SERVIEW - Consulting. Training. Different!
We create value-adding service management organizations
With our motto, “Consulting. Training. Different!”, we aim to emphasize that our training methods and consulting approaches differ fundamentally from those commonly found on the market. Our goal is to offer an exceptional and distinctive experience through innovative teaching and learning concepts in our training programs and through tailored, creative solution strategies in our consulting services.“Different” reflects not only our commitment to going beyond the standard, but also our conviction that—both in the way we teach and in our consulting—unique and creative approaches are crucial to creating real added value and sustainable success for our clients.
Our goal is to set new standards in all areas of service management (ITSM & ESM) and thereby ensure our customers' success in a rapidly changing world.
Our stated goal is to help you do better business. That’s why we use globally recognized frameworks to maximize your performance. Our efforts are focused on helping you achieve ever-greater success—or, in short: We help you move forward.
To ensure maximum success at every level, we put people first: Every day, our trainers inspire and motivate countless participants in groundbreaking training sessions. Our offerings are complemented by dynamic on-the-job coaching for all roles within the best-practice frameworks we teach, such as ITIL®, PRINCE2® or Scrum. In this way, we not only impart knowledge, but also bring it to life directly within our clients’ organizations to help them solve their challenges—both at the individual level through training and coaching, and company-wide through consulting. SERVIEW Consultants actively help our clients analyze, develop, and transform their existing structures.
Using customized solutions based on established frameworks, we offer practical training and consulting services designed to sustainably improve the performance of service organizations. Our goal is to leverage our expertise and experience to achieve long-term improvements and ensure our clients’ success in an increasingly digital world.
This is how we embed within an organization precisely those methods and techniques that generate the greatest value for each individual.
- A trio that changes everything—thanks to our unique combination of training, coaching, and consulting, you’ll gain firsthand access to all the keys to success.
- Experience that builds trust—With approximately 15,000 enthusiastic training participants each year, a total of more than 80,000 days of consulting services provided, and various official accreditations, we have established ourselves as leaders in our field.
- Quality That Speaks for Itself – Over 10,000 written testimonials from our customers attest to their highest level of satisfaction with our services.
- Innovative Power That Inspires – Since our founding in 2002, we have been consistently refining our training, consulting, and event formats.
- Authenticity that inspires—personal growth as an experience, open dialogue across all industries, and captivating events you’ll never forget: This is how we define our vision for a business world where everyone strives to find the best solutions for their organization.
SERVIEW Facts
Founding
2002
Ownership
100% privately owned
Headquarters
Customer base
- Large Companies & Corporations: IT-intensive industries such as banking, insurance, automotive, energy, pharmaceuticals, and telecommunications, which rely on ITSM/ESM as a strategic foundation.
- Small and Medium-Sized Enterprises (SMEs): Companies that use professional service management to streamline their operations and implement regulatory requirements in a pragmatic manner.
- Public Sector & Government Agencies: Ministries, government agencies, and critical infrastructure facilities that must comply with NIS 2, DORA, or other requirements.
- IT Service Providers & Managed Service Providers (MSPs): Providers who must master best practices in order to advise their customers competently and deliver services successfully.
Consulting:
Through our consulting services, we have successfully supported and sustainably optimized leading IT and service organizations.
Training:
We have already successfully trained over 200,000 participants in our training programs.
Portfolio:
We support companies with customized consulting and training services to help them sustainably optimize their IT and service organizations and position them for the future.
Certifications
Officially accredited training institute offering global training in the areas of ITIL, TOGAF, ISTQB,OKR, SAFe, PRINCE2, DevOps, Scrum, MSP, M_o_R, COBIT, MoP, and IREB.
