ITIL® 4 Specialist Training
Acquiring and Managing Cloud Services
How can your organization benefit from using the cloud and become more sustainable through cloud services? You’ll learn all about it in this two-day ITIL 4 Specialist Training course. And you’ll get the full picture—from A to Z: With no prerequisites, the course covers the procurement, implementation, and ongoing evaluation of cloud services—so you can hit the ground running right from the start!
Cloud computing provides shared computing resources as services on demand—typically via the Internet and independent of specific devices—in a timely manner and with minimal effort. This can take the form of servers, data storage, or applications, and is billed based on usage—a profitable opportunity for companies seeking flexibility, scalability, and cost efficiency. But how can cloud technology be integrated into your business strategy? How do you analyze available solutions, optimize the selected services, and maximize value creation through successful integration in accordance with ITIL 4? You’ll learn this and more in this hands-on training course—which is vendor-neutral and user-centered.
You’ll master all the course content under the guidance of an experienced SERVIEW trainer. From initial approaches to cloud adoption, through requirements definitions and types of providers, to the key elements of cloud strategy, security considerations, and the evaluation of existing solutions—all aspects, opportunities, and risks of cloud usage are explored in detail. This results in a holistic and customer-oriented adaptation of the Cloud Procurement User Journey. By the end of this ITIL 4 training course, “Acquiring & Managing Cloud Services,” you’ll be exceptionally well-prepared for the subsequent certification exam—and ready for the next step in your organization!
In-person training
You would like to prepare specifically for your certification through a traditional in-person training course based on our Workbook Principle®.
We offer this training as an in-house course.
Feel free to contact us directly for a no-obligation quote—via the contact form, by email at education@serview.de, or by phone at +49 (0) 6172 177 44 60.
Agenda
The training begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) during the training.
Your Benefits with SERVIEW
- PeopleCert's Only Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option*)
Live Online Training
Would you like to effectively prepare for your certification through a modern live online training course that uses our Workbook Principle®? Please note that our live online training sessions can be conducted in a hybrid format. This means that, as a live online participant, you may be attending the same training session alongside in-person participants. This combination enables an even more diverse learning experience and facilitates interaction between different groups of participants. Would you like to learn more about what makes our hybrid training sessions unique? You can find more information here.
We offer this training as an in-house course.
Feel free to contact us directly for a no-obligation quote—via the contact form, by email at education@serview.de, or by phone at +49 (0) 6172 177 44 60.
Live Online Methodology
The ITIL 4 Specialist course is designed for anyone who wants to stay flexible: Thanks to the interactive SERVIEW learning platform and the educational packages sent to you in advance, our live online training offers you all the same opportunities as an in-person course. We’ll provide you with all training materials, including the SERVIEW Workbook and supplementary reading, before the course begins.
To participate in the training, all you need is a workspace with a stable internet connection, a headset, and a webcam. You’ll achieve your learning goals through dynamic, live interaction with one of our energetic trainers. You can also exchange ideas and discuss topics with other participants at any time. The innovative SERVIEW Workbook approach ensures the ideal training pace and provides practical examples.® – because boring PowerPoint presentations are strictly off-limits in our training sessions.
You can find an overview of the technical requirements for live online training sessions here.
Agenda
The training begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) during the training.
Your Benefits with SERVIEW
- PeopleCert's Only Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option*)
Requirements
There are no prerequisites for participating in the ITIL 4 Acquiring & Managing Cloud Services training. The relevant key concepts from the ITIL 4 Framework are covered in the training.
Exam Details
| Duration | 90 minutes |
| Questions | 40 multiple-choice questions |
| More Information | No aids are permitted. |
| Exam Languages | English |
| Testing Institute | PeopleCert |
| Exam Administration | Youcan takethe online exam via a web browser (Web-Based Exam Driver) on a date of your choice after the training. We will provide you with a voucher that is valid for 12 months. You can find all the details about the online exam here:https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
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