some of what I learned to my professional life.

Great training, great instructor! August 8, 2023

By Unknown
(Accenture)

Arne led the training session in a very professional and confident manner and provided some very interesting examples to illustrate the points. I highly recommend him!

Scrum Master (PSM) July 31, 2023

By Unknown
(Currenta GmbH & Co. OHG)

Scrum Master In-Person Training: Very well-prepared training with excellent handouts, yet it wasn't just a boring recitation of content. I liked how the trainer, Arne, was able to keep things engaging throughout (with little stories and anecdotes), while still staying focused on the goal. I was very pleasantly surprised. It was also excellent preparation for the exam.

A Prime Example July 10, 2023

By Şahan Eyi

The entire training program—including the course materials, organization, and, of course, the trainer, Arne Wollenhaupt—was a prime example of competent, effective training. Arne Wollenhaupt is extremely knowledgeable about the subject matter; as a result, he can answer every question satisfactorily and is happy to do so multiple times if the concept wasn’t understood the first time. In general, theories and concepts were always illustrated with relatable examples from everyday life, as well as from film and television, ensuring that participants always had a clear picture in mind and lending the whole experience a certain charm. The course materials were tailored to the flip charts used by the trainer and could thus be efficiently integrated. I would particularly like to highlight Arne Wollenhaupt’s keen sense of when to be an entertaining lecturer and when to be a teacher who asks questions. I found the balance between the content presented and explained in a monologue and, in relation to that, the number of questions posed to the group to be just right. Arne Wollenhaupt’s professional expertise, combined with his personal, approachable manner, made the three-day training course—despite the sheer volume of information—an engaging experience for me. Thanks to this and the training materials organized by Serview, I felt fully prepared for the certification exams by the end of the course. Thank you, and I’d love to do it again!

Exciting and High-Quality Training July 7, 2023

By Unknown

Das Training war sehr spannend und wurde in einer angenehmen Atmosphäre sowie lebhaften Art und Weise durchgeführt. Individuelle Fragestellungen wurden positiv aufgenommen und besprochen. Die Inhalte wirken hochwertig. Das Trainingsmaterial ist umfassend. Besonders die Essentials vermitteln substantielle und präzise Informationen und dienen mit dem Scrum Guide als gutes Nachschlagewerk.

A very successful and entertaining course June 29, 2023

By Michael Nord

The instructor did a great job and clearly explained the key points. Great job :-) I'd love to do it again....

Great workout March 23, 2023

By Manfred Breuer
(Socura)

A compact program with excellent explanations from the instructor. The three days were intense, but they were fun, and I was able to learn a lot of new things.

Not the Last Time March 9, 2023

By Unknown
(Accenture GmbH)

This wasn't my first training session at Serview GmbH, and it certainly won't be my last! Taking notes simply helps me stay focused for longer. Definitely worth recommending!

Complex Subject Matter Well Presented March 7, 2023

By Unknown
(Lufthansa Industry Solutions AS GmbH)

A great mix of theory and practice—it really made it easier to get started

Great workout program! February 24, 2023

By Unknown
(KPMG AG Wirtschaftsprüfungsgesellschaft)

Great instructor and very informative study materials to help prepare for the exam.

Great Workout February 16, 2023

By Unknown

The training was very intensive (2 days), yet the trainer did an excellent job of covering the most important aspects of the Scrum Guide using many practical examples. All of the participants’ questions were answered competently. I would definitely recommend it :-)