Michael Baumann

Consultant & Trainer

Rating

4.8 out of 5 stars

Certified SERVIEW Trainer Michael Baumann

Highly recommend the instructor and the course May 13, 2026

By Manuel Tran Kreutzer

Instructor Michael Baumann explained the material clearly, tailored the session to our group and our individual needs, and answered all our questions competently. At the training center in Bad Homburg near Frankfurt, we were able to focus entirely on the course and were well taken care of in every way. A very good course that I highly recommend.

Excellent in-depth coverage of the Foundation course material May 13, 2026

By Manuel Tran Kreutzer

The Practitioner training was very well structured and provided a clear and interactive way to build on the material covered in the Foundation training. I would definitely recommend it to solidify your understanding of PRINCE2 in the long term.

Well-structured training, excellent exam preparation February 22, 2026

By Unknown

Trainer Michael Baumann’s lessons were engaging, well-taught, and easy to follow, with practical examples to keep things interesting. The course material is well-structured and easy to understand. Having passed the exam today, I can say that, overall, the preparation for it was very successful thanks to the excellent training and course material. Thank you very much; I can’t recommend you, Michael, personally—and your service as a whole—highly enough.

Excellent February 7, 2026

By Chiradeep Chaudhuri
(Endress+Hauser)

I thought Serview's organization was excellent, and the training was informative and relevant to the context. Perhaps a few more group exercises would have made it even better.

Review: Prince2 7 Compact Course, Week 45 November 20, 2025

By Sven Dreyfeldt
(Sopra Steria SE)

Michael Baumann delivered the Prince2 7 Compact Course exceptionally well through an excellent blend of structure, practical relevance, and sound methodology. The clear organization makes the course material easy to follow, and each section builds logically on the previous one. The practical examples are particularly compelling; they make complex principles tangible and facilitate their application to real-world projects. The course content is concise and focused on the essentials, without neglecting important details. The only minor criticism concerns the time allocation for the practical case studies in the Practitioner module, as each exercise took longer than planned. In summary, it was a very effective intensive course that offers structure, practical relevance, and a clear mental model. It’s ideal for working confidently and competently with PRINCE2 while ensuring that what you’ve learned is firmly retained.

Structured Preparation for PRINCE2 November 20, 2025

By Unknown
(Sopra Steria)

The PRINCE2 Compact training course provided a clear and structured overview of the method. The content was presented in an easy-to-understand manner, and the balance between theory and practical examples was well-adjusted overall. While hybrid training is generally a bit challenging, it was handled quite well in this case. For the Practitioner exam, even more specific preparation for typical question formats and exam requirements would have been helpful. Overall, this was a solid training course that lays a good foundation for applying PRINCE2.

Learned a lot, great atmosphere, nice handouts November 4, 2025

By Unknown
(FERCHAU Management GmbH)

Over the course of two days, we were taught everything important at a good pace; the instructor gave many examples and explained how everything fit together. The handouts should also all be in color; the PDF kept freezing up on me.

Fantastic trainer November 3, 2025

By Mohana Bai
(Hyundai AutoEver)

"I attended a two-day training session (online). Listening to Mr. Michael Baumann was very calming—his tone of voice and regular interaction with participants helped me stay focused and learn a lot in a short amount of time. Thank you, Michael!"

Review of the IREB Foundation Training Course October 22, 2025

By Isabel Hettich

Overall, the training was very interesting and technically sound. I’d especially like to highlight the trainer, who did an excellent job of mastering the major challenge of a hybrid training session—that is, one with both in-person and online participants. He knew how to engage both groups and convey the material clearly using appropriate examples. Personally, I would have preferred a little less lecture-style instruction to allow for even more interactive elements and discussion during the training. However, this is less a reflection on the trainer himself and more a result of the structure of the training and exam format. Overall, it was a very good and informative experience that I can highly recommend.

Great Workout September 19, 2025

By Unknown
(Quadient)

Thank you very much

Great Workout September 19, 2025

By Unknown
(Quadient)

Thank you very much

Thank you for the training August 29, 2025

By Unknown
(Computer Science, Schaffhausen)

Although I’ve been working as a business analyst for quite some time, this course helped me refresh my understanding of the terminology and expand my knowledge. Thanks to your materials, I was able to pass the IREB exam with a score of 92%. THANK YOU

Feedback July 15, 2025

By Unknown
(KPMG)

Michael did a wonderful job of explaining the concepts during the training. It was very helpful!

E-Learning: Scrum Essentials — Highly Recommended July 3, 2025

By Claudia Schulte
(n/a)

I'm familiar with these training courses from my previous employer. What's especially great is that you can organize your own schedule and go over the material as many times as you like. Unfortunately, that doesn’t apply to the knowledge check—maybe that could be included as well. This training, combined with the book “Scrum—Everything You Need to Know,” gives you everything you need to prepare for the exams and to refer back to from time to time in your job—whether to reaffirm what you know or to fill in any gaps in your knowledge. It’s also good value for the money.

Clear, easy to understand, and packed with real-world examples June 3, 2025

By Unknown
(Komm.ONE)

Thank you very much for the excellent training session! Michael not only presented the material in a clear and structured way, but also brought the theory to life with numerous practical examples, making it easy to grasp. I’d especially like to highlight his pleasant, calm, and humorous teaching style, which helped us retain the material long-term. Thank you very much—I can wholeheartedly recommend this training!

Great workout! April 15, 2025

By Unknown
(b.core consulting GmbH)

Michael Baumann is an experienced trainer who was able to present the material in a very engaging way despite the traditional lecture format and who actively involved both the participants in the classroom and those joining online during the hybrid event. However, the hybrid format carries the risk that, in the event of technical difficulties, the course may not fully meet the needs of both groups of learners. Catering, venue, and trainer get 5 stars; course materials from Peoplecert get 4 stars; and technology gets 2 stars. We’d love to come back—see you next time!

P2A Compact: Basics January 31, 2025

By Unknown
(CGI)

Very thorough and focused training with good structure and planning. For my part, I was able to take a lot away from it and consider my training goals to have been met. Thank you also for your feedback on the exercises and for answering my questions—it was really specific and helpful! Best of luck in the future, and I hope to see you again soon, David

Great, thank you very much! November 11, 2024

By Unknown
(NolimIT-Services D.O.O.)

Thank you very much for the excellent online preparation. Unfortunately, I was only able to participate online—the training was very well organized. Thank you very much.

Good Overview November 5, 2024

By Unknown
(Asklepios IT)

- Structured presentation of the phases processes, management tools, and practices - Effective handling of the hybrid group of participants - Not suitable for beginners with no project management experience, as some content may otherwise be too abstract

Excellent exam preparation October 16, 2024

By Unknown
(Cassini Consulting)

Thank you so much for the incredibly helpful exam prep. And it was fun, too. ;-)

Super Coach September 25, 2024

By Unknown
(HA Hessen-Agentu GmbH)

Michael was a great instructor, which was necessary given the depth of the material and the fast pace—especially for a beginner like me trying to keep up. The service, location, and food were also top-notch. I found Peoplecert’s online exam process unnecessarily complicated and stressful.

Great training with an excellent instructor September 11, 2024

By Unknown

I really enjoyed the training, and Michael did an excellent job of explaining the various aspects of IREB thanks to his extensive expertise. Practical examples and connections to other methods made the topic very clear and easy to understand.

A worthwhile course with an experienced instructor July 24, 2024

By Marcel

Participation in the course in July 2024 The course was very well structured, and the materials were comprehensive and in German. The instructor was able to make the course informative through his calm, competent manner. When asked questions, he was able to provide detailed answers drawing on his wealth of experience and offer practical examples and best practices. Thank you very much—I’d be happy to attend again.

Super Tainer March 24, 2024

By Unknown
(S-Management Services GmbH)

Michael skillfully guided us through the two-day intensive training course “Scrum Master I and Product Owner I.” We really benefited from his wealth of experience and many years of practical knowledge. He patiently addressed all of our questions. Keep up the great work!

A wealth of content presented in a concise manner March 15, 2024

By Unknown
(PD)

Despite the extensive scope and limited time, the content was presented clearly and comprehensibly. Michael responded well to questions and had a very pleasant presentation style. Combined with the materials provided, I feel well prepared for the exam.

Informative training session—excellent instructor—yet again February 13, 2024

By Unknown
(T60 Consulting)

Michael Baumann, with whom I’ve now had the pleasure of taking my second (online) course—following my completion of the Scrum Master + PO training—is exceptionally skilled at conveying the extensive material in a focused manner, ensuring that nothing stands in the way of successfully passing the exam. He consistently incorporates his own experiences and concrete examples into his teaching to prevent the lessons—which are inevitably mostly lecture-based—from becoming too dry. As an online participant, you’re actively engaged and don’t feel any loss in quality compared to in-person participation. Even after the course ended, Michael Baumann offered to be available via email should any further questions arise. My conclusion is: an interesting and informative training course with exceptionally effective knowledge transfer led by an excellent trainer. I’d choose Serview again in a heartbeat—and Michael Baumann, any day.

Great training session, fantastic instructor January 29, 2024

By Unknown
(TK-Schulsoftware GmbH & Co. KG)

The training was excellent in every way, both in terms of teaching methods and the personal touch! Thank you very much!

A very professional training session with an excellent trainer December 22, 2023

By Unknown

The course has a very practical focus and involves completing several tasks in a project scenario through group work. Instructor Michael Baumann led the course with great expertise and addressed every question very thoroughly. During the group work sessions, he provided valuable insights that can be put to good use in practice later on, while never neglecting the focus on exam preparation. Overall, this is a very hands-on seminar designed to test and deepen the knowledge gained in a previous Foundation seminar by applying it to a corporate scenario across various project departments. I highly recommend this seminar!

A Good Complement to PRINCE2 Agile Foundation December 15, 2023

By Unknown

Well-suited for participants from the Foundation course who want to put their theoretical knowledge into practice, especially if they are not yet familiar with agile techniques.

Course materials for in-person classes are available only in printed form December 3, 2023

By Uwe Schönacher
(European Central Bank)

Please forward my request to PeopleCert: In the digital age, post-pandemic, it makes no sense that course materials are made available to in-person participants only in printed form. - Regardless of where I’m participating from, I prefer to edit, add to, and comment on documents digitally. - Furthermore, in the hybrid course, there were discrepancies between the online and printed versions. - The black-and-white print also makes it impossible to recognize color codes in slides. Michael pointed out during the course that people who had registered for the certification would also receive the PDF documents. Unfortunately, that’s not the case for me, so I’ll probably have to scan the black-and-white documents.... A bit old-school, isn’t it? Regardless, the content, instructor, and location were excellent—I’d almost recommend it!

Great workout! November 28, 2023

By Unknown

Michael was a great instructor! He explained everything perfectly, using clear examples and providing very detailed information. I was able to pass the exam almost entirely because of the training sessions; I didn't have to do much independent studying at all. I'd love to take another training course with Michael.

Everything's great for the second time November 7, 2023

By Unknown
(TNG Stadtnetz GmbH)

Michael radiated enthusiasm and energy throughout the entire seminar. You could tell he was really into it. I’d already signed up for ITIL4 with you guys, and now PRINCE2—and Michael has convinced me that I’ll be coming back to you for M_o_R at some point, too. Thank you so much, Michael!

Great workout! October 31, 2023

By Unknown

Thank you so much for the wonderful training session and workshop! Michael was very professional, and I really enjoyed the atmosphere and found the content very helpful!

Best Workout Ever September 25, 2023

By Unknown
(SoftwareONE)

The instructor is practically an expert on the subject and is able to provide valuable context on the audio track, drawing from his wealth of experience. The teaching approach is also important; for example, the instructor waits briefly until all participants have finished taking notes before continuing to speak, which helps everyone stay focused and avoids the need to write and listen at the same time. The seminar venue was well chosen, and the organization ran smoothly.

One more note—for your eyes only September 18, 2023

By Anezka Adamcova
(Karer Consulting)

The training was really great; I've already provided feedback (hence the 5 stars), but I have one more note—for your eyes only—consider suggesting to participants who don't have PRINCE2 Foundation-level knowledge but do hold other project management certifications (as PeopleCert allows for this type of certification) that they review the glossary and general terminology before the course so that it will be easier for them to follow along.

Prince2 Practitioner Certified Trainer September 17, 2023

By Anezka Adamcova
(Karer Consulting)

Michael is an excellent trainer. His knowledge—not only of the methodology in theory but also of its practical impact on different use cases—adds a valuable dimension to the training. I’m not only ready for the exam but also for real-world application. The course is well-structured and delves into detail with familiar terminology, building upon it. I really appreciated how Michael guided us to think within the framework of the methodology to gain a deep understanding of its practical implications. Last but not least, Michael’s flawless English makes the training run very smoothly.

Very well structured and executed. June 8, 2023

By Danny Brünker
(Messe Düsseldorf)

The organization, delivery, and expertise/credibility of the instructor were excellent. As for the subject matter itself, I would have expected more best practices. In terms of methodology and content, IREB is still quite basic.

2. Training with Serview April 19, 2023

By Kai Dettmann
(FKS)

Just like before, it was a complete success all around. Thanks again to Michael—it was fun as always. See you next time! Best regards, Kai

Highly Recommended March 25, 2023

By Unknown
(Wünsche Services)

Thank you very much for a very interesting and enriching training week! The content is very well organized from a pedagogical standpoint. The Practitioner module, in particular, is very helpful for better understanding, applying, and internalizing the theory from the Foundation course. Special thanks to Michael for his confident presentation and facilitation!

A lot of content presented in a very concise yet easy-to-understand way March 7, 2023

By Unknown
(Leipzig Public Transportation Authority)

The trainer did a great job of conveying the material effectively to both in-person and online participants. By actively filling out the templates, the material was reinforced right away. Questions could be asked at any time and were answered well with practical examples. Thank you very much for the great two days!

Great workout, knowledgeable trainer 02.02.2023

By Mario Krämer

Two great days, culminating in a successfully passed exam Knowledgeable, friendly instructor Great atmosphere Course size was perfect Unfortunately, there weren't many practical examples—but that's only to be expected in a two-day introductory course.

Great Workout January 20, 2023

By Stefan Ebersberger

The training was conducted both in person and online. The trainer did a great job of engaging both groups of participants in the training. There were great discussions aimed at truly understanding Scrum, as well as plenty of information to help prepare for the exam.

Clearly Structured Training December 5, 2022

By Unknown
(City of Ludwigsburg)

The training was a lot of fun! The clear structure and the many short, very illustrative examples left me wanting more. The training provided a very good overview of the topic of project management, specifically the PRINCE2 processes. Unfortunately, this “crash course” was limited to just one day. The trainer was very knowledgeable, friendly, and always open to questions. My goal was to learn how projects are (supposed to be) carried out in our company. And this goal was achieved almost 100%. Doing without PowerPoint and a projector entirely was unusual at first. However, this allowed the training to proceed at a very comfortable pace. It also gave me enough time to take my own notes without worrying about missing anything. The training materials are very well prepared.

A very informative and well-structured training session. November 18, 2022

By Unknown
(Allianz Technology)

The trainer, Michael, provided us with a lot of material and information regarding the Prince2 Foundation and Practitioner certifications, and I feel very well prepared to take the exam. He was always open to questions and explained everything patiently. He also offered tips during interactive activities and group work to help us better understand the concepts. Overall, I would recommend Michael and the training from SERVIEW to many of my colleagues who are interested in Prince2.

Good Online Training November 3, 2022

By Simon S.

The Prince 2 Agile Foundation online course covers a lot of material. Michael managed to make the very long days fly by and keep them interesting. I always had enough time to take notes, but never so much that I was left with downtime. That's exactly how it should be. Thank you very much

A Successful Start November 1, 2022

By Lena Wanek

I signed up for this training course as a complete beginner and was very excited. Of course, there was a lot of material to cover in just two days. However, Mr. Baumann was completely dedicated and made every effort to explain and teach the content in as practical a way as possible. I was well prepared for the Scrum Master I exam and was able to pass it successfully.

Excellent Hybrid Training October 10, 2022

By Unknown

Great training! Very insightful and a great way to prepare for the exam!

Great performance September 23, 2022

By Unknown
(Trans4mation IT GmbH)

Michael is truly a very, very capable and likable instructor. I'm very happy to have met him, and I'm sure that thanks to his intensive training, I'll pass the exam with flying colors. It was a great experience all around. Best regards to Frankfurt!

Very friendly and knowledgeable September 23, 2022

By Unknown
(Trans4mation)

Everything was great—good pace, nice trainer

Highly motivated and able to convey the topic concisely September 16, 2022

By Unknown
(Dataport AöR)

Michael has a down-to-earth approach, and thanks to his experience in training and consulting, he was able to convey the topic of Kanban to me, as a participant, in a thorough and credible way!

Rau August 4, 2022

By Unknown

Michael did a great job of covering a lot of material in a short amount of time and getting to the heart of the matter. He provided good practical examples. He responded well to questions.

Thank you very much! May 20, 2022

By Unknown
(DHL Hub Leipzig GmbH)

The training session was very clear and engaging. Mr. Baumann has a very calm and pleasant way of presenting, and it was easy to follow along. Thank you very much for the engaging training session.

Sascha May 20, 2022

By Unknown

The seminar was led in a very calm and confident manner. The instructor always used humor and plenty of real-world examples, which helped make the sometimes extensive material more accessible. I'd love to attend again.

Presenting the Key Facts May 13, 2022

By Unknown
(SoCura)

The 3-day in-person training course covered the key concepts of PRINCE2 Agile. In my opinion, it’s a good idea to do some additional, focused reading of the AXELOS literature on PRINCE2 Agile, because quite a few questions on my exam referred to details that are mentioned only in passing in the AXELOS literature.

A Comprehensive Introduction to Kanban 09.05.2022

By André Lange
(Dataport AöR)

My expectations for a training session are that the topic is explained clearly, there is room to address questions, and it should offer an opportunity to put what we’ve learned into practice. The training excelled in all these areas. The accompanying material (workbook) is also a great help for using Kanban as a team even after the training is over. It is well-structured and free of unnecessary clutter. A training session always stands or falls on the trainer, and we were fortunate to have a competent, level-headed, and friendly trainer. He conveyed the material well, engaged with the participants, and took the time to answer our questions. The concluding simulation, which reflected the use of Kanban in a business setting, provided a lighthearted, playful introduction to the topic. All in all, a successful training session.

Kanban Professional Online Review May 8, 2022

By Unknown
(Dataport)

I highly recommend this training course. The instructor was fantastic and brought dry theory to life. This included the pace of his delivery, the use of familiar examples from everyday and professional life to illustrate concepts, and the well-designed slides. The slides were structured to match the workbook, making it easy to follow the material. Nevertheless, they were always displayed long enough to allow participants to take screenshots if needed. I was able to take away a great deal of value for both my professional life and my personal daily routine. Just one day after the training, I found myself adopting a more relaxed attitude. The training helped me reduce the pressure I felt from being overwhelmed by too many work tasks. I’m already looking forward to fulfilling my responsibilities even more effectively and with less stress by further optimizing our processes.

Intensive Training May 2, 2022

By Unknown
(Bundeswehr)

Very concise and packed with information. Easy to follow thanks to the clear, practical examples.

A great learning environment for intensive training April 2, 2022

By Unknown
(Rohde & Schwarz GmbH & Co. KG)

The training was intensive and very well organized. It was a pleasant group, and we were able to reinforce our understanding of the topics through various discussions. That made the event a lot of fun. Thank you very much for this opportunity to further my education.

Great in-person training session! March 18, 2022

By Unknown

Great in-person training! Highly recommended as preparation for certification!

Interesting March 10, 2022

By Unknown
(Accenture)

The training was interesting, and the trainer explained everything very well. He answered all our questions and came across as very confident. The only thing I would have liked was to do more exercises together—maybe a short quiz with a few questions. That would have given us more confidence. But other than that, everything was perfect! The book was also great—it let us take notes in a very creative way and helped us stay focused.

Effective Exam Preparation February 10, 2022

By Britt Schölermann
(Dataport)

I'm satisfied and feel well prepared for the Scrum Master certification. I would have liked a little more time for practical examples, but unfortunately that's due to the sheer volume of topics covered.

Highly recommended February 9, 2022

By Unknown
(Dataport)

The training session was conducted in a professional and engaging manner.

Well-paced and thorough January 28, 2022

By Unknown
(ADASTRA)

Very well done and engaging

Thank you December 17, 2021

By Unknown
(LPR Energy)

The training was very informative.

Thank you December 17, 2021

By Unknown
(LPR Energy)

The training was very informative.

Online Seminar Evaluation December 17, 2021

By Unknown
(LPR Energy)

Foundation and Practitioner courses online in one week—challenging, but well-organized and delivered by Michael. He’s a very pleasant instructor, even in a challenging online setting. We really enjoyed it.

Excellent Knowledge Transfer and Training November 20, 2021

By Unknown
(Federal Office for Information Security)

Mr. Baumann did an excellent job of explaining the fundamentals, processes, and methodological approach of PRINCE2 Agile. In addition, he did a great job of connecting the theory to real-world practice through use cases. Personally, I learned a lot of new things that will help me structure my future projects.

Excellent instruction on the practical application of PRINCE2 Agile November 20, 2021

By Unknown
(Federal Office for Information Security)

Building on the PRINCE2 Agile Foundation training, the Practitioner training that followed immediately afterward was very useful for immediate application. Here, too, Mr. Baumann did an excellent job of teaching the practical application of PRINCE2 Agile. I highly recommend this training! The 5-day in-person training was well worth it.

Really great October 22, 2021

By Wukert
(Edeka)

Professional training. You feel heard, and your questions are addressed.

Best Workout October 22, 2021

By Amend
(AccessData)

They really thought of everything. I've never had such a great experience at a training session. The material was explained exceptionally well, despite its complexity.

Highly knowledgeable, very experienced, and incredibly pleasant August 11, 2021

By Gregor Schinke
(KPMG AG WPG)

Thank you so much, Michael, for your fantastic training, for how calmly and objectively you presented the material to us, and for sharing your experience. With that pleasant voice of yours, you should record some audiobooks :)

A very good seminar! August 9, 2021

By Unknown
(McDonald's Germany)

The instructor is very experienced in both subject matter and teaching methods. The materials are great. The facilities are ideal. Passed the exam

Great Workout July 15, 2021

By Unknown
(Canon Production Printing GmbH & Co. KG)

I really enjoyed the training. The course materials were very well organized. All of my questions were addressed. The examples were clear and easy to understand, It was also important that we had to complete the exercises within a reasonable amount of time (similar to the exam). The atmosphere was great, even though it was an online training session.

An excellent and smooth introduction to a difficult topic June 22, 2021

By Dimitrios Skouras
(University of Patras)

I am completely new to the topic of project management. The lectures and course materials are well-structured, informative, easy to follow, and on schedule. The instructor was excellent—extremely attentive, genuinely interested in our questions, quick to clarify misunderstandings, and willing to discuss even the most challenging topics in greater depth. Based on the lectures and the instructor’s guidance, I am already motivated to continue learning about project management, find opportunities to apply what I’ve learned, and further expand my knowledge by taking other courses. Well done and congratulations.

Top—except for time management June 19, 2021

By Lucia Pasemann

Overall, I’m very satisfied with the seminar. The atmosphere was pleasant, and the way the material was presented using the workbook was excellent. It never gets boring, and working through the material on my own makes it easier to absorb the content. Michael explained everything clearly and comprehensively and addressed all our questions. I’m deducting one point because the time management got a bit out of hand, so not all the material could be covered in the two days. We did end up extending the seminar a bit, but of course it’s a little harder to stay focused at that point. We also received the materials via email and were given the opportunity to ask questions—but I would have preferred to have that opportunity on the third day as well, so I could have had the rest of the material covered in person. All in all, it was very good, and I would recommend Serview and take another seminar there.

A course where you can learn a lot June 15, 2021

By Unknown

Michael, with his calm and courteous manner, always addressed the questions posed with a good level of technical depth, yet in a very understandable way. This allowed me to gain a great deal of technical knowledge.

Review: Scrum Compact June 15, 2021

By Unknown
(Edeka)

Michael Baumann delivered the “Scrum Compact” course in a very engaging manner, using practical examples. He was always available to answer questions and explained them competently and clearly. The course was great! One minor downside: The training was scheduled for 3 days and was therefore far too short. I think it would make sense to extend this training to 4–5 days and limit the course hours to 9 a.m.–4 p.m. (instead of 9 a.m.–5 p.m.).

Excellent Training June 14, 2021

By Thorsten Offermann
(Thorsten Offermann Schweiz GmbH)

Attending the Scrum Master & Product Owner training course in Bad Homburg fully met my expectations. The comprehensive course material was thoroughly covered over the course of the three days, combined with practical examples. The instructor was outstanding in his field. It was clear that he was not merely a theorist but a practitioner with many years of professional and project experience. I look forward to future training courses at Serview.

Great coach, but the format could use some improvement May 27, 2021

By Frank Femers
(Düsseldorf University of Applied Sciences)

Michael Baumann was a great instructor. He was very knowledgeable and personable. The comprehensive course materials are excellent in terms of content, but not well-suited for an online format. It would be a good idea to review and revise the materials to better suit the online format.

Great Workout May 11, 2021

By Olaf Appel
(Olaf Appel IT Services)

The trainer managed to present this challenging topic in a clear and engaging way, despite the difficult conditions caused by the pandemic (remote training). The Kanban simulation at the end of the training, in particular, was an incredible, agile achievement under these circumstances. Working with the laptop camera while walking through the simulation with the participants was really great! Great job, Michael. I’m already looking forward to the next training session with you!

Very satisfied April 30, 2021

By Norman Krüger
(Bundeswehr / BFD)

Michael was very dedicated, knowledgeable, and helpful. The course was easy for everyone to understand, and the feedback from the group was consistently positive!

Coach April 29, 2021

By Keßler

Michael Baumann was a very knowledgeable instructor with a wealth of experience who always took the time to answer everyone's questions. He also provided helpful practical tips! All in all, it was well worth it! Thank you so much!

Really great. April 29, 2021

By Unknown
(Bundeswehr)

A thoroughly successful training session with plenty of information beyond what's in the book. I'd gladly do it again anytime.

Informative and a great learning experience April 5, 2021

By Unknown

The compact online training course was really good. The registration and administration team was very helpful and friendly throughout the training. The training syllabus was tailored to fit the short duration of the course but was very comprehensive and covered all aspects of the PRINCE2 Foundation and Practitioner topics. The trainer, Mr. Baumann, was very competent, informative, patient, and kind in answering all our questions during and after the sessions. With his calm demeanor, he made the training go very easily and smoothly. I only encountered a technical issue with the “GoTraining” app, which wasn’t working properly; this cost me time and caused a lot of unnecessary stress during my first few days of the training, and it also limited my active participation—especially since I couldn’t activate the screen-sharing feature during the case study exercise. Aside from this technical issue, I enjoyed the learning experience and would highly recommend it.

Not just good exam preparation—but truly developing an agile mindset March 19, 2021

By Robert Gatz
(robert.gatz@volkswagen-groupservices.com)

The course contains a wealth of valuable and well-presented content that goes beyond the exam requirements. This helps instill the SCRUM mindset in the participants. I think that’s great.    The additional content takes up a good portion of the time. As a result, the actual exam preparation might be a bit neglected in some areas. Perhaps this should be mentioned in the course description. Given the current need for an online format, I would like to see a few interactive sections for participants, perhaps in groups.   It wasn’t boring at any point, but perhaps you could find ways to let participants experience agility more firsthand, even in the online format. The practice questions provided are well-designed and help with preparation. I’ll be taking the SM exam in the next few days and hope to pass ;-) Thank you very much!

Excellent training, clear explanations, and practical examples March 17, 2021

By Unknown

The training with Michael was professional and very well structured from start to finish. As a SCRUM beginner, I was “brought along” right from the start; the pace was just right, and overall it was a good training course that I would highly recommend. I feel I’ve been taught more than enough about the subject matter, so there were no unanswered questions. Particularly noteworthy: Michael addressed specific practical examples provided by the participants and offered recommendations for action and possible solutions.

Great PO Training! February 19, 2021

By Unknown
(Allianz Technology SE)

I had a pleasure to participate in the Product Owner Virtual Class training with Michael Baumann who is very competent and sharing not only theoretical knowledge about the Scrum framework but also giving practical examples. That helped a lot to understand the basics of Scrum. He is also a great speaker making the classes very interesting and keeping you focused on his presentation. I can highly recommend these classes to anyone who wants to prepare for the PO certification.

Quality Training with Potential in Digitalization January 24, 2021

By Jürgen Schwartz
(AppSphere AG)

The training course covers the essential topics for working with Scrum and provides good preparation for the exam. The instructor has extensive experience leading training sessions and in real-world practice, which is very important for training courses of this kind. Unfortunately, working through the workbook using the basic features of Adobe Reader is hardly feasible, and the capabilities of the GoTo digital platform aren’t really being utilized (or perhaps they aren’t sufficient?). The omission of group exercises naturally detracts from the seminar, and there is no discussion among the participants or with the instructor. Therefore, it would be desirable to adapt the seminar for delivery as a “virtual classroom.”

PRINCE2 F+P November 28, 2020

By Jan

A truly challenging yet interesting and rewarding seminar. The friendly and knowledgeable seminar leader was exceptionally skilled at helping participants grasp the subject matter, presenting the material in a structured way, and engaging the group.

An all-around excellent course November 22, 2020

By Herrmann

From the venue to the teaching materials and hygiene measures, right down to the highly professional instructors, this event was absolutely spot-on and I highly recommend it. The methodological structure and didactic nuances were perfectly tailored to the learning groups. The goal-oriented, flexible scheduling was also professional in every respect. I would like to express my sincere thanks and wish the instructor continued joy and good health.

Intensive Course November 20, 2020

By Sascha Kutz
(Bundeswehr)

From beginner to Prince2 Practitioner in just 5 days! The course is tightly structured in terms of content but still leaves room for individual questions along the way. The instructor was highly effective in both methodology and teaching style, successfully conveying the key aspects of PRINCE2 in a short amount of time. Of particular note is the color-coding scheme for the processes chosen by the instructor, which guided participants throughout the entire course and contributed significantly to their understanding and learning success. The provided handouts and materials are of high quality and ensure lasting learning outcomes that extend beyond the actual exams. Despite the course’s outstanding quality, a fair amount of personal commitment is required to successfully complete the course in such a short time. Anyone who feels unsure should consider postponing the exam and taking it online at a later date. One possible improvement would be a brief, 1- to 2-page preparatory packet that helps participants get acquainted with the course and its content before it begins.

Intense and entertaining October 28, 2020

By Rainer Schönfeldt
(Schönform Consulting)

The training exceeded my expectations. Two very intensive days with no dull moments. Michael gave plenty of time to practical questions from the participants and integrated them constructively into the training. Many good real-world examples helped me solidify the material. The workbook method is also a great tool for staying engaged throughout the session. An all-around excellent event—I will definitely sign up for more training sessions.

Review September 22, 2020

By Marcel Küpker
(Bent's Office)

Pros: Very informative training, well-structured. The trainer provided plenty of "aha" moments and did an excellent job of conveying knowledge. Cons: Too much information for a 2-day training session.

Top Coach, Top Training September 16, 2020

By Daniela Normatov
(operational services GmbH & Co. KG)

Although I was very skeptical at first, I was actually very pleased with how the training was conducted, especially since it had to be held virtually due to the circumstances. Michael Baumann did his best to present the material in a way that was both clear and engaging. The learning environment was very pleasant, and questions were always answered competently. Overall, I felt well-prepared for the certification—thank you!

A knowledgeable trainer! Gained new insights August 17, 2020

By Jürgen Geider
(Bundeswehr)

Scrum Master and Product Owner are complex topics that I had no prior experience with. The trainer faced the challenge of covering the entire course and also teaching me certain Agile standards. After the three days, I can honestly say that I have a solid foundation of knowledge and am ready to take the exam soon. Kudos to the trainer!

Rückert June 7, 2020

By Unknown
(CGI Deutschland B.V. & Co KG)

Very good instructor Very well prepared Very good at explaining the material The exam questions are outrageous! Poor translation In some places, it's unclear what the question is actually asking

I'm very satisfied with the training provided by Michael Baumann! May 11, 2020

By Frank Bennewitz
(Rolls-Royce Power Systems)

It was an interesting experience to take part in an online training session!

Faisal Nasir April 22, 2020

By Faisal Nasir
(RRPS)

Well done!

Perfect Training April 22, 2020

By Askin Sonbay
(Rolls-Royce Power Systems AG)

Kudos to the trainer (= Michael Baumann) and the Serview team. All in all, it was a perfect training session; there was absolutely nothing to complain about, either in terms of content or methodology. My expectations were fully met—and even exceeded—thanks to the relevant additional information and real-world examples provided. The trainer stood out with his outstanding practical experience and impressed me with his pleasant, helpful, and courteous manner. Thank you again for the wonderful training experience I was able to have!!! Best regards! ASKIN SONBAY

Erwin Dillmann April 22, 2020

By Unknown
(Rolls-Royce Powersystems)

It was a very engaging virtual training session with comprehensive content, led by a highly knowledgeable and personable instructor. Thank you very much. The training was a lot of fun and highly motivating. I learned a lot of new things that will be useful for my future career. I highly recommend this training. It’s well worth it.

Excellent Training and Trainer (Scrum Master and Product Owner) April 22, 2020

By SYLVA Jean-Philippe
(RRPS)

A perfect 3-day training session with an excellent trainer. Thanks, Michael. The training was conducted remotely (online)—an excellent format. I highly recommend it! Best regards

Training April 20–22, 2020 — Scrum Essentials, Scrum Master, Scrum Product Owner April 22, 2020

By Unknown
(Rolls-Royce Power Systems)

I really enjoyed the training. The content was presented in a lively and easy-to-understand way, especially the many supplementary examples and real-world experiences with Scrum. It was great to have the opportunity to ask questions. I didn’t miss having more hands-on exercises—in my opinion, that’s something that, given the amount of material covered in three days, wouldn’t have been feasible anyway. I thought the online training format was excellent, and I didn’t miss being physically present in a shared classroom—in fact, I think online training is even better for presenting this amount of material. The knowledge check questions are good—for reinforcing what I’ve learned, for a better understanding of the Scrum mindset, and for preparing for the exam.

03.04.2020

By Hartmut Vetter
(MODOX)

Best Continuing Education March 25, 2020

By Christian Vogel
(on-geo GmbH)

I would 100% recommend this continuing education course. I gained a great deal of theoretical knowledge, but the instructors also made sure to connect the material to real-world applications. Mr. B. is an absolutely top-notch instructor. Thank you very much for this excellent training.

Great, thank you very much! February 29, 2020

By Unknown

Michael is a great instructor with a lot of experience. He explains the material in a way that’s easy to understand and entertaining, even for beginners, and he took plenty of time to answer our questions. I think Serview’s teaching methods are very effective, and it’s very easy to use the materials to prepare for the exam. A big thank you!

21.02.2020

By Thomas D.
(Socionext Europe GmbH)

Michael explained the highly theoretical material clearly and effectively, even to someone without a background in project work. We were a small group of three participants, so he was able to address everyone’s questions very well. With the appropriate hands-on exercises, we were able to apply our new knowledge right away. Thank you for this course.

SCRUM Master & Product Owner Evaluation January 19, 2020

By Unknown
(KPMG AG)

- The theory was explained well, but was often a bit too detailed - The practical simulation was very good; it could have been a bit longer, and perhaps a second simulation would have been helpful as well - The instructor was very enthusiastic, pleasant, and explained things very well - The materials were very good, but could have been more concise

H.horn October 29, 2019

By Helena Horn
(Debeka)

I thought Mr. Baumann was a great instructor. He explained things really well. He was very easy to understand. The training was excellent. Overall, I thought the training with him was excellent. Keep up the good work.

Comprehensive Knowledge Building Presented in a Compact Format October 21, 2019

By Oliver Kronwald
(Fuchs+Sanders Schrauben-Großhandels-GmbH + Co.KG)

The Course took place in Düsseldorf in mid-October 2019. # The venue at the SkyTower Düsseldorf was perfectly organized; great location, excellent service, and pleasant, well-designed facilities # The trainer, Michael Baumann, is an excellent instructor who conveys knowledge in a very pleasant, unobtrusive, and friendly manner # The scope of the material was extremely complex; combining PRINCE2 and Agile in parallel as Foundation and Practitioner courses—without any prior exposure to the subject matter—wasn’t the best choice I could have made in hindsight. Nevertheless, Michael Baumann conveyed the topics very effectively to the participants, often drawing on his own experience, which resulted in an excellent translation of the theoretical material into practical application. My recommendation to potential participants would be to first complete the PRINCE2 approach as Foundation and Practitioner and then—after a little time has passed—build the Agile approach on top of that. Alternatively, you could engage intensively with the subject matter through self-study beforehand. I can wholeheartedly and unreservedly recommend both Serview and Michael Baumann. Thank you very much. Best regards, Oliver Kronwald.

PRINCE2 Agile Foundation October 10, 2019

By Florian Hager
(WK IT GmbH)

Very knowledgeable and helpful. Clear explanations and open to any questions. The training was engaging and very informative. Five stars for both professional expertise and personal interaction.

Kanban Training, September 16–17, 2019, in Langen September 20, 2019

By Unknown
(Telekom)

A very good training session. The trainer is excellent in terms of teaching methods and expertise. It's been a long time since I've attended such a good training session. External trainers are just better. Very good materials, from the workbook to the flip chart.

A good and very quick introduction to PRINCE2 July 5, 2019

By Unknown

The training was very well-balanced and structured in terms of content. The on-site learning environment was also very pleasant, and the trainer was always open to questions and more in-depth explanations. With his friendly and knowledgeable manner, Michael conveyed the material very well and in an easy-to-understand way. It was difficult to truly internalize the content in such a short time for the two exams, which was particularly evident in the second exam, the Practitioner. For someone coming from a different field who is truly new to this subject area, there wasn’t enough time to practice and study. The biggest challenge in this short timeframe was understanding the distinctions between PRINCE2, Agile, and PRINCE2 Agile.

Strong Coach June 7, 2019

By Robert Tecson
(Arxes-Tolina GmbH)

Michael taught both courses incredibly well and in a practical way. Excellent teaching methods!

Kanban Basics June 5, 2019

By Uwe Liedel
(Deutsche Telekom Technology)

The course was very good and informative. The instructor did an excellent job of explaining the content and the basics to me! I also really liked taking notes in the workbook, because it makes it much easier to apply the basics and put them into practice. Michael (the instructor) was also able to answer all my questions immediately and very knowledgeably! The facilities and service were also excellent.

Implementation of Kanban June 3, 2019

By Wolff
(Deutsche Telekom)

The theory behind Kanban was explained very well, allowing participants to define their approach to work and the team’s focus based on its goals and purpose. Unfortunately, the practical component of the seminar was a bit too brief. Personally, I would have liked to see a Kanban board set up, developed, and tested throughout the seminar. I also think it would be helpful to discuss in more detail not only the benefits at the workflow level but also the benefits for users and employees.

A well-structured, systematic introduction to the Kanban method June 3, 2019

By Unknown
(Deutsche Telekom Technik GmbH)

The seminar offered a very well-structured, systematic introduction to the Kanban method. The trainer effectively and competently explained the purpose, terminology, and degrees of freedom of Kanban. Perhaps the information on the first day could have been presented in a slightly more concise manner, with more time devoted to practical exercises (setting up a Kanban board using a real-world example, and greater participant involvement instead of traditional lectures). I personally found the second day, which focused on structuring the degrees of freedom in Kanban and best practices, more engaging. Overall, it was a very successful and valuable seminar.

Agile. Practical. Great! May 28, 2019

By Andy Hoegner
(F.S. Fehrer GmbH & Co. KG)

The instructor did an excellent job of explaining the material using practical examples. It was a lot of fun! He responded dynamically to our needs. The training at the BMPK was simply great! Thank you very much!

A Nice Blend of PRINCE2 and Agile Methods May 20, 2019

By Felix

The course was extremely interesting and well-structured. The Practitioner portion, in particular, was very well received not only by me but also by the other participants. The instructor was very knowledgeable and friendly.

Have a great workout! May 8, 2019

By Unknown

Great training session! The material was presented in a clear, structured, and precise manner.

Exciting and insightful May 6, 2019

By Unknown

The training was very well-structured and engaging. I just wish there had been more hands-on exercises, but that wouldn't have been possible given the time constraints. All in all, it was great.

Great Seminar April 30, 2019

By Kerstin
(SHD)

Thanks, Michael!

Good workout April 30, 2019

By Tino Drowatzky
(SHD)

It would be desirable to have more hands-on practice and simulation on the first day as well

Short and to the point April 30, 2019

By Unknown
(SHD System-Haus-Dresden GmbH)

Excellent material, high-quality content, and a confident instructor. Two valuable days!

Kanban Fundamentals in Remagen March 21, 2019

By Unknown
(Deutsche Telekom Technology)

The trainer did an excellent job of conveying the training content.

Kanban Foundation March 20, 2019

By Thomas Burkart
(Deutsche Telekom Technik GmbH)

The fundamentals were explained well; the mix of lectures and hands-on activities was excellent. I would have liked to see more practical examples relevant to Deutsche Telekom's field of activity.

A Refreshing Way to Present Theory March 17, 2019

By Michael Völker
(Deutsche Telekom Technik GmbH)

Kanban Fundamentals, an explanation of the terminology and an introduction to this topic, which is actually a rather “dry” subject at first. However, the trainer’s delivery made for an excellent introduction to Kanban. Always ready to answer questions and deepen our understanding, the two days proved to be both informative and engaging. All in all, a highly recommended seminar for beginners in the world of agile work.

Very satisfied March 10, 2019

By Widera

A well-rounded training program. A good instructor.

As always, great! February 27, 2019

By Unknown
(kobaltblau Management Consultants GmbH)

The PRINCE2 Agile Practitioner course in 2018 was my second training session with Serview, following the PRINCE2 Practitioner course in 2013. Coming back was well worth it: Thanks to excellent training methods and materials, I was perfectly prepared for the certification exam, which I passed successfully. The accommodations and meals at the training center, as well as the on-site support, were also great. I definitely recommend Serview and will certainly return for another training course! Thank you very much!

Live Exercise: Applying Theory to Practice February 11, 2019

By René Korb
(Deutsche Telekom Technik GmbH)

Unfortunately, during our training session, we weren't able to complete the 42-minute Scrum live exercise, which participants from other sessions said was very illustrative. Otherwise, the course was very good, with a great atmosphere for learning and plenty of opportunities for lively discussion among the participants.

Highly recommended! January 24, 2019

By Unknown
(Deutsche Telekom Technik GmbH)

Two days that were definitely well spent. Great instructor—he made the training very motivating and varied. A very good mix of theory, real-world examples, and exercises. Keep up the good work ;-)

Everything's fine! January 23, 2019

By Gawlik
(Deutsche Telekom Technik GmbH)

A well-prepared instructor who knows the subject inside and out and conveys that to the students!

Scrum Master Class –– Highly recommended! November 7, 2018

By Unknown
(Freelancer)

A superbly organized seminar—two great days! The instructor has real-world experience, was very pleasant, and really knows what he’s talking about. The hands-on exercise was really good and helped lighten the mood. It really shows how quickly a Scrum team can come together. With this course and all the materials provided, I feel very well prepared for the exam.

Structured Training + Expert Trainer November 5, 2018

By Christin Wiebusch

I especially liked the well-structured format of the training. In addition, our trainer, Michael, took plenty of time to address our questions and answered them very competently. Thank you very much!

Very good coach November 1, 2018

By Fruhmann
(dormakaba Switzerland AG)

He explains the material very well, so we were very well prepared for the exam. Michael's lessons are further enhanced by good real-world examples.

Great, engaging presentation of the course material October 31, 2018

By Unknown
(dormakaba International Holding AG)

I would like to sincerely thank Michael for his very interesting and engaging presentation of the rather extensive PRINCE2 Foundation material over the past three days. His teaching style was effective and easy to follow, and above all, his use of real-world examples to illustrate difficult topics consistently helped shed clearer light on the context. The only area for improvement would be to spend a little more time on the exam format—specifically, on sample questions—since otherwise, success on the exam often relies more on memorizing terms than on truly understanding the underlying concepts.

Great! October 31, 2018

By Mathias Wittwer
(dormakaba AG)

There was a lot of material, but it was presented really well, and the many graphics made it easier to remember. The material was presented in a very clear way, combined with great examples, and questions were answered very knowledgeably. Thank you very much!

Great Training Session October 22, 2018

By Jens Kelschenbach
(consult)

Never boring. Great handouts. Thanks, Michael!

Great class with a great instructor September 13, 2018

By Florian

The course felt a bit rushed due to the instructor's effective teaching style and the inclusion of practical examples; otherwise, the material could have been covered in less time.

Training was very well conducted September 7, 2018

By R. K.
(IT-NRW)

-> Well-structured, thanks in part to the workbook provided. -> Presented in a way that's easy to understand and addresses all questions thoroughly. -> Highly recommended to anyone interested.

Duration of the training session July 16, 2018

By Unknown
(ITEOS)

I think the PRINCE2® Foundation project management training course should last three days.

Top Coaches June 26, 2018

By Anonymous
(Kiru)

The instructor was very good and explained the material well. The translation (English to German) in the workbook is very poor. The process overview is confusing. The workbook graphics could be printed in color; outlining them is a waste of time. A second sample exam and explanations of the solutions were missing.

A very engaging seminar June 21, 2018

By Unknown
(M-net)

- Clear presentation, including helpful examples - Excellent interaction with participants - Provided the best possible conditions for participants to familiarize themselves with the topic, while always offering the necessary support

Super Coach June 13, 2018

By Unknown
(CGI)

The instructor is very friendly, courteous, and treats participants as equals. The training was very interactive, and questions were answered satisfactorily. I would highly recommend this instructor. Overall, it was a very pleasant learning environment!

Great Service All Around June 12, 2018

By Unknown
(Rimpl Consulting)

I’d like to offer a huge compliment here. The training was organized in a highly professional manner—from the presentation to the materials and the learning outcomes. The training facilities are ideal. The catering is also excellent, and everything is very service-oriented. You really get an all-inclusive package here. A big compliment also goes to our trainer, Michael. The session was very engaging, and his expertise on the subject was outstanding. Thank you very much! We’d love to come back!

Great training session with lots of real-world examples June 4, 2018

By Manfred Breuer
(Socura GmbH)

It was a very interesting, but also challenging training session with many hands-on exercises. As the teams rotated, new ideas were constantly introduced and put into practice. The trainer repeatedly offered suggestions and supported us with theoretical knowledge. Many thanks to our trainer, Michael B. I definitely recommend this training session.

Good Training May 30, 2018

By Unknown
(SoCura)

The training was very good and easy to understand. It wasn't boring, and time flew by.

Great Content and a Great Coach May 28, 2018

By Alexander Mickel
(Viridium Group)

Overall, I really enjoyed the training. The topic itself is a bit vague, which led to some discussions. The trainer handled the discussions well. However, during the longer discussions, I would have preferred to move the topics to a separate list. Personally, I would have liked to get through the theory more quickly so that the material from the last day would have been fresher in my mind during the exam. I also thought using the workbook was great. All in all, a good training course with a great trainer!

My overall impression was very good. May 28, 2018

By Stefan Haidle
(Viridium)

• The entire course material was perfectly condensed to cover only what was essential and important (for the Foundation exam) • The approach of using a workbook to work through the content together was effective, as it prevented us from “zoning out” given the volume of material • The exercises weren’t particularly helpful; in my opinion, they could be omitted • The trainer came across as experienced and was able to effectively convey the topics thanks to his calm and structured manner • Time-consuming discussions about the “purpose of PRINCE2” should be curtailed even more strictly by the moderator

Done May 18, 2018

By Jana Schuster
(KPMG)

Michael did a great job of creating a very positive, relaxed, and trusting learning environment. Thank you very much for the many tips that helped us focus on what's important.

Excellent moderation and presentation May 14, 2018

By Unknown
(Bergstraße District)

The speaker did an excellent job of facilitating and presenting the material, using practical examples and exercises.

A clear and logical presentation—an informative training session May 14, 2018

By Unknown
(Bergstrasse District)

The training was very informative. The method was explained clearly, so there is a good chance that we can already put large parts of it into practice.

Scrum Master May 7, 2018

By Unknown
(Hays)

I found the training program to be very well-organized.

J. Lindemann May 7, 2018

By Jens Lindemann
(praedata GmbH)

Great performance May 4, 2018

By Unknown
(Digitexx)

The content was presented in a clear and easy-to-understand way. The atmosphere was great. Great performance by Michael Baumann

Project Management Deep Dive May 3, 2018

By Tobias Zimmermann
(KPMG)

The Prince2 Practitioner course was a complete success for me and truly very interesting! Michael Baumann presented the material in a knowledgeable and engaging way. The discussions with the other participants were very dynamic. Even though it had been two years since I earned my Foundation certificate, I was able to easily deepen my understanding of the material required for the Practitioner level and pass the exam. Many thanks to Serview!

Prince 2 Foundation Training: Pen and Paper Instead of PowerPoint December 28, 2017

By Unknown

Good instruction, effective use of colors, and clear presentation of the material. Focus on understanding rather than mere rote memorization. VG

Absolutely convincing December 28, 2017

By Unknown

Excellent course format WITHOUT POWERPOINT. The instructor was very knowledgeable and very friendly. I'd take it again in a heartbeat.

Great training—I'm absolutely satisfied! November 30, 2017

By Unknown
(MTU Friedrichshafen GmbH)

- The training program was a complete success—a great combination of flipcharts and workbooks - The trainer was well-prepared, confident, and knowledgeable - The trainer was very personable and highly motivated - The training effectively transferred knowledge to our company - Good tips on exams and exam preparation All in all, I am very satisfied and would book a training course with Serview again anytime.

Great training, so-so food November 23, 2017

By Peter Schneider
(ABLE Management Services GmbH)

The training was great; the trainer and participants worked well together. The material was presented in a structured manner and at a comfortable pace. (Minor) criticisms: The food wasn't good; in my opinion, the canned salad was inedible.

Good theoretical content; it could include more practical examples. November 14, 2017

By Katharina Koch

The theoretical content is good, but it could include more real-world examples.

SCRUM Product Owner & SCRUM Master November 14, 2017

By Unknown
(OSRAM Opto Semiconductors GmbH)

The content was logically structured, well-prepared, and presented in an understandable way. More real-world examples and exercises would make it easier to understand. To improve the course, I would like to see, for example, actual backlog items, epics, user stories, sprint backlog items, and definitions of “Done” or “Ready” from real projects; this would make the material much easier to grasp. The training materials and exam preparation should be revised again; obvious errors have apparently been in the materials for quite some time. In my opinion, another improvement would be to provide multi-colored writing materials to make filling out the exam papers clearer. Alternatively, it would be helpful to mention during registration or in the invitation that colored pens or highlighters would be beneficial. Since the exam is also administered in English, it would be desirable to address this more thoroughly. Perhaps it would also be possible for Serview itself to offer the exam in German.

Excellent workout led by a highly professional trainer November 7, 2017

By Unknown
(PAREXEL International GmbH)

Excellent training led by a highly professional, experienced instructor. Efficient preparation for certification. Good teaching methods, good course materials, good meals, and a good group size. Suggestions for improvement: 1: Hand out colored pens 2. Develop a case scenario in which the various artifacts can be presented more clearly and concretely. In particular, the product backlog is practically impossible to visualize if you don’t have relevant experience. I found this difficult despite asking many questions during the training and doing intensive follow-up work. Consequently, this was also my weakest area in the Product Owner certification exam (though I still passed both exams on the first try). Thanks again to Michael!

Well-structured and perfectly organized November 2, 2017

By Unknown
(Arvato)

It was a highly recommended program—everything was just right, from the organization to the way the material was taught. The instructor did a great job of explaining many important fundamentals in a way that was easy to understand.

Extensive content in a pleasant atmosphere November 2, 2017

By Unknown
(Meramo Verlag GmbH)

With his inspiring and friendly manner, Michael succeeded in conveying the training’s extensive content in a pleasant working atmosphere. Interactive exercises complemented and clarified the material. Despite the wealth of information, there was time for questions, discussions, and explanations of real-world examples.

A good teaching style; a patient and motivated instructor November 2, 2017

By Oriane Ndakoze

Thank you—those were three interesting days.

Very good October 19, 2017

From A

Very well presented from a pedagogical standpoint Incorporated good practical exercises

Best Training Program Ever October 17, 2017

By Finn Neumann
(ACER Computer GMBH)

The training approach—using only the workbook and no PowerPoint slides—really helped me work through the material on my own and internalize it. The trainer himself was very familiar with the material (drawing on experience from real-world projects) and very skilled at conveying it. This wasn’t my last SERVIEW training session Best regards P.S. Passing the exams is the best proof of that

A very good but challenging course October 16, 2017

By Unknown
(Capgemini Deutschland GmbH)

The format of the Practitioner course is very well-designed. It really helped me internalize and understand the topics, so that I now feel capable of applying P2 in practice. However, the exam—or rather, the exam questions—are so challenging that you wouldn’t have passed without additional studying or pulling all-nighters. Perhaps the exam questions should be made available in advance so that participants don’t have this added burden during the three days of the course.

PRINCE2 - Compact and Challenging October 16, 2017

By Unknown
(INEOS Styrolution)

Overall, the 5-day Prince2 Compact training was a very successful, full-day course that presented a solid challenge in learning the methodology and applying it at the Practitioner level. Both the service and the instructor did an outstanding job; everything was perfect (training content and delivery, as well as catering and other amenities). I highly recommend this course.

How to Become a Prince2 Certified Professional So Quickly October 16, 2017

By Unknown
(Accenture GmbH)

I never would have thought it was possible to cover and understand so much material (including exams!) in just one week. Serview—with its facilities, catering, and staff—as well as our trainer, Michael B., did their very best to prepare us. Now, thanks to the team, most of us in the group can call ourselves PRINCE2 Foundation and Practitioner certified. If I ever consider pursuing Agile certification, I’ll definitely do it with Serview. Thanks for everything!

Good foundational training with clear course materials and a pace tailored to each student. September 26, 2017

By Unknown
(Müller Holding Ltd. & Co. KG)

The questions were answered either immediately or when the respective topic was discussed. All in all, it was a very good course. In my opinion, one possible improvement would be to provide multicolored writing materials to make it easier to fill out the worksheets.

A lot to cover in 2 days September 10, 2017

By Unknown

I thought it was a bit too much material for two days, especially with the exam right after. Of course, the focus was on the basics and background knowledge. A little more hands-on practice or interactive activities certainly wouldn't hurt—it would really spice up the training. I really liked the small group size and the flexible schedule.

PRINCE2 Compact September 5, 2017

By Markus Peppler
(Universal-IT Services-Gesellschaft mbH)

The trainer’s open and positive demeanor, the great location, and the wonderful atmosphere within the group played a major role in making the introduction to this rather dry and extensive topic go smoothly and be enjoyable, despite the tight schedule. The material was very well organized, presented effectively, and the handouts clearly reflected the structure of the seminar, making it easier to grasp the content. The group work allowed us to really internalize the material and experience its practical applications.

Super Coach September 5, 2017

By Marcel Hermanns
(Canon Deutschland GmbH)

Thank you for this very practical training. I felt very well prepared for the exam.

A good combination of seminar topics: presenting theory combined with practical examples September 5, 2017

By Unknown
(VITRONIC)

The PRINCE2 Compact (Foundation and Practitioner) combined seminar is a useful blend of the methodology’s theory (Foundation) and its practical application (Practitioner). The trainer addressed all of our questions in great detail and guided us very well throughout the week. I highly recommend this seminar to anyone who wants to manage projects using PRINCE2 in the future.