ITIL®4 Create, Deliver, and Support (Print Book - German)

In the German edition published following PeopleCert’s acquisition of AXELOS in 2021, ITIL4 Managing Professional: Create, Deliver & Support focuses on the core activities of service management. It expands the existing ITIL framework to include aspects of service creation. This module emphasizes the integration of various value streams and activities for developing, delivering, and supporting IT-enabled products and services, while also covering supporting practices, methods, and tools. It provides IT professionals with insights into quality management and improvement techniques so they can continue to offer innovative yet reliable technology solutions even in a highly competitive market. ITIL 4 Create, Deliver, and Support is intended for those who wish to expand their knowledge of service management, as well as ITSM managers and practitioners responsible for the management and end-to-end delivery of IT-enabled and digital products and services.

Publisher: PeopleCert (November 30, 2021)

Language: German

Paperback: 160 pages

ISBN-10: 9925341361

ISBN-13: 978-9925341368

Recommended reading age: 18 and older

Dimensions: 28 x 22 x 1 cm