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Are you ready to take your IT knowledge to the next level? Discover our exclusive 60-minute premium webinars covering all aspects of IT best practices, designed specifically for IT professionals who strive for excellence.
In our carefully curated sessions, you’ll dive deep into the world of IT best practices. From the latest cloud technology and cybersecurity to agile methodologies and ITIL, our experts cover the entire spectrum. Each webinar is packed with valuable insights, practical tips, and the latest trends to help you advance your projects and your career.
Why should you participate?
- Expertise: Learn from leading industry experts who not only share their extensive knowledge but also address your questions.
- Latest Content: Our topics are always up to date, so you're always informed about the latest developments and best practices.
- Networking: Connect with like-minded people and expand your professional network.
- Flexibility: No matter where you are, you can participate from the comfort of your home or office and make the most of your study time.
- Certificates: Receive a certificate after each webinar you complete as proof of your ongoing professional development.
Our premium webinars are more than just online courses; they’re an investment in your future. Whether you want to deepen your skills, prepare for your next challenge, or simply stay up to date, we’ll give you the tools you need.
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Target Audience
The target audience for our 60-minute premium webinars on all aspects of IT best practices includes a wide range of IT professionals who want to expand their expertise and stay up to date. This includes:
- IT managers and decision-makers: This group seeks out the latest industry trends and best practices to effectively lead their teams and make strategic decisions.
- IT Professionals and Technicians: Experts who are directly involved in IT projects, including system administrators, network technicians, and security experts who wish to deepen their skills and knowledge.
- Software Developers and Programmers: Developers looking for best practices in software development and new technologies to improve their projects.
- Project Managers and Scrum Masters: This group is constantly on the lookout for efficient methods and techniques to manage their projects and teams according to the latest agile principles.
- Quality assurance engineers: Professionals working in quality assurance who are looking for best practices to optimize their testing processes and methods.
- IT consultants and trainers: Experts who want to keep their knowledge up to date so they can provide their clients or course participants with the best possible advice and the most current information.
- Students and trainees in IT professions: Individuals at the beginning of their careers who are looking to build a solid foundation and gain a deeper understanding of IT best practices.
- IT enthusiasts and hobbyists: Even outside the professional IT world, there are many people who have a strong interest in IT technologies and practices and want to expand their knowledge.
In short, our webinars are designed for anyone who works in the IT industry or has a keen interest in continuing their education, updating their knowledge, and keeping up with the latest technologies, methods, and best practices.
Thursday, October 15, 2026, 1:30 p.m. – 9:00 p.m.
ITIL Version 5 – AI Governance Launch Event
One day. Two events. Three ways to participate
Our launch event consists of two parts, which can be attended together or separately.
Part 1 – starting at 1:30 p.m.: Cress Conference
We’ll start at 1:30 p.m. with a group lunch. The first part of the event will then focus on our Kresse Conference—featuring current topics, information, and discussion. This will be followed by a break of about 30 minutes.
Part 2 – starting at 4:30 p.m.: ITIL Version 5 AI Governance Launch
Starting at 4:30 p.m., we'll head over to the SERVIEW Pub to kick off the second part of the day. The focus now will be on the new ITIL Version 5 AI Governance module.
PeopleCert will provide us with first-hand insights into the new product and explain what AI governance in ITIL entails and why this topic will be important for businesses and service management in the future. Afterward, we’ll move on to the more relaxed part of the evening: dinner, drinks, conversation, and networking at the SERVIEW Pub.
Three ways to participate: You decide for yourselves how you’d like to join: the entire day starting at 1:30 p.m., just the Kresse Conference starting at 1:30 p.m., or just the launch and networking evening starting at 4:30 p.m.
Sign up now!Tuesday, November 3, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: SERVIEW Circle - The Source of Clarity
The market for ITSM and ESM technologies is evolving rapidly. New vendors, new platforms, artificial intelligence, and a constant stream of new value propositions are making it increasingly difficult to navigate the landscape. What really sets these solutions apart? Which platform is best suited for which requirements? And what lies behind the vendors’ promises?
This is exactly where the SERVIEW Circle comes in. It provides an independent framework for the ITSM and ESM tool market, highlights differences, and ensures greater transparency and clarity. Its goal is not to crown a winner, but to help companies better understand the market and identify the solutions that are relevant to them.
The highlight of the morning will be the live Kresse Conference with our guest Torsten Schneider. We’ll discuss the SERVIEW Circle, current developments in the tools market, and the future of ITSM and ESM. Above all, though, we’d love to hear your questions: Ask follow-up questions, join the discussion, challenge our views, and share your experiences—the Kresse Conference thrives on direct interaction with participants.
We’ll kick things off from 9:00 a.m. to 10:30 a.m. with our Business Breakfast. Starting at 10:30 a.m., we’ll get in the right mindset for the topic together before the Kresse Conference begins live at 11:00 a.m. At 12:00 p.m., we’ll wrap up the morning with lunch and networking.
Sign up for free now!Thursday, December 3, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: How Do Standards Create True Security?
Amid increasing regulation, the use of AI, and rising cyber risks, trust is becoming a critical factor for success. But what concrete benefits do certifications such as ISO/IEC 27001 and ISO/IEC 42001 actually provide?
Guest: Erita Rexhepi (PECB)
Location: SERVIEW Education Center & Hotel in Bad Homburg
Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast
10:30 a.m. | Briefing
11:00 a.m. – 12:00 p.m. | The Kresse Conference Live
12:00 p.m. – 1:00 p.m. | Lunch & Networking
Sign up for free now!