The SERVIEW Catalog | SERVIEW White Papers
A service catalog is a must for every IT organization—not only to provide clarity about the service provider’s offerings, but also to serve as a foundation for communication between the service provider and service consumers. Through it, we ensure that all stakeholders in the organization have access to a central, structured source of service information that is tailored to their needs, language, and requirements. It must be viewed as a strategic tool if tasks are to be addressed proactively rather than reactively in the future.
