ITIL® 4 Specialist Course
Sustainability in Digital & IT
Do you want to understand the role that IT and digital services play in sustainability? Do you want to structure your services in an environmentally and economically responsible way? Then this three-day ITIL 4 Sustainability in Digital & IT training course is just right for you!
This cutting-edge and forward-looking ITIL 4 Specialist course is designed for anyone who wants to integrate the principles of sustainability into their products and services. Through practical examples and fundamental principles, you’ll learn how your organization can create added value by developing sustainable digital products and services. You’ll also master techniques for effectively navigating VUCA challenges and explore sustainable strategies and approaches. Additionally, you’ll receive guidance on conducting a cost-benefit analysis that identifies potential risks using best-practice guidelines.
During the Sustainability in Digital & IT training, you will not only actively learn from our accredited trainers but also participate in hands-on exercises. Here, you will work collaboratively with other participants on a case study that describes the real-world challenges faced by two fictional companies. The results of these exercises are evaluated by the trainer and discussed as a group. As a result, by the end of the training, you’ll be fully prepared and eligible to take the official ITIL 4 Sustainability in Digital & IT exam.
What are you waiting for? Lay the foundation today for your organization of tomorrow—with key concepts that promote greater sustainability, from governance to the value stream.
In-person training
You would like to prepare specifically for your certification through a traditional in-person training course based on our Workbook Principle®.
We offer this training as an in-house course.
Feel free to contact us directly for a no-obligation quote—via the contact form, by email at education@serview.de, or by phone at +49 (0) 6172 177 44 60.
Agenda
The training begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) during the training.
Your Benefits with SERVIEW
- PeopleCert's Only Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option*)
Live Online Training
Would you like to effectively prepare for your certification through a modern live online training course that uses our Workbook Principle®? Please note that our live online training sessions can be conducted in a hybrid format. This means that, as a live online participant, you may be attending the same training session alongside in-person participants. This combination enables an even more diverse learning experience and facilitates interaction between different groups of participants. Would you like to learn more about what makes our hybrid training sessions unique? You can find more information here.
We offer this training as an in-house course.
Feel free to contact us directly for a no-obligation quote—via the contact form, by email at education@serview.de, or by phone at +49 (0) 6172 177 44 60.
Live Online Methodology
Would you like to take your ITIL course from your own office or at home? No problem—with SERVIEW’s live online training! All you need for this convenient training format is a workspace with a stable internet connection, a headset, and a webcam. You’ll receive the relevant reading materials, the SERVIEW Workbook, and all training materials via email before the course begins—then you’re ready to go!
Through ongoing interaction with an experienced SERVIEW trainer, you’ll master all the key content of the ITIL 4 sustainability module—live and online. Of course, you’ll also experience the interactive SERVIEW Workbook Principle® in action. You can speak up at any time, ask questions, and engage with other participants—just as if you were all together in the seminar room. With live online training, you’ll enjoy flexibility and efficiency no matter where you are in the world!
You can find an overview of the technical requirements for live online training sessions here.
Agenda
The training begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) during the training.
Your Benefits with SERVIEW
- PeopleCert's Only Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option*)
Requirements
No prior knowledge is required to participate in the ITIL 4 Sustainability in Digital & IT Training. The relevant key concepts from the ITIL 4 framework are covered in the training.
Exam Details
| Duration | 60 minutes |
| Questions | 35 multiple-choice questions |
| More Information | To be eligible to take the exam, you must complete the four practical assignments during the training. No aids are permitted. |
| Exam Languages | English |
| Testing Institute | PeopleCert |
| Exam Administration | Youcan takethe online exam via a web browser (Web-Based Exam Driver) on a date of your choice after the training. We will provide you with a voucher that is valid for 12 months. You can find all the details about the online exam here:https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
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We also offer all ITIL training courses in the following cities, as well as via e-learning,
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