ITIL^® 4 Practice Managers
Intensive Training Course (Foundation & MSF)

In the ITIL 4 Foundation course, you’ll master the fundamentals of IT service management in an exceptionally hands-on way. From the basic principles of ITIL to preparation for the official exam, the entire course is delivered using an interactive, example-based teaching approach. Our certified ITIL 4 Foundation trainer will guide you through all the material through continuous dialogue and memorable examples.

In the ITIL 4 Practice Manager Training course “Monitor, Support & Fulfil,” you’ll gain a deeper understanding of five of the most well-known ITIL practices and learn how to successfully implement them in your organization:

• Service Desk
• Incident Management
• Problem Management
• Service Request Management
• Monitoring & Event Management

To this end, you will examine in detail the activities, key concepts, and success factors of the practices and gain a deep understanding of how to integrate them profitably into your company's value streams.

All training content is taught using practical examples. Since the training is accredited by the Official Accreditor of ITIL 4, you will learn all the essential material. You can take the final combined online exam for the Foundation, as well as another combined exam covering all five practices of the advanced module, on a date of your choice. Afterward, you’ll only need the ITIL certification from the “Create, Deliver & Support” topic module to achieve your status as an ITIL 4 Practice Manager.

Book our efficient ITIL Compact Training course now and save yourself a lot of effort, time, and money on your path to becoming a Practice Manager! Learn in a practical, efficient, and successful way with our experienced trainer and gain the knowledge and certification you need for your career. Sign up today and start your journey through the world of IT service management!