AI Foundation Training
- Duration: Two days of basic training with a strong emphasis on hands-on practice.
- Official: Globally Recognized Certification Exam Offered as an Option
- Contents: Fundamentals of AI, technologies, and applications.
- Format: Available as in-person training or live online.
Interactive: Practical exercises and demonstrations.

In-person training
You would like to gain in-depth knowledge through a traditional in-person training course based on our Workbook Principle® in order to further expand your qualifications.
ab 1.025,00 EUR
per person, plus applicable sales tax
+ Learner Package
219,00 EUR
per person, plus applicable sales tax
Contents of the Learner Package
- SERVIEW Training Materials (printed)
- Exam (Selectable during the booking process)
- Tue., September 8, 2026
Central European Time
Vienna: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
219,00 EUR
- Tue., September 29, 2026
Central European Time
Zurich: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
219,00 EUR
- Fri., October 9, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
219,00 EUR
- Tue., Oct. 20, 2026
Central European Time
Munich: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
219,00 EUR
- Thu., Oct. 29, 2026
Central European Time
Zurich: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
219,00 EUR
- Fri., November 6, 2026
Central European Time
Vienna: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
219,00 EUR
- Tue., November 10, 2026
Central European Time
Berlin: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
219,00 EUR
- Tue., November 17, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
219,00 EUR
- Thu., December 3, 2026
Central European Time
Vienna: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
219,00 EUR
- Tue., December 8, 2026
Central European Time
Hamburg: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
219,00 EUR
Live Online Training
Would you like to effectively prepare for your certification through a modern live online training course that uses our Workbook Principle®? Please note that our live online training sessions can be conducted in a hybrid format. This means that, as a live online participant, you may be attending the same training session alongside in-person participants. This combination enables an even more diverse learning experience and facilitates interaction between different groups of participants. Would you like to learn more about what makes our hybrid training sessions unique? You can find more information here.
from 1.025,00 EUR
per person, plus applicable sales tax
+ Learner Package
219,00 EUR
per person, plus applicable sales tax
Contents of the Learner Package
- SERVIEW Training Materials (digital)
- Exam (Selectable during the booking process)
- Tue., September 15, 2026
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Fri., October 9, 2026
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Tue., November 17, 2026
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Fri., December 18, 2026
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Tue., December 22, 2026
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Tue., February 16, 2027
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Tue., April 6, 2027
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Tue., June 1, 2027
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Fri., July 30, 2027
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
- Fri., October 8, 2027
Central European Time
Live Online
plus the Learner Package:
219,00 EUR
Live Online Methodology
Effective online learning—whether from home or at the office, SERVIEW Live Online Training brings all the energy of an in-person training session to any location of your choice.
To participate, all you need is a workspace with a stable internet connection, a headset, and a webcam. We'll email you all the important materials—such as the SERVIEW Workbook and other helpful resources—before the training begins.
During the live online training, you can ask questions directly, discuss topics with other participants, and draw inspiration from your instructor. Through direct interaction, you’ll learn all the ISTQB training content and develop a comprehensive understanding of software testing and test management. The unique SERVIEW Workbook Principle® is also incorporated into this dynamic live training course.
You can find an overview of the technical requirements for live online training sessions here.
Learning Objective
Upon completion of the “AI Foundation” training course, you will have a solid understanding of the fundamentals of artificial intelligence (AI) and its potential for your company. You will learn about the most important technologies, areas of application, and legal frameworks, and will be able to develop AI-driven strategies to increase efficiency and revenue.
In addition, you’ll be able to use prompts effectively, integrate AI assistance systems into existing processes, and create a customized AI roadmap for your organization. Through hands-on exercises and interactive demos, you’ll gain the knowledge and skills you need to successfully implement AI in your company and actively shape the transformation.
Agenda for the KI Foundation Training Session
The AI Foundation Training begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) during the AI Foundation Training.
Welcome and Introduction
- Presentation of the Agenda and Goals
- The Importance of AI in the Economy
- Interactive Exercise: Participants' Expectations and Specific Questions
Introduction to Artificial Intelligence
- Definitions, Terms, and Technologies (e.g., machine learning, deep learning)
- Applications: Chatbots, process optimization, generative AI
- Demo: Practical Applications of AI Tools Like ChatGPT
AI and the Legal Framework
- Legal Requirements (GDPR, Liability)
- Ethical Considerations and Data Privacy Risks
- Exercise: Dealing with Legal Challenges
Practical Application: Increasing Revenue and Efficiency Through AI
- Customer Data Analysis, Dynamic Pricing, and Other Examples
- Demo: Customer Analysis Using AI Tools
- Exercise: Developing AI Strategies
Introduction to Prompts
- The Importance of Prompts and Best Practices for Effective Prompts
- Demo: Good vs. Bad Prompts
- Exercise: Creating and Improving Prompts
Interactive Simulations with Prompts
- Application in Realistic Scenarios
- Development and Refinement of Problem Statements
Increased Efficiency Through Assistance Systems
- Automation of Tasks (Logs, Reports)
- Demo: Automated Log Generation
- Exercise: Creating Reports Using AI
Integration of Driver Assistance Systems
- Strategies for Integration into Existing Processes
- Discussion: Opportunities for Efficiency in the Company
Roadmap Development and Change Management
- Development of a Company-Specific AI Roadmap
- Project Objectives and Prioritization
- Change Management: Integration and Communication
Integration and Practical Applications
- Reflection on the Roadmap Results
- Practical Steps for Implementation
Conclusion, Reflection, and Farewell
- Training Summary
- Feedback Session and Open Questions
- Presentation of Certificates
After completing the “AI Foundation” training course, you will be able to:
- Understand the fundamentals of artificial intelligence: You’ll master the key terms, technologies, and areas of application of AI and be able to assess its potential for your business.
- Effective Use of AI Technologies: You know how to effectively use AI tools such as ChatGPT to optimize processes, reduce costs, and tap into revenue potential.
- Using Prompts Strategically: You can develop and optimize prompts to get precise results and maximize efficiency from AI-powered systems.
- Consider legal and ethical aspects: You are familiar with the relevant legal framework and can address data protection and liability issues within your organization.
- Integrating AI into existing processes: You’ll develop strategies to successfully integrate AI assistants and automation solutions into your workflows.
- Creating a company-specific AI roadmap: You set specific goals, prioritize projects, and actively shape the change process—from planning to implementation.
This training will enable you to use artificial intelligence as a strategic tool and position your company to be future-proof and competitive.
The “AI Foundation” training course is intended for:
- Specialists and managers who want to gain a basic understanding of artificial intelligence in order to make informed decisions for their company.
- Project managers and team leaders who want to integrate AI technologies into their workflows and prepare their teams for change.
- Decision-makers and strategy leaders who recognize the potential of AI to increase revenue and efficiency and want to implement it within their organizations.
- Employees from IT, marketing, sales, and operations who work directly or indirectly with AI-powered solutions and would like to learn about their potential applications.
- Innovation managers and change agents who drive the use of AI technologies and actively support their implementation.
This training is ideal for anyone who wants to understand the basics of AI, learn about practical applications, and strategically implement artificial intelligence in their company.
Requirements
No special prior knowledge is required to participate in the AI Foundation—curiosity and an open mind are all you need. To actively participate, all you need is a laptop or tablet with internet access. During the training, you’ll gain hands-on experience with various AI applications and put what you’ve learned into practice right away.
Exam Details
| Duration | 60 minutes You will take the exam online after the training session |
| Format | 40 multiple-choice questions |
| More Information | To pass the exam, you must score 65% of the points. No reference materials are permitted. |
| Exam Languages | German and English |
| Testing Institute | iSQi Licensed Certification Body |
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