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ITIL® 4 Training Courses and Certifications

Experience dynamic ITIL 4 training courses in the format that works best for you! Dive into the world of IT service management with our ITIL 4 Foundation, ITIL 4 Practice Manager, and ITIL 4 Master training courses. We’ll thoroughly prepare you for your ITIL 4 certification and show you how to optimally align your processes and services with your individual needs. Our training courses provide you with practical, hands-on knowledge focused on continuous optimization and results-driven problem-solving. You’ll learn how to effectively apply the essential ITIL 4 framework within your organization—whether for launching new services or improving existing processes. Start your journey toward excellent IT service management now and be inspired by the opportunities ITIL 4 has in store for your organization!

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  • Extension Modules
  • Foundation
  • Managing Professional
  • Master's Degree
  • Practice Manager
  • Simulations
  • Strategic Leader

ITIL 4 Foundation

  • Training, materials, and exams are available in German and English.
  • In-Person Training: Choice Between a Paper-Based or Online Exam

Every hero’s journey has a starting point: With the ITIL 4 Foundation and the corresponding certification, you’ll begin your journey into the dynamic world of IT service management. From Continual Improvement to Service Request Management, you’ll learn all the fundamentals of ITIL 4—as always, with a guaranteed completion date and based on the excellent SERVIEW Workbook method.®.

ITIL 4 Foundation Training

In-person training

2 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 825,00 EUR
plus the Learner Package:
419,00 EUR Live Online Training

2 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 825,00 EUR
plus the Learner Package:
419,00 EUR Virtual Blended

1 Day

You would like to prepare effectively for your certification through a live online training session and an official e-learning course.

725,00 EUR
plus the Learner Package:
419,00 EUR E-Learning

9 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 895,00 EUR Exam Prep

1 hour

You would like to prepare for your certification on your own using the official training materials and sample exams.

195,00 EUR
plus the Learner Package:
419,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Master

The ITIL Master is the ultimate certification in the ITIL Framework. Are you ready to take your ITIL 4 Foundation certification to the next level and become a champion of service management? Complete the courses listed here to earn the ITIL 4 Master certification and put the finishing touch on your career!

On your path to becoming an ITIL Master, you’ll earn the Managing Professional, Strategic Leader, and ITIL Practice Manager certifications in sequence. This allows you to demonstrate comprehensive expertise and internalize the principles and benefits of ITIL at every level. Once you’ve earned all three designations, you’ll achieve ITIL Master status, giving you and your company a decisive competitive edge.

ITIL 4 Monitor, Support & Fulfill (MSF) Training

In-person training

3 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 1.740,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

3 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 1.740,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Collaborate, Assure & Improve (CAI) Training

In-person training

3 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 1.740,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

3 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 1.740,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Compact (CDS & DPI) Training

In-person training

5 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 2.065,00 EUR
plus the Learner Package:
1.058,00 EUR Live Online Training

5 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 2.065,00 EUR
plus the Learner Package:
1.058,00 EUR E-Learning

20 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 1.990,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Compact (DSV & HVIT) Training

In-person training

5 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 2.065,00 EUR
plus the Learner Package:
1.058,00 EUR Live Online Training

5 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 2.065,00 EUR
plus the Learner Package:
1.058,00 EUR E-Learning

20 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 1.990,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Digital & IT Strategy (DITS) Training

In-person training

3 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 1.240,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

3 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 1.240,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Practice Manager

The “Practice Manager” designation is specifically tailored to the most important practices and their application—thereby providing even broader practical training for your day-to-day work. To earn this designation, you need to demonstrate proficiency in five individual practices, which you can learn, for example, all together in the “Monitor, Support & Fulfill” module, as well as complete the “Create, Deliver & Support” training.

You can take all the training courses required for certification individually—or you can opt for our compact course, which is designed for beginners and covers the ITIL Foundation as well as five practices in one package. The choice is yours!

ITIL 4 Compact (Foundation & MSF) Training

In-person training

5 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 2.550,00 EUR
plus the Learner Package:
948,00 EUR Live Online Training

5 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 2.550,00 EUR
plus the Learner Package:
948,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Monitor, Support & Fulfil (MSF) Training

In-person training

3 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 1.740,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

3 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 1.740,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Plan, Implement & Control (PIC) Training

In-person training

3 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 1.740,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

3 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 1.740,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Create, Deliver & Support (CDS) Training

In-person training

3 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 1.240,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

3 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 1.240,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Managing Professional

After completing the ITIL 4 Foundation, you can advance to the ITIL 4 Managing Professional certification by successfully completing four topic-based modules (CDS, DPI, DSV, HVIT). We offer these modules in the dynamic, compact training courses listed above. Are you missing a specific ITIL training course, or are you particularly interested in a certain topic? Then you’ll find what you’re looking for here!

ITIL 4 Create, Deliver & Support (CDS) Training

ITIL 4 Drive Stakeholder Value (DSV) Training

In-person training

2.5 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 1.034,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

2.5 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 1.034,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 High Velocity IT (HVIT) Training

In-person training

2.5 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 1.034,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

2.5 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 1.034,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Direct, Plan & Improve (DPI) Training

In-person training

2 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 825,00 EUR
plus the Learner Package:
529,00 EUR Live Online Training

2 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 825,00 EUR
plus the Learner Package:
529,00 EUR E-Learning

10 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 995,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Strategic Leader

Are you a leader looking to master the development and implementation of digital strategies? Then take the next step from ITIL Foundation to Strategic Leader! This certification is based on the two thematic modules, “Digital & IT Strategy” and “Direct, Plan & Improve.” With our interactive training courses, you’ll broaden your horizons in a focused, success-oriented way while enjoying hands-on practice.

ITIL 4 Strategic Leader Compact (DITS & DPI) Training

In-person training

5 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

from 2.065,00 EUR
plus the Learner Package:
1.058,00 EUR Live Online Training

5 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

from 2.065,00 EUR
plus the Learner Package:
1.058,00 EUR E-Learning

20 hours

You would like to use the official learning platform to prepare for your upcoming certification at your own pace.

from 1.990,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Digital & IT Strategy (DITS) Training

ITIL 4 Direct, Plan & Improve (DPI) Training

ITIL 4 Extension Modules

The catalyst for your service management of the future! With the two ITIL 4 Extension modules—"Sustainability in Digital & IT" and "Acquiring & Managing Cloud Services"—you’ll be well-equipped to handle new technologies and challenges in the world of service management—and ensure sustainable success!

ITIL 4 Sustainability Training

In-person training

3 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

2.190,00 EUR Live Online Training

3 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

2.190,00 EUR

ITIL 4 Cloud Training

In-person training

2 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

1.625,00 EUR Live Online Training

2 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

1.625,00 EUR

ITIL 4 for ATVs

To become certified as an ITIL ATV (ITIL Accredited Tool Vendor), you must demonstrate comprehensive ITIL 4 expertise within your organization. Here you’ll find all the courses you need: a course bundle for the ITIL 4 Practice Manager certification, including the ITIL 4 Foundation, as well as the new “How to Implement” and “ITIL Sales Professional” courses, available starting in October. Get started and become an official ITIL ATV!

ITIL 4 Foundation Training

ITIL 4 Practice Manager (MSF) Training

ITIL 4: How to Implement Training

In-person training

2 days

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

1.125,00 EUR Live Online Training

2 days

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

1.125,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITIL 4 Sales Professional Training

In-person training

1 Day

You would like to participate in a traditional in-person training course based on our workbook approach® based on this, prepare specifically for your certification.

660,00 EUR Live-Online-Schulung

1 Day

You would like to participate in a modern live online training course that incorporates our workbook approach® will help you prepare effectively for your certification.

660,00 EUR Extension of the Exam

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you an additional 6 months to take your online exam with PeopleCert.

ITSM and ITIL Simulations

Gain new insights, develop collaborative solutions, and improve processes within your organization: In these high-quality simulations, you’ll learn service management in a practical way through engaging gamification.

ITSM Simulation "MarsLander" — the "new" ITIL simulation

In-person training

1 day

ITSM Simulation "Apollo 13" — The Mother of All ITIL Simulations

In-person training

1 day

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