Thursday, September 3, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: How Is GenAI Changing Quality Assurance?

Artificial intelligence promises faster testing, broader coverage, and new workflows—but which of these are already working in practice today?

Join Erika Goericke, CEO of iSQI, and testing expert Richard Seidl in a discussion about the opportunities, limitations, and practical experiences related to testing with GenAI.

Your questions are our focus—we prioritize open discussion over a lecture.

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Thursday, September 3, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: How Is GenAI Changing Quality Assurance?

Artificial intelligence promises faster testing, broader coverage, and new workflows—but which of these are already working in practice today?

Join Erika Goericke, CEO of iSQI, and testing expert Richard Seidl in a discussion about the opportunities, limitations, and practical experiences related to testing with GenAI.

Your questions are our focus—we prioritize open discussion over a lecture.

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Tuesday, September 8, 2026, 4:30 p.m. – 8:00 p.m.
SERVIEW "Special One" with Bertram Engel at SERVIEW ECH

Rock history up close: Bertram Engel, one of Germany’s best drummers, has been playing alongside Udo Lindenberg and Peter Maffay for nearly 50 years. At the SERVIEW One Special, you can look forward to an exclusive reading performance featuring personal stories, exciting behind-the-scenes insights, and musical moments at the piano. Afterward, Bertram will answer your questions, sign autographs, and take time for one-on-one conversations. An intimate evening full of music, humor, and genuine connections. Food and drinks are included, and seating is intentionally limited—secure your spot now!

Thursday, September 10, 2026, 9:00 a.m. – 1:00 p.m.
Kressekonferenz: SERVIEW TOOL MEETUP

In this session, we’ll provide exclusive insights into the concept, format, and background of SERVIEW’s Tool Meetup. Learn how the “heavyweights” are selected, evaluated, and pitted against each other live—and ask your questions about the content, added value, and participation.

Open, transparent, and through direct communication.

Guests: Lucas Wollenhaupt, Marco Bichel, Sabine Beetz

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Thursday, September 10, 2026, 9:00 a.m. – 1:00 p.m.
Kressekonferenz: SERVIEW TOOL MEETUP

In this session, we’ll provide exclusive insights into the concept, format, and background of SERVIEW’s Tool Meetup. Learn how the “heavyweights” are selected, evaluated, and pitted against each other live—and ask your questions about the content, added value, and participation.

Open, transparent, and through direct communication.

Guests: Lucas Wollenhaupt, Marco Bichel, Sabine Beetz

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Tuesday, September 15, 2026, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.

Thursday, September 24, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: PRINCE2 – Insights & Perspectives

Two years of PRINCE2 7, one year of PRINCE2 Agile (Version 2)—time for an honest assessment. Together with selected experts, we reflect on what has proven effective in practice, where new ways of thinking have emerged, and which questions continue to occupy our minds.

Guests: Petros Apergis (PeopleCert), Ian Clarkson (PeopleCert)

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Note: English Cress Conference

Thursday, September 24, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: PRINCE2 – Insights & Perspectives

Two years of PRINCE2 7, one year of PRINCE2 Agile (Version 2)—time for an honest assessment. Together with selected experts, we reflect on what has proven effective in practice, where new ways of thinking have emerged, and which questions continue to occupy our minds.

Guests: Petros Apergis (PeopleCert), Ian Clarkson (PeopleCert)

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Note: English Cress Conference

Tuesday, October 13, 2026, 4:30 p.m. – 8:00 p.m.
SERVIEW "One2gether" in Bad Homburg

The SERVIEW "One2gether" event begins at 4:30 p.m. with arrival and networking. At 5:00 p.m., there will be a brief SERVIEW One update, followed by the Community Spotlight starting at 5:15 p.m. After a networking break at 6:00 p.m., the roundtable discussions and shared exchange of experiences will begin at 6:15 p.m. The event will conclude at 7:00 p.m. with One2gether networking and a group dinner.

Thursday, October 15, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: Six Months of ITIL 5: Experiences and Questions

ITIL® 5 has been in use for six months. It’s time for an initial assessment.

What's working well? Where are the challenges? And what impact is the new version having in practice?

At our press conference, we will present the key findings—in a concise and transparent manner.

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Thursday, October 15, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: Six Months of ITIL 5: Experiences and Questions

ITIL® 5 has been in use for six months. It’s time for an initial assessment.

What's working well? Where are the challenges? And what impact is the new version having in practice?

At our press conference, we will present the key findings—in a concise and transparent manner.

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Tuesday, October 20, 2026, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.

Tuesday, November 3, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: SERVIEW Circle - The Source of Clarity

The market for ITSM and ESM technologies is becoming increasingly complex—it’s getting harder to navigate, and marketing claims are getting louder. We’re creating an independent framework that brings transparency to the tools market.

Guest: Torsten Schneider

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Tuesday, November 3, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: SERVIEW Circle - The Source of Clarity

The market for ITSM and ESM technologies is becoming increasingly complex—it’s getting harder to navigate, and marketing claims are getting louder. We’re creating an independent framework that brings transparency to the tools market.

Guest: Torsten Schneider

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Wednesday, November 4, 2026, 5:30–8:30 p.m.
SERVIEW "One the Road" in Bad Homburg

Experience personal exchanges, valuable connections, and inspiring insights into the world of service management—all in the unique atmosphere of Bad Homburg. Together with the SERVIEW One Community, you can look forward to engaging conversations, new perspectives, and practical ideas.

Monday, November 9, 2026, 5:30 p.m. – 8:30 p.m.
SERVIEW "One the Road" in Leipzig

Experience personal exchanges, valuable connections, and inspiring insights into the world of service management—all within the unique atmosphere of the city of Leipzig. Together with the SERVIEW One Community, you can look forward to exciting discussions, new perspectives, and practical ideas.

Wednesday, November 11, 2026, 5:30 p.m. – 8:30 p.m.
SERVIEW "One the Road" in Hamburg

Experience personal interaction, valuable connections, and inspiring insights into the world of service management—all within the unique atmosphere of the city of Hamburg. Together with the SERVIEW One Community, you can look forward to engaging conversations, new perspectives, and practical ideas.

Monday, November 16, 2026, 5:30–8:30 p.m.
SERVIEW "One the Road" in Munich

Experience personal interaction, valuable connections, and inspiring insights into the world of service management—all within the unique atmosphere of Munich. Together with the SERVIEW One Community, you can look forward to engaging conversations, new perspectives, and practical ideas.

Wed., November 18, 2026 – Fri., November 20, 2026
HUCAISM® Professional: Exclusive Pilot Training for One

As a SERVIEW One member, you have the exclusive opportunity to participate in the first HUCAISM® Professional training course—offered as a pilot program—at no cost. Get an early introduction to the new framework, deepen your understanding of the core principles of Human-Centered AI Service Management, and gain practical insights into the responsible use of AI in service management. Your feedback will be directly incorporated into the further development of the training program. Secure your spot and become part of the first group to experience HUCAISM® Professional in practice.

Thursday, December 3, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: How Do Standards Create True Security?

Amid increasing regulation, the use of AI, and rising cyber risks, trust is becoming a critical factor for success. But what concrete benefits do certifications such as ISO/IEC 27001 and ISO/IEC 42001 actually provide?

Guest: Erita Rexhepi (PECB)

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Thursday, December 3, 2026, 9:00 a.m. – 1:00 p.m.
Kresse Conference: How Do Standards Create True Security?

Amid increasing regulation, the use of AI, and rising cyber risks, trust is becoming a critical factor for success. But what concrete benefits do certifications such as ISO/IEC 27001 and ISO/IEC 42001 actually provide?

Guest: Erita Rexhepi (PECB)

Location: SERVIEW Education Center & Hotel in Bad Homburg

Agenda: 9:00 a.m. – 10:30 a.m. | Business Breakfast

10:30 a.m. | Briefing

11:00 a.m. – 12:00 p.m. | The Kresse Conference Live

12:00 p.m. – 1:00 p.m. | Lunch & Networking

Tuesday, December 8, 2026, 4:30 p.m. – 8:00 p.m.
SERVIEW "One2gether" in Bad Homburg

The SERVIEW "One2gether" event begins at 4:30 p.m. with arrival and networking. At 5:00 p.m., there will be a brief SERVIEW One update, followed by the Community Spotlight starting at 5:15 p.m. After a networking break at 6:00 p.m., the roundtable discussions and shared exchange of experiences will begin at 6:15 p.m. The event will conclude at 7:00 p.m. with One2gether networking and a group dinner.

Tuesday, December 15, 2026, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.

Tuesday, January 12, 2027, 4:30 p.m. – 8:00 p.m.
SERVIEW "One2gether" in Bad Homburg

The SERVIEW "One2gether" event begins at 4:30 p.m. with arrival and networking. At 5:00 p.m., there will be a brief SERVIEW One update, followed by the Community Spotlight starting at 5:15 p.m. After a networking break at 6:00 p.m., the roundtable discussions and shared exchange of experiences will begin at 6:15 p.m. The event will conclude at 7:00 p.m. with One2gether networking and a group dinner.

Tuesday, January 19, 2027, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.

Tuesday, February 9, 2027, 4:30 p.m. – 8:00 p.m.
SERVIEW "One2gether" in Bad Homburg

The SERVIEW "One2gether" event begins at 4:30 p.m. with arrival and networking. At 5:00 p.m., there will be a brief SERVIEW One update, followed by the Community Spotlight starting at 5:15 p.m. After a networking break at 6:00 p.m., the roundtable discussions and shared exchange of experiences will begin at 6:15 p.m. The event will conclude at 7:00 p.m. with One2gether networking and a group dinner.

Tuesday, February 16, 2027, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.

Tuesday, March 9, 2027, 4:30 p.m. – 8:00 p.m.
SERVIEW "One2gether" in Bad Homburg

The SERVIEW "One2gether" event begins at 4:30 p.m. with arrival and networking. At 5:00 p.m., there will be a brief SERVIEW One update, followed by the Community Spotlight starting at 5:15 p.m. After a networking break at 6:00 p.m., the roundtable discussions and shared exchange of experiences will begin at 6:15 p.m. The event will conclude at 7:00 p.m. with One2gether networking and a group dinner.

Tuesday, March 16, 2027, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.

Tuesday, April 13, 2027, 4:30 p.m. – 8:00 p.m.
SERVIEW "One2gether" in Bad Homburg

The SERVIEW "One2gether" event begins at 4:30 p.m. with arrival and networking. At 5:00 p.m., there will be a brief SERVIEW One update, followed by the Community Spotlight starting at 5:15 p.m. After a networking break at 6:00 p.m., the roundtable discussions and shared exchange of experiences will begin at 6:15 p.m. The event will conclude at 7:00 p.m. with One2gether networking and a group dinner.

Tuesday, April 20, 2027, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.

Tuesday, May 11, 2027, 4:30 p.m. – 8:00 p.m.
SERVIEW “One2gether” in Bad Homburg

The SERVIEW "One2gether" event begins at 4:30 p.m. with arrival and networking. At 5:00 p.m., there will be a brief SERVIEW One update, followed by the Community Spotlight starting at 5:15 p.m. After a networking break at 6:00 p.m., the roundtable discussions and shared exchange of experiences will begin at 6:15 p.m. The event will conclude at 7:00 p.m. with One2gether networking and a group dinner.

Tuesday, May 18, 2027, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.

Tuesday, June 8, 2027, 4:30 p.m. – 8:00 p.m.
SERVIEW "On the Road" at SERVIEW27

SERVIEW "On the Road" at SERVIEW27

Personal interaction, new connections, and practical insights into service management—right here in Seeheim-Jugenheim.

Tuesday, June 15, 2027, 4:00 p.m. – 6:00 p.m.
SERVIEW "One2gether" Live Online

The online version of SERVIEW "One2gether" begins at 4:00 p.m. with the first networking opportunities. This will be followed at 4:15 p.m. by a brief SERVIEW One update with the latest news from the community. Next, starting at 4:30 p.m., the Community Spotlight will take center stage, before the event concludes at 5:15 p.m. with a group discussion and an exchange of experiences.