An Overview of IT Trade Shows and Conferences
Welcome to your go-to source for IT management events!
On this page, you’ll find a carefully curated overview of the most important conferences and trade shows that focus specifically on topics related to IT management. Whether you’re an experienced IT manager looking for the latest trends and technologies or a newcomer to the field seeking to expand your knowledge, our collection of events offers valuable insights and networking opportunities.
We have compiled a selection of the most important IT management events worldwide for you. Each one offers unique opportunities to network with industry leaders, learn from innovative practices, and discover the latest technological advancements shaping the IT management landscape.
Overview of IT Trade Shows and Conferences
Hamburg IT Strategy Days
The Hamburg IT Strategy Days is Germany’s largest IT conference, held annually in Hamburg. More than 1,500 CIOs and IT decision-makers gather to discuss the latest IT and management trends. The event offers a diverse program featuring keynotes, case studies, roundtables, and networking opportunities. Key topics include artificial intelligence, security, the “New Normal” of work, sustainability, and cloud technologies. The conference is aimed exclusively at IT decision-makers from end-user companies, including publicly traded companies, SMEs, and larger public sector organizations. For more information and to register, visit the official website of the Hamburg IT Strategy Days.
Visit the website for the Hamburg IT Strategy Days
SERVIEW26 - The home of ITSM and beyond
The SERVIEW Summit is a leading conference in Europe for IT Service Management (ITSM), Enterprise Service Management (ESM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The event will take place May 19–21, 2026, in Seeheim-Jugenheim. The summit offers a comprehensive program featuring keynotes, masterclasses, an ITSM tool meetup, and other networking events. There will also be an expo where various vendors will showcase their solutions. For more details and registration options, visit the official SERVIEW26 website.
Handelsblatt Summit: The Future of IT
The Handelsblatt Summit Zukunft IT is a prestigious conference that addresses the latest developments and challenges in the fields of IT and digitalization. The event provides a platform for professionals and executives from the business world to exchange ideas on topics such as artificial intelligence, cloud transformation, digital technologies, data management, cybersecurity, and sustainability in IT.
Visit the "Summit Zukunft IT" website
SERVIEW TOOL MEETUP - #1 Speed Dating: The Home of ITSM and Beyond
The ITSM Tool Meetup is an event focused on ITSM, ESM, ITOM, and ITAM software solutions, held in an interactive format similar to speed dating. Participants can connect directly with leading vendors and discuss specific requirements and solutions. The atmosphere is dynamic and centered on efficient and direct communication. Participation is free of charge, including refreshments. For more information and to register, visit the event’s official website: SERVIEW TOOL MEETUP.
Visit the SERVIEW TOOL MEETUP website
IT-SA
it-sa is Europe’s largest IT security trade show and one of the most important in the world. It takes place annually in Nuremberg, Germany, and attracts trade visitors from around the globe who want to learn about current topics and trends in the field of IT security. The trade show provides a platform for companies and organizations to showcase their latest security products and services. These include solutions for network security, cloud security, mobile security, encryption, IT compliance, and many other critical aspects of cybersecurity.
Call Center World
CCW (Call Center World) is an international conference and trade show for customer service and call centers that takes place annually at the Estrel Congress & Messe Center in Berlin. This event serves as a central meeting place for professionals in the customer engagement industry and offers extensive opportunities to learn about innovative solutions and trends. The CCW program features presentations by over 40 experts on topics such as digital disruption and artificial intelligence. The event also offers forums, guided tours, and an expo where leading companies showcase their products and services. For more details about the event and the program, visit the official CCW website: CCW Messe Berlin.
Visit the Call Center World website
USU World
USU World is a professional conference focused on IT Asset Management (ITAM) and Knowledge Management (KM). The event provides a platform for professionals to discuss the latest trends, developments, and best practices in these fields. The conference features keynote presentations, best-practice sessions, expert panel discussions, as well as in-depth product demonstrations and discussions.
KIXCONF
This is where the KIX community gathers forKIXCONFin Chemnitz, Europe’s Capital of Culture! Experience exclusive user stories, expert presentations, and tech talks, as well as in-depth discussions on ITSM and service management with KIX. Get to know the team behind KIX better and discover the latest news, tips, and tricks.
SEKOP
SEKOP, organized by FINAKI, is an IT security conference. The conference aims to bring together decision-makers in the field of cybersecurity to discuss current challenges and developments. Workshops are offered that focus on various aspects of cybersecurity, including awareness training, regulatory requirements, and the protection of cyber-physical systems. The emphasis is on networking and the exchange of experiences. For more information, visit the SEKOP website.
DMEA
DMEA is one of Europe's leading events for digital health and takes place in Berlin. At this trade show and conference, experts from the field of digital health come together to learn about the latest developments and exchange ideas.
German Testing Day
German Testing Day is one of the most important conferences on software testing and quality assurance in the German-speaking world. It brings together testers, developers, QA managers, and executives to discuss trends such as test automation, agile testing, and AI in quality management. It is traditionally held in Karlsruhe and is considered the central gathering place for the testing community in Germany.
CRM Forum
The German CRM Forum is a leading conference in Germany focused on customer relationship management (CRM). It takes place annually. The event brings together CRM managers and executives to discuss strategies and technologies in customer management. The program features practical presentations and inspiring keynote speeches by experts. For more information and registration details, please visit the official website of the German CRM Forum.
DevOpsCon
DevOpsCon Munich is a leading conference on Continuous Integration/Continuous Delivery (CI/CD), the Kubernetes ecosystem, and Agile and Lean Business. It takes place in Munich and online. The event offers a diverse program featuring talks, workshops, and keynotes on topics such as containerization, system design, cloud platforms, DevSecOps, and corporate culture. Attendees have the opportunity to network with international DevOps strategists and industry leaders. More information and tickets are available on the official website.
Visit the DevOpsCon Munich website
ServiceNow World Forum
The ServiceNow World Forum is a global series of events that brings professionals together to explore the latest developments and innovations on the ServiceNow platform. In 2024, the focus was on integrating artificial intelligence (AI) into business processes to increase efficiency and productivity. The forums feature keynote addresses, hands-on sessions, and networking opportunities with experts and partners. In Germany, the event took place on October 23, 2024, at Messe München.
Visit the ServiceNow World Forum website
IT Days
IT-Tage is an annual conference held in Frankfurt am Main and organized by the trade magazine *Informatik Aktuell *. It covers a broad spectrum of IT topics, including software development, software architecture, databases, DevOps, the cloud, IT security, agile methods, artificial intelligence, and IT management. The event features over 220 sessions, workshops, and side events across ten parallel tracks, designed to provide professionals with insights into current trends and best practices. The next IT Days will take place at Kap Europa, the convention center of Messe Frankfurt.
ITCS Frankfurt
ITCS Frankfurt is a combination of a tech conference, an IT job fair, and a festival, taking place at Messe Frankfurt, Hall 1.2. The event features over 50 talks by top speakers from the tech world on five stages, interactive workshops, and a wide range of networking opportunities. Attendees can connect directly with companies ranging from startups to global corporations, gain exclusive insights into IT projects, and meet potential employers. In addition to the professional program, activities such as foosball, table tennis, and a gaming area provide entertainment. The event concludes with an afterparty featuring a DJ, drinks, and snacks starting at 4:00 p.m. Admission is free, and there is no dress code.
Visit the ITCS Frankfurt website
secIT
secIT by heise is a major conference and trade show for IT security experts held at the Hannover Congress Centrum (HCC). The event offers a combination of technical presentations, interactive workshops, and an extensive exhibition where over 100 companies showcase their latest products and services in the field of IT security. The program includes more than 50 presentations, about 30 workshops, and 20 deep-dive sessions covering current topics and trends in IT security.
Inno IT
INNO IT is a major trade show for information technology and communications in northern Germany. It takes place in Kiel and is organized by the DIERCK GROUP. The event offers trade visitors and IT experts the opportunity to learn about the latest trends in data protection, data security, and innovative IT solutions. The program includes various keynote speeches, presentations, workshops, and interactive activities such as a Secure Escape Game truck.
IT Trans
IT-TRANS is a leading international conference and trade show focused on digitalization in public transportation. Since its inception in 2008, the event has provided a platform for decision-makers and experts to present and discuss the latest innovations and technological developments in public transportation.
Learntec
LEARNTEC is Europe's largest event for digital education in schools, colleges, and the workplace. It takes place annually at the Karlsruhe Exhibition Center and provides a platform for decision-makers from industry, consulting, retail, sales, and educational institutions to learn about and discuss the latest trends in digital learning.
DIKITALE
DIKITALE is a new type of event that focuses on digital transformation in small and medium-sized businesses. It takes place at the Karlsruhe Exhibition Center.
Service Management World
ITSMF USA – Service Management World: This conference brings together ITSM professionals from various industries to share best practices, success stories, and innovations through workshops, presentations, and panel discussions. With a mix of technical sessions and management workshops, it is ideal for ITSM professionals who want to deepen their knowledge and gain strategic insights.
Visit the Service Management World website
IT Service Management Summit
The IT Service Management Summit is a very expensive event with an average program that focuses on current ITSM challenges and solutions. It takes place at the Maritim proArte Hotel in Berlin and is aimed at a select audience of industry professionals.
Visit the IT Service Management Summit website
SITS – The Service Desk & IT Support Show
This major annual event, which focuses on improving service desk operations and IT support management, takes place in London. With a wide range of exhibitors and presentations, it offers comprehensive insights and networking opportunities.
