ITIL® 4 Strategic Leaders
Intensive Training (DITS & DPI)
Do you want to make your organization’s services more profitable? Become an ITIL 4 Strategic Leader—efficiently and concisely in just a few days!
This high-energy course combines the two ITIL 4 modules—“Digital & IT Strategy” (DITS) and “Direct, Plan & Improve” (DPI)—into an intensive, compact training program. Whether it’s risk management, targeted planning, or developing digital strategies, here you’ll learn everything you need to know as a strategic leader to ensure results-oriented service management.
During the training, you’ll receive optimal preparation for the two official exams covering the “Direct, Plan & Improve” and “Digital & IT Strategy” modules. Since this SERVIEW compact training course is officially accredited by the ITIL 4 Official Accreditor (PeopleCert), you’re guaranteed to learn all the essential exam content. By passing both exams, you will earn the ITIL 4 Strategic Leader certification. This will leave you perfectly equipped to confidently tackle all strategic challenges in service management!
In-person training
You would like to prepare specifically for your certification through a traditional in-person training course based on our Workbook Principle®.
from 2.065,00 EUR
per person, plus applicable sales tax
+ Learner Package
1.058,00 EUR
per person, plus applicable sales tax
Contents of the Learner Package
- SERVIEW Training Materials (printed)
- Exam
- Official PeopleCert Companion Book (digital)
- Official PeopleCert Training Materials (digital)
- Fri., October 9, 2026
Berlin: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
1.058,00 EUR
- Fri., Oct. 23, 2026
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
1.058,00 EUR
- Fri., November 13, 2026
Munich: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
1.058,00 EUR
- Fri., November 27, 2026
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
1.058,00 EUR
- Fri., February 5, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
1.058,00 EUR
- Fri., July 2, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
1.058,00 EUR
- Fri., Oct. 29, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
1.058,00 EUR
Agenda
The training begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) during the training.
Your Benefits with SERVIEW
- PeopleCert's Only Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option*)
Live Online Training
Would you like to effectively prepare for your certification through a modern live online training course that uses our Workbook Principle®? Please note that our live online training sessions can be conducted in a hybrid format. This means that, as a live online participant, you may be attending the same training session alongside in-person participants. This combination enables an even more diverse learning experience and facilitates interaction between different groups of participants. Would you like to learn more about what makes our hybrid training sessions unique? You can find more information here.
from 2.065,00 EUR
per person, plus applicable sales tax
+ Learner Package
1.058,00 EUR
per person, plus applicable sales tax
Contents of the Learner Package
- SERVIEW Training Materials (digital)
- Exam (Online)
- Official PeopleCert Companion Book (digital)
- Official PeopleCert Training Materials (digital)
- Fri., Oct. 23, 2026
Live Online
plus the Learner Package:
1.058,00 EUR
- Fri., November 27, 2026
Live Online
plus the Learner Package:
1.058,00 EUR
- Fri., February 5, 2027
Live Online
plus the Learner Package:
1.058,00 EUR
- Fri., July 2, 2027
Live Online
plus the Learner Package:
1.058,00 EUR
- Fri., Oct. 29, 2027
Live Online
plus the Learner Package:
1.058,00 EUR
Live Online Methodology
Do you have a workspace with an internet connection, a webcam, and a headset? Great—that’s all you need to participate in this live training session! This dynamic online training session offers you all the same opportunities you’d find in an in-person training session. Whether it’s group discussions, interactive exercises, or short practical simulations, this live online training session makes it all possible.
You’ll work through all the course material live with one of our certified trainers. You’ll be able to ask questions at any time and exchange ideas with other participants. You’ll receive all training materials and helpful reading lists via email before the training begins—and, of course, our innovative SERVIEW Workbook will be used here as well. This approach ensures learning success through fun, personalized support, and a strong focus on practical application—it doesn’t get any better than this!
You can find an overview of the technical requirements for live online training sessions here.
Agenda
The five-day training session begins at 9:00 a.m. and ends at 5:00 p.m. There will be plenty of breaks (coffee breaks, lunch break) during the training.
Your Benefits with SERVIEW
- PeopleCert's Only Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option*)
E-Learning
You would like to use the official learning platform to prepare for your upcoming certification at your own pace.
from 1.990,00 EUR
per person, plus applicable sales tax
Includes Learner Package
- Exam (Online)
- Official PeopleCert Companion Book (digital)
- Official PeopleCert Training Materials (digital)
E-Learning Methodology
Enjoy maximum flexibility with the official e-learning program from the rights holder, PeopleCert! You can start, pause, or resume the training whenever it’s convenient for you—on the device of your choice. The online course materials and training modules include multimedia elements, interactive quizzes, and engaging activities that make learning more enjoyable and effective. All available on desktop and mobile. In addition to quizzes and other knowledge-assessment activities, our learning checklists help you review your understanding and identify areas for improvement. The official e-learning is delivered via the Canvas Learning Management System (LMS) and revolutionizes your learning experience.
Agenda
You will receive 365 days of access to PeopleCert's official learning platform. During this time, you can complete the training according to your own schedule.
Live Demo
Would you like to see our e-learning offerings in action? Then see for yourself!
Your Benefits
- 16–20 hours of content
- Bite-sized learning modules
- Interactive & Engaging Content
- Self-Directed Learning
- Learn at your own pace
- In-Depth Case Studies
- Real-Time Progress Tracking
- Structured Learning Checklist
- Embedded ITIL Glossary
Requirements
A prerequisite for this ITIL Practice Manager training is successful completion of the ITIL v3 or v4 Foundation course.
Exam Details
| Duration | DPI: 90 minutes Digital & IT Strategy: 60 minutes |
| Questions | DPI: 40 multiple-choice questions, each with 4 answer choices, only one of which is correct Digital & IT Strategy: 30 multiple-choice questions, each with 4 answer choices, only one of which is correct |
| More Information | DPI: To pass the exam, you must score 28 points (70%). The maximum score is 40 (100%). No reference materials are permitted. Digital & IT Strategy: To pass the exam, you must score 21 points (70%). The maximum score is 30 (100%). No reference materials are permitted. |
| Exam Languages | DPI: German or English Digital & IT Strategy: German or English |
| Testing Institute | PeopleCert |
| Exam Administration | Youcan takethe online exam via a web browser (Web-Based Exam Driver) on a date of your choice after the training. We will provide you with a voucher that is valid for 12 months. You can find all the details about the online exam here:https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
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Learn, in simple terms, what lies behind the frameworks, methods, and standards:
Are you familiar with our in-person training courses?
We also offer all ITIL training courses in the following cities, as well as via e-learning,
, blended learning, or live online.
See for yourself: SERVIEW Benefits
's On-Time Delivery Guarantee: 100% Reliable
Uncompromising reliability with the SERVIEW On-Time Guarantee. Plans derailed, last-minute cancellations, headaches? Not with us!
SERVIEW
Audit Insurance
A secure environment for taking your exam and a free retake if you do not pass.
Maximum flexibility:
SERVIEW Training Formats
Our training courses come in a wide variety of formats—there's something for every type of learner!
