Data Protection / Privacy Policy / Social Media
Our Social Media Accounts
This Privacy Policy applies to the following social media accounts (see the English version at the bottom)
- https://www.facebook.com/SERVIEW
- https://twitter.com/SERVIEW
- https://www.instagram.com/serview_gmbh/
- https://www.xing.com/pages/serview
- https://www.linkedin.com/company/serview
- https://www.youtube.com/@SERVIEW
- https://www.tiktok.com/@serviewgroup
Data Processing by Social Networks
We maintain publicly accessible profiles on social media platforms. You can find a list of the specific social media platforms we use below.
Social networks such as Facebook, Twitter, etc., can generally analyze your user behavior in detail when you visit their website or a website with integrated social media content (e.g., “Like” buttons or advertising banners). Visiting our social media pages triggers numerous data processing operations relevant to data protection. Specifically:
If you are logged into your social media account and visit our social media page, the operator of the social media platform may associate this visit with your user account. However, your personal data may also be collected even if you are not logged in or do not have an account with the respective social media portal. In this case, data is collected, for example, through cookies stored on your device or by recording your IP address.
Using the data collected in this way, social media platform operators can create user profiles that store your preferences and interests. This allows them to display interest-based ads to you both on and off the respective social media platform. If you have an account on the respective social network, interest-based ads may be displayed on all devices on which you are currently logged in or have been logged in.
Please also note that we are unable to track all processing activities on social media platforms. Depending on the provider, additional processing activities may therefore be carried out by the operators of the social media platforms. For details, please refer to the terms of use and privacy policies of the respective social media platforms.
Legal Basis
Our social media accounts are intended to ensure the broadest possible online presence. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. The analytics processes initiated by social networks may be based on different legal grounds, which must be specified by the operators of the social networks (e.g., consent within the meaning of Article 6(1)(a) of the GDPR).
Data Controller and Exercising Your Rights
When you visit one of our social media pages (e.g., Facebook), we are jointly responsible with the operator of the social media platform for the data processing activities triggered by that visit. In general, you can exercise your rights (right of access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint) both with us and with the operator of the respective social media platform (e.g., Facebook).
Please note that, despite our shared responsibility with the social media platform operators, we do not have full control over the data processing activities of these platforms. Our options are largely determined by the corporate policies of the respective provider.
Retention period
The data we collect directly through our social media presence is deleted from our systems as soon as you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal provisions—in particular retention periods—remain unaffected.
We have no control over how long your data is stored by social media platform operators for their own purposes. For more details, please contact the social media platform operators directly (e.g., by reviewing their privacy policies, see below).
Your Rights
You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to object, the right to data portability, and the right to file a complaint with the competent supervisory authority. Furthermore, you may request the correction, blocking, deletion, and, under certain circumstances, the restriction of the processing of your personal data.
Social Networks in Detail
We have a Facebook profile. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter “Meta”). According to Meta, the data collected is also transferred to the United States and other third countries.
We have entered into a joint processing agreement (Controller Addendum) with Meta. This agreement specifies which data processing operations we and Meta are responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.
You can adjust your ad settings yourself in your user account. To do so, click the following link and log in:https://www.facebook.com/settings?tab=ads.
Data transfers to the United States are based on the European Commission's Standard Contractual Clauses. For details, see here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
For more details, please refer to Facebook's Privacy Policy: https://www.facebook.com/about/privacy/.
We use the microblogging service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
You can adjust your Twitter privacy settings yourself in your user account. To do so, click the following link and log in:https://twitter.com/personalization.
Data transfers to the United States are based on the European Commission's Standard Contractual Clauses. For details, see here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.
For details, please refer to Twitter's Privacy Policy: https://twitter.com/de/privacy.
We have an Instagram profile. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, see here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875, and https://de-de.facebook.com/help/566994660333381.
For details on how Instagram handles your personal data, please refer to Instagram's Privacy Policy: https://help.instagram.com/519522125107875.
We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. For details on how they handle your personal data, please refer to XING’s Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung.
We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you would like to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transfers to the United States are based on the European Commission's Standard Contractual Clauses. For more details, please visit: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
For details on how LinkedIn handles your personal data, please refer to LinkedIn's Privacy Policy: https://www.linkedin.com/legal/privacy-policy.
YouTube
We have a profile on YouTube. The service provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on how they handle your personal data, please refer to YouTube’s Privacy Policy: https://policies.google.com/privacy?hl=de.
TikTok
We have a profile on TikTok. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. For details on how they handle your personal data, please refer to TikTok’s Privacy Policy: https://www.tiktok.com/legal/privacy-policy?lang=de.
Data transfers to non-secure third countries are based on the European Commission’s standard contractual clauses. For details, see here: https://www.tiktok.com/legal/privacy-policy?lang=de.
English Version
Our social media presence
This privacy policy applies to the following social media accounts
- https://www.facebook.com/SERVIEW
- https://twitter.com/SERVIEW
- https://www.instagram.com/serview_gmbh/
- https://www.xing.com/pages/serview
- https://www.linkedin.com/company/serview
- https://www.youtube.com/@SERVIEW
- https://www.tiktok.com/@serviewgroup
Data Processing Through Social Networks
We maintain publicly available profiles on social media platforms. The specific social media platforms we use are listed below.
Social networks such as Facebook, Twitter, etc., can generally analyze your user behavior in detail if you visit their website or a website that includes social media content (e.g., "Like" buttons or banner ads). When you visit our social media pages, numerous data protection-related processing operations are triggered. Specifically:
If you are logged into your social media account and visit our social media page, the operator of the social media platform can associate this visit with your user account. Under certain circumstances, your personal data may also be collected even if you are not logged in or do not have an account with the respective social media platform. In this case, this data is collected, for example, through cookies stored on your device or by recording your IP address.
Using the data collected in this way, the operators of social media platforms can create user profiles that store users’ preferences and interests. This allows you to see interest-based ads both on and off your social media accounts. If you have an account with the social network, interest-based ads can be displayed on any device you are logged in to or have logged in to.
Please also note that we cannot track all processing operations on social media platforms. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media platforms. Details can be found in the terms of use and privacy policy of the respective social media platforms.
Legal Basis
Our social media presence should ensure the widest possible reach on the Internet. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. The analytics processes initiated by the social networks may be based on different legal grounds to be specified by the operators of the social networks (e.g., consent within the meaning of Article 6(1)(a) of the GDPR).
Responsibility and the Exercise of Rights
If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing activities that take place during your visit. In principle, you can exercise your rights (right to information, correction, deletion, restriction of processing, data portability, and the right to file a complaint) with us as well as with the operator of the respective social media platform (e.g., Facebook).
Please note that, although we share responsibility with the social media platform operators, we do not have full control over the data processing activities of those platforms. Our options are determined by the company policy of the respective provider.
Storage time
The data collected directly from us through our social media presence will be deleted from our systems as soon as you ask us to delete it, you revoke your consent to its storage, or the purpose for which the data is stored no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory provisions—in particular, retention periods—remain unaffected.
We have no control over how long your data is retained by social media platform operators for their own purposes. For more information, please contact the social media platform operators directly (e.g., see their privacy policies below).
Your rights
You have the right to receive information about the source, recipient, and purpose of your stored personal data at any time and free of charge. You also have the right to object, the right to data portability, and the right to file a complaint with the relevant regulatory authority. Furthermore, you may request the correction, blocking, deletion, and, under certain circumstances, the restriction of the processing of your personal data.
Personal social networks
We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter “Meta”). According to Meta’s statement, the collected data will also be transferred to the United States and to other third countries.
We have signed an agreement with Meta regarding shared responsibility for data processing (Controller Addendum). This agreement specifies which data processing operations we or Meta are responsible for when you visit our Facebook Fan Page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.
You can customize your advertising settings on your own in your user account. Click the following link and log in:https://www.facebook.com/settings?tab=ads.
Data transmission to the U.S. is based on the European Commission's Standard Contractual Clauses (SCC). Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
Details can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.
We use the short message service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
You can customize your Twitter privacy settings in your user account. Click on the following link and log in:https://twitter.com/personalization.
Data transmission to the U.S. is based on the European Commission's Standard Contractual Clauses (SCC). Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.
For more information, see the Twitter Privacy Policy: https://twitter.com/privacy.
We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Data transmission to the U.S. is based on the European Commission's Standard Contractual Clauses (SCC). Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875, and https://de-de.facebook.com/help/566994660333381.
For details on how they handle your personal information, see the Instagram Privacy Policy: https://help.instagram.com/519522125107875.
We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Details on how they handle your personal data can be found in the XING Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung.
We have a LinkedIn profile. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you want to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transfers to the U.S. are based on the European Commission's Standard Contractual Clauses (SCC). Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
For details on how they handle your personal information, please refer to LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.
YouTube
We have a channel on YouTube. The service provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in the YouTube Privacy Policy: https://policies.google.com/privacy?hl=en.
TikTok
We have a profile on TikTok. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. Details on how they handle your personal data can be found in the TikTok Privacy Policy: https://www.tiktok.com/legal/privacy-policy?lang=en.
Data transfers to third countries are based on the European Commission’s Standard Contractual Clauses (SCC). Details can be found here: https://www.tiktok.com/legal/privacy-policy?lang=en.
