Managed
Training
Services
Managed Training Services –
The Champions will handle the
for you!
Twenty years of training expertise and an unwavering passion for the highest quality of training: We know how to do training right. That’s why, through our Managed Training Services, we’re committed to fostering a forward-thinking training culture in your company.
Our core role as an education partner is not to cut costs—because that happens naturally as a byproduct of smart education management. Our true mission is far more crucial to your success: We ensure that your employees emerge from highly effective training programs fully trained and eager to take action. After all, your company’s greatest strength lies in qualified people who are passionate about your cause.
What is MTS?
Managed Training Services, or MTS for short, are your solution to training chaos. Feel free to entrust your training programs—or parts of them—to us! This saves you time, money, and stress, since you get all the necessary services from a single source. Best of all, your employees will effectively and enthusiastically achieve the level of knowledge they need to ensure your company’s success. So your HR workload decreases while your employees’ motivation and expertise increase—a win all around.
Did you know that?
Training without a seminar room?
Of course, online is all the rage.
Was the training successful?
An evaluation will provide the answer.
When you're thirsty, you zone out.
Drinks give you an energy boost during your workout.
Interactive instead of boring:
That's how knowledge sticks.
Light, ventilation, size:
A good indoor climate makes all the difference.
No interruptions, please:
Noise and commotion stay outside!
Text on a slide? No, thanks!
Up-to-date documentation is key.
Vegan, gluten-free, and more:
So that everyone can recharge.
Who has which certificate?
Overview vs. Data Protection.
A combination of many different factors determines whether a training session is successful or not. Some of them seem obvious.But would you have immediately thought of the small selection of factors you can discover in our interactive seminar room?
Benefits of Managed Training Services
An engaging setting and a dynamic training delivery ensure satisfied participants—and thus maximum learning success. But it’s not just our experience with a wide variety of training formats or our accreditations for over one hundred training courses that make us the best choice for you.
At SERVIEW, you get everything from a single source. That means we are your dedicated point of contact for all matters. We provide you with an overview of all booked training courses, ensure that everything runs smoothly, and handle the training sessions efficiently. Upon request, we can set up a customized client portal for you, through which employees can independently book the training courses you have scheduled for them.
You’ll conduct negotiations exclusively with us as your contractual partner and receive invoices only from us, because we’ll handle everything else for you. This ensures that you always have predictable, consistent payment terms, while SERVIEW conducts unconditional quality control of all partners. In short: We make complexity manageable. Contact us!
Consulting
service
Do you have questions? We have answers! With over twenty years of training experience, we know the challenges you face when it comes to professional development—and how to tackle them with confidence. Often, there is no modern infrastructure in place to efficiently identify and meet the training needs of your own employees. Cumbersome or unclear processes, a convoluted network of training providers that has grown haphazardly, and expensive but ineffective training programs cause the highly relevant topic of professional development to become an unloved stepchild.
But that’s all over now: We’ll work with you to determine what you currently have, what you really need—and how to get it. We help minimize legacy issues, streamline cumbersome processes, and make room for a modern training culture. Of course, sustainability also plays a crucial role here. We’d be happy to provide you and your HR or training department with comprehensive, independent advice on the following and other questions. Get in touch with us!
Strategy
- What role does employee development play today?
- How do you make effective use of modern learning culture?
- Which HR processes should you digitize?
- How do you keep track of certificates digitally?
- How do you start a corporate academy?
Continuing Education
- How do you determine your exercise needs?
- How can you cover it efficiently?
- Can you handle this on your own, or do you need help?
- How can you achieve effective learning outcomes?
- How do you make continuing education environmentally sustainable?
Processes
- What does your process landscape look like?
- How do you optimize your training programs?
- Which learning process is a good fit for your company culture?
- How can you automate processes effectively?
Learning Technology
- What are your requirements?
- Which learning system is right for you?
- What makes for effective learning technology?
- How can you make better use of existing systems?
- How do you implement new solutions?
Your Watchlist: What would you like to discuss with us?
Continuing Education
services
From needs assessment to quality management, from course development and the creation of a digital training environment to the production of smart training materials: Depending on your needs, we can take over your entire training program or specific components of it. A complete takeover isn’t always the best approach. That’s why we offer you exactly the Managed Training Services you really need. No strings attached. Curious? Click on the individual modules to learn more.
We manage your educational offerings
Tailored training for all departments: We’ll handle your course catalog management for both internal and external training programs. For example,
- We create and maintain your training selection (“catalog of measures”).
- We incorporate your own learning resources and those of your existing partners.
- We recommend relevant training courses from the SERVIEW portfolio.
- We're expanding your learning offerings to include training courses from select partners.
We support and manage your participants
Expert support for you and your employees: We handle all communication related to your training programs. For example,
- We invite all participants and send them a reminder shortly before the training session.
- We will inform all participants about the event location and time, necessary preparations, dress code, etc.
- Through our service hotline, we’ll answer all your participants’ burning questions—from “Where is the seminar room again?” to “Which training session should I attend next?”
We organize your training programs
Efficient, one-stop organization: We know what it takes to make a training program a success. That’s why we support you by, for example,
- Coordinate schedules.
- Book training rooms, hotels, and trainers.
- Draw up a sensible agenda.
- provide modern, allergy-friendly catering.
- Evaluate feedback forms.
- Issue certificates of participation.
- provide you with regular status updates.
- Use your existing system or ours.
We are your single point of contact
No more chaos: We handle all communication with the trainers and partners involved on your behalf. This takes the pressure off your HR department because we
- put together a coaching team that's right for you—one that stands out for both its qualifications and personality.
- Take your existing network of trainers into account.
- Maintain relationships with existing trainers through ongoing contact, audits, and certifications.
- Centralize communication with all stakeholders.
- handle billing for all your suppliers and partners.
We'll take care of your analog infrastructure
Professional services for all your event space needs: With the right venue, we ensure ideal training conditions by, for example,
- Provide training and event spaces on a supraregional basis.
- Manage reservations for your facilities.
- Prepare the seminar rooms for upcoming training sessions.
- Manage and maintain your existing training facilities.
- ensure optimal equipment.
We design your digital infrastructure
A Smooth Transition into the Digital Age: We support you in digitizing your educational offerings. This applies to individual initiatives or your entire educational program, since we, for example,
- Optimize your digital training environment.
- create a customized learning platform (“Learning Management System”) for you.
- Provide ready-made e-learning courses, webinars, online training, and blended learning programs.
- Tailor digital training courses from our current portfolio to your needs.
We develop your training programs and materials
Groundbreaking ideas for maximum learning success: We develop seminars and materials tailored to your needs. For example
- We turn your content into engaging training programs—whether as live virtual training, e-learning, blended learning, or traditional in-person training.
- We'll format your documents and training materials to meet CI standards.
- We create explanatory videos, virtual 3D presentations, and user manuals.
- We plan, design, print, ship, and distribute your documents—worldwide, if desired
Your Watchlist: What would you like to discuss with us?
Successful Continuing Education with SERVIEW
Not only do we know what training rooms should look like, what is required by law, and what is practically essential for learning success—with twenty years of combined experience in organizing and conducting training programs, we are experts in the complex field of continuing education.
With us, you won’t find boring PowerPoint presentations that leave your employees just as clueless as before. That’s because we’re passionate about ensuring that every participant walks away from their training with real knowledge and brings added value to your organization. That’s why we rely on interactive, engaging formats—such as the innovative SERVIEW Workbook Principle®—to deliver exceptional training results. Does it work? Absolutely! Over 150,000 enthusiastic participants whom we’ve trained with our own instructors speak for themselves.
At SERVIEW, you get everything from a single source, which not only leads to new training successes but also significantly reduces the workload on your HR or training department. With seventy full-time employees—including our own graphic design department and a team dedicated to creating digital training formats—we can provide exactly the resources your company lacks. We also professionally manage additional infrastructure: Our in-house learning management system, a TV studio for professional recordings, and our training center with on-site hotel offer a wide range of possibilities. In addition, we maintain a network of partners with all leading training companies to cover every topic that’s important to your organization.
Speaking of what’s important: No matter what we do, quality is our top priority. Close communication with you is a given for us in all of our Managed Training Services. We comprehensively handle feedback, evaluation, and documentation of all measures implemented so that you always have a clear overview. This includes not only meticulous cost control, goal-oriented project management, and continuous improvement processes, but also status reports provided to you in compliance with data protection regulations.
