The ITSM Seal of Quality for Software Manufacturers: ITIL-ATV

As an organization exclusively commissioned by PeopleCert, we are proud to be the authorized body that, as part of the official “ITIL-Accredited Tool Vendors Program (ITIL-ATV),” assesses all ITSM software solutions worldwide for their ITIL compliance and conducts the necessary ITIL-ATV training. This special recognition underscores our deep commitment to quality and excellence in IT service management.

Our Role as an Official ITIL Tool Assessor

Our primary mission is to ensure that the ITSM solutions developed and brought to market by vendors like you meet the strict requirements and guidelines of the ITIL framework. Through our comprehensive assessment and certification processes, we provide official confirmation of your ITIL compliance, which strengthens both your product and your brand.

Why ITIL Compliance?

ITIL is the globally recognized framework for IT service management, designed to align IT services efficiently and effectively with business objectives. ITIL compliance is not only a mark of quality that builds trust with your customers, but also a key competitive advantage in an increasingly demanding market.

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6 Reasons Why Manufacturers Should Talk to Us Now.

Credibility and Reputation:
Accreditation demonstrates that the software manufacturer meets PeopleCert’s standards and ensures high quality. This strengthens the company’s credibility and its reputation in the industry.
Customer Trust:
Customers are always looking for reliable, high-quality software solutions. Accreditation signals to customers that a vendor’s software has been tested and certified for ITIL 4 compliance. This builds trust and makes it easier for customers to decide to purchase the software.
Competitive Advantage:
In a highly competitive service management market, accreditation will serve as a unique selling point and set the software vendor apart from other providers. Customers are looking for trustworthy and certified ITIL solutions.
Quality Assurance and Continuous Improvement:
To obtain accreditation, a software vendor must meet certain ITIL quality standards. This requires a structured quality management system and regular audits. Accreditation helps vendors optimize their processes, identify weaknesses, and drive continuous improvement.
Access to new markets and customers:
In the service management industry, accreditation is a prerequisite for participating in certain projects or working with certain clients. Accreditation opens up new opportunities.
Liability and Risk Mitigation:
Accreditation helps software manufacturers minimize legal risks. It demonstrates that the company complies with applicable laws and takes responsibility for the quality of its software. This can help reduce liability claims and strengthen customer confidence in security and data protection.

These manufacturers carry the ATV seal (excerpt)

An award for your ITIL-compliant software

With your ATV certification, you’re telling a story of dedication—of nights spent poring over code and committing to ITIL best practices. You’re sharing the passion with which you strive to see every customer smile, and how you never stop until you’ve achieved the highest quality.

In a market where competition is as intense as a summer thunderstorm, it is precisely these stories that capture the attention of discerning buyers. It is these stories that lay the foundation for unbreakable, long-lasting partnerships in which both sides not only survive but flourish and thrive together.

So, are you ready to tell your ITIL-compliant story?