Torsten Schneider

Consultant & Trainer

Rating

4.9 out of 5 stars

Certified SERVIEW Trainer Torsten Schneider

The seminar is challenging / The instructor is knowledgeable October 15, 2021

By Unknown
(Magna Electronics)

I found the seminar very informative. The instructor tried to make this dry topic more accessible through personal experiences, using practical examples and exercises. Thanks, Thorsten!

The seminar is challenging / The instructor is knowledgeable October 15, 2021

By Unknown
(Magna Electronics)

I found the seminar very informative. The instructor tried to make this dry topic more accessible through personal experiences, using practical examples and exercises. Thanks, Thorsten!

An Interesting and Helpful Training Session September 26, 2021

By Unknown

The training session with Mr. Schneider was very enjoyable and informative. As a beginner, I found the material really helpful, and it was explained in a way that was easy to understand. Mr. Schneider was responsive to my requests and was very knowledgeable and motivating. I would definitely take another training course with him.

Successful Preparation August 11, 2020

By Unknown
(IONOS)

My first online training course with Serview. Despite the tight schedule, I was able to absorb all the important information, and the knowledge stuck with me quickly, so I was very well prepared for the (online) exam. I really appreciated that the exam wasn’t right after the course this time, so I still had a few days to go over the topics in more depth in the evenings. Thank you very much—I’d love to take another course!

Excellent training May 3, 2020

By Bernhard Kunkel
(BearingPoint)

I was very satisfied with the training. The workbook approach works well, even under VLC conditions. I see room for improvement in two areas: - On the third day, the pace was a little faster than on the first two days. That was quite challenging. - The exam was more difficult than the practice exercises. But it still worked out. Thank you very much, best regards, and stay healthy Bernhard Kunkel

ITIL 4 Foundation December 11, 2019

By Axel

A very good instructor. The training materials are excellent.

An All-Around Impressive Online Training Course August 24, 2018

By Unknown

An all-around impressive online training session A successful online training session, thanks to an outstanding instructor with excellent communication skills and exceptional subject matter and industry expertise. The training was very concise, well-structured, and easy to understand, and it was also enjoyable thanks to the many practical examples and the active participation of the attendees. Thank you very much!

Great Workout December 22, 2017

By Harald Müller

A great workout led by a knowledgeable trainer—keep it up!

Very satisfied December 21, 2017

By Unknown
(Müller | The Purple Logistics)

Torsten Schneider did a great job explaining the material we needed to learn, which helped us pass the exam. Just great!

ITIL Foundation December 18, 2017

By Unknown

Well explained and with real-world examples. Unfortunately, the workbook could use some revision. The diagrams aren't very well done and are a bit confusing / not fully developed. Otherwise, it's great!

ITIL Training December 11, 2017

By Peter Fellerhoff
(Müller - Die Lila Logistik Services GmbH & Co. KG)

It was a very good training session. The instructor did an excellent job of presenting what is otherwise a rather dry topic.

Excellent preparation—a very pleasant atmosphere and a professional demeanor on the part of the instructor November 18, 2013

By Unknown

Hi, I did find the seminar quite exhausting, because I’m no longer used to cramming for 8 hours a day. But the instructor created a really good atmosphere, and the hotel did its part (good food during the breaks) to make it a successful seminar. I felt very well prepared, and this was reflected in my exam score (I scored 90%). So it was really great! It was fun! Best regards

Well-conducted training session October 15, 2013

By Matthias Jocher (GOD Gesellschaft für Organisation und Datenverarbeitung mbH)

The seminar was well-prepared and conducted professionally. The trainer has in-depth knowledge and practical experience in implementing ITIL projects. No question went unanswered. The handouts and materials were up to date. I found the use of the flip chart in conjunction with the workbook to be very effective. I achieved my learning goal of transforming my superficial knowledge of ITIL into solid ITIL expertise. I highly recommend this training.

Covering the Topic in Training October 15, 2013

By Andreas Kebeiks (Kautex Textron GmbH)

In my opinion, the topic was presented and explained very well. The examples used were excellent and practical.

A very focused and professional training session October 14, 2013

By Alder Christian (Technology and Production Center Switzerland AG)

Our ITIL expert had in-depth knowledge of the subject and was always able to provide well-informed answers to our questions. The course workbook allowed us to review the material efficiently in the evening and is also useful as a reference guide after the course. Thank you very much for your professional dedication!

Excellent explanations using everyday examples October 1, 2013

By Steffen Hain (Coface, Germany Branch)

The topic was made accessible through explanations using everyday examples, which provided a smooth transition to the concepts and case studies.

Nice September 26, 2013

By Michael Geiger (Krones)

The training itself was excellent, thanks in part to the very knowledgeable instructor. He did a flawless job. However, some of the exam questions were open to different interpretations. If this is improved, there will be nothing left to criticize.

ITIL Foundation September 5, 2013

By Kai Ernst (Bechtle SH Freiburg)

Three days packed with information that taught me a great deal. I think it would be helpful to hold an ITIL Foundation Advanced workshop with real-world examples developed by the participants themselves.

The instructor is very motivated and motivating, and the class is entertaining August 27, 2013

By Kurt Hahn (upc-cablecom)

Everything was perfect

Great coach, and the training content is good, too July 12, 2013

By Koke (Wincor Nixdorf)

Thank you very much for the training; I really enjoyed it. The trainer was very friendly and knowledgeable, and the content was extremely interesting. However, the ITIL terminology is sometimes inconsistent, and I would prefer fewer abbreviations. Best regards, Malena

Training Sessions as They Should Be June 6, 2013

By Stefan Tegelkamp (nobilia-Werke J. Stickling GmbH & Co. KG)

Here, the trainee is still king—everything is perfect, from the organization and accommodations to the location and the way knowledge is imparted. The material is taught effectively using the workbook approach. The excellent support and the overall program complement this perfectly. I’d say: Keep up the great work!

A well-thought-out and well-presented concept June 3, 2013

By Jens Mauckisch (Johanniter Competence Center GmbH)

A well-thought-out training program that is clearly illustrated with real-world examples. Best regards, Jens Mauckisch

Good Coach, Good Program September 28, 2012

By Victor Engel (KPMG)

The trainer did a good job of presenting what is otherwise a rather dry topic. I thought the mix of participants—a combination of students and people already in the workforce—was very well done. It really brought a lot of energy to the event.

Excellent 3-day ITIL training course September 26, 2012

By Dr. Margrit Baumgartl (Detecon Int., Cologne)

The training session was very well organized; the materials were easy to understand, informative, and clearly laid out. The instructor presented the material very well; his professional knowledge of ITIL was immediately apparent, and he answered all of our questions thoroughly. I particularly enjoyed the presentation using flipcharts—a refreshing change from projectors and online presentations—it was excellent!

Great Workout September 25, 2012

By Unknown

A very knowledgeable trainer who was very friendly and didn't shy away from any questions.

ITI Foundation Training September 24, 2012

By Lachezar Krumov (Detecon International GmbH)

An intense, but very informative and educational event.

Concise and Easy to Understand September 24, 2012

By Unknown

Overall, it was a very solid way to prepare for the exam. The way the training was conducted provided an easy-to-understand introduction to a rather complex topic.

Nothing to improve September 13, 2012

By Unknown

There's nothing to improve—it was a wonderful seminar, the instructor was perfect, and the atmosphere was perfect, too. Everything was great; I highly recommend this seminar.

Interested in Learning More About ITIL September 12, 2012

By Unknown

I really enjoyed the seminar, not only because of the trainer himself, but also because of his in-depth knowledge of ITIL, the course materials, the facilities, and the atmosphere that Serview provided. The fact that the presentation wasn’t based on PowerPoint slides—and was therefore developed on the spot during the session—suited my learning style very well. The course sparked my interest in learning more about ITIL, which is a positive experience for me. Of course, I didn’t become a specialist after just one Foundation course, but I can now understand the concepts, tasks, and processes much better.