How to Implement ITIL®
Training and Certification for ATV
Master the successful implementation of ITIL® for your clients! Successful completion of the “How to Implement” certification is one of the requirements for recognition as an ITIL ATV.
In this dynamic, intensive course, you’ll learn the step-by-step process for implementing service management with ITIL 4. You’ll gain a clear and easy-to-follow overview and framework of the components necessary for successfully implementing ITIL at your clients’ organizations. In the process, you’ll internalize the optimal process model, as well as the methods and principles needed to manage and execute the change. All components and interrelationships are described clearly and comprehensively. This not only ensures you are thoroughly prepared for the official exam but also provides you with many valuable tips and recommendations for practical implementation within your organization.
You’ll take this training with certified ITIL trainers who have also been successfully implementing service management in a consulting capacity for many years. The foundation for the “How to Implement ITIL 4” training is, of course, our groundbreaking SERVIEW Workbook Principle® – with fun, structure, and absolutely no PowerPoint.
Because this ITIL "How to Implement" training course is accredited by the official ITIL accreditor (PeopleCert), you can then complete your official ITIL certification online at a time of your choosing.
In-person training
You would like to prepare specifically for your certification through a traditional in-person training course based on our Workbook Principle®.
We offer this training as an in-house course.
Feel free to contact us directly for a no-obligation quote—via the contact form, by email at education@serview.de, or by phone at +49 (0) 6172 177 44 60.
Agenda
The ITIL 4 "How to Implement" training course begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) throughout the training.
Your Benefits with SERVIEW
- PeopleCert's Only Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option*)
We offer this training as an in-house course.
Feel free to contact us directly for a no-obligation quote—via the contact form, by email at education@serview.de, or by phone at +49 (0) 6172 177 44 60.
Live Online Methodology
Maximize your learning progress from the comfort of your home computer: The concentrated power of live online training lets you experience your ITIL training as if you were all together in a seminar room! In a SERVIEW live online training course, you can continue your education from a location of your choice while still having access to all the opportunities that in-person training offers. This includes group work and live interaction with one of our certified trainers, as well as the chance to exchange ideas with other participants, since you can ask questions and provide feedback at any time.
To participate, all you need is a stable internet connection at your workstation, as well as a webcam and a headset. We will provide you with all training materials in advance so that you can focus entirely on your training.
You can find an overview of the technical requirements for live online training sessions here.
Agenda
The ITIL 4 "How to Implement" training course begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) throughout the training.
Your Benefits with SERVIEW
- PeopleCert's Only Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option*)
Requirements
A prerequisite for this ITIL Practice Manager training is successful completion of the ITIL v3 or v4 Foundation course.
Exam Details
| Duration | 60 minutes |
| Questions | 40 multiple-choice questions |
| More Information | No reference materials are permitted, and this is not a scenario-based exam. |
| Exam Languages | English |
| Testing Institute | PeopleCert |
| Exam Administration | Youcan takethe online exam via a web browser (Web-Based Exam Driver) on a date of your choice after the training. We will provide you with a voucher that is valid for 12 months. You can find all the details about the online exam here:https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
What is ... ? We'll explain!
Learn, in simple terms, what lies behind the frameworks, methods, and standards:
Are you familiar with our in-person training courses?
We also offer all ITIL training courses in the following cities, as well as via e-learning,
, blended learning, or live online.
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SERVIEW Training Formats
Our training courses come in a wide variety of formats—there's something for every type of learner!
