All ITIL^® 4 Training Sessions and Dates at a Glance

Optimize your IT service management with our ITIL 4 training courses! Whether you want to learn the fundamentals or deepen your existing knowledge, our training courses provide you with practical expertise and prepare you thoroughly for ITIL 4 certification.

In the overview, you'll find all training courses and dates. Book now and secure your spot in one of our ITIL 4 training courses!

An overview of our ITIL 4 training courses:

ITIL 4 Foundation Training

Kick off your ITIL 4 career with our ITIL 4 Foundation training!
You’ll learn the fundamentals of IT Service Management (ITSM) according to ITIL 4 and get the best possible preparation for the ITIL 4 Foundation certification. Practical content and real-world examples will help you get started.

ITIL 4 Monitor, Support & Fulfill (MSF) Training

Boost the efficiency of your IT services with ITIL 4 MSF training!
In this ITIL 4 training course, you’ll deepen your knowledge of monitoring, support, and fulfillment. You’ll learn, through hands-on exercises, how to successfully apply ITIL 4 practices in operations and support.

ITIL 4 Plan, Implement & Control (PIC) Training

Plan, manage, and improve your IT services with ITIL 4 PIC!
This training course shows you how to effectively plan, implement, and monitor ITIL 4 strategies. Real-world examples will specifically prepare you for implementation within your organization.

ITIL 4 Collaborate, Assure & Improve (CAI) Training

Optimize Your IT Processes with ITIL 4 CAI!
In this ITIL 4 training course, you’ll learn how to foster collaboration, quality assurance, and continuous improvement in service management in a sustainable way.

ITIL 4 Compact (CDS & DPI) Training

Two modules, one goal: ITIL 4 Compact (CDS & DPI) training!
This course combines Create, Deliver & Support (CDS) and Direct, Plan & Improve (DPI) into a compact ITIL 4 training program. It’s the perfect way to expand your knowledge in a comprehensive and practical way.

ITIL 4 Compact (DSV & HVIT) Training

Customer Focus and Agility in One Course: ITIL 4 DSV & HVIT!
In this training course, you’ll combine Drive Stakeholder Value (DSV) with High Velocity IT (HVIT) and develop practical skills for agile IT service management.

ITIL 4 Digital & IT Strategy (DITS) Training

Develop your digital IT strategy with ITIL 4 DITS!
In this ITIL 4 training course, you’ll learn how to successfully plan and manage digital transformation projects. Strengthen your strategic expertise in the ITSM environment.

ITIL 4 Compact (Foundation & MSF) Training

The Perfect Start: ITIL 4 Foundation & MSF Compact Training!
Combine the fundamentals of ITIL 4 with in-depth knowledge of monitoring, support, and fulfillment—ideal for comprehensive certification preparation.

ITIL 4 Create, Deliver & Support (CDS) Training

Design, Deliver, and Support Services: ITIL 4 CDS Training!
This ITIL 4 training course provides practical guidance on how to develop stable service value streams and sustainably improve service quality.

ITIL 4 Drive Stakeholder Value (DSV) Training

Successfully Engage Stakeholders with ITIL 4 DSV!
In this ITIL 4 training course, you’ll learn how to strengthen customer relationships, create added value, and consistently align services with user needs.

ITIL 4 High Velocity IT (HVIT) Training

Accelerate your IT organization with ITIL 4 HVIT!
You'll learn how to effectively apply agile principles, lean methods, and DevOps approaches in high-velocity IT environments and optimize your service delivery.

ITIL 4 Direct, Plan & Improve (DPI) Training

Targeted Management and Continuous Improvement: ITIL 4 DPI Training!
This ITIL 4 training course teaches you methods for successful governance, management, and process improvement in IT service management.

ITIL 4 Strategic Leader Compact (DITS & DPI) Training

Strategic IT Management with ITIL 4 Strategic Leader Compact!
Combine digital thinking with operational excellence. This compact ITIL 4 training course covers the Digital & IT Strategy (DITS) and Direct, Plan & Improve (DPI) modules.

ITIL 4 Sustainability Training

Strengthen sustainability in ITSM with the ITIL 4 Sustainability training!
You’ll learn how to design IT services that are environmentally, economically, and socially sustainable. Perfect for organizations that want to take responsibility.

ITIL 4 Cloud Training

Successfully Manage Cloud Services with the ITIL 4 Cloud Training!
In this training, you’ll learn how to optimally integrate cloud technologies into your ITIL 4 service management strategy and effectively manage your cloud services.

ITIL 4: How to Implement Training

How to Make the Implementation a Success: ITIL 4 "How to Implement" Training!
You’ll learn how to effectively implement ITIL 4 concepts within your organization. Practical approaches and methods will help you overcome typical implementation challenges.

ITIL 4 Sales Professional Training

Boost Your Sales Skills with the ITIL 4 Sales Professional Training!
Learn how to effectively market ITIL-based services. This training combines service management knowledge with successful sales strategies.

ITSM Simulation "MarsLander"

Bringing ITSM to Life: ITSM Simulation "MarsLander"!
Experience ITIL 4 principles firsthand in this simulation training. In the "MarsLander" scenario, you'll optimize services and processes in a practical and engaging way.

ITSM Simulation "Apollo 13"

Service Management Under Pressure: ITSM Simulation—Apollo 13!
In this legendary ITIL simulation, you’ll learn how to quickly and efficiently adapt ITSM processes under realistic crisis conditions.

Take this opportunity to advance your career in service management! Choose the right training program and get started on your professional development.