ITIL 5 Strategic Leader "Strategy"
Training and Certification
ITIL® Version 5 Strategic Leader – Strategy Training shows how digital strategies are developed, managed, and effectively implemented in organizations. The focus is on understanding strategy not merely as a vision, but as a concrete framework for action that guides decisions, investments, priorities, and sustainable value creation.
This training is particularly well-suited for CIOs, IT and digital leaders, executives, division heads, and specialists and managers responsible for strategy, governance, portfolio, or investment decisions. You will learn how to use ITIL Version 5 as a strategic management tool and prepare specifically for the official PeopleCert exam.
- First PeopleCert Platinum Partner in the DACH Region
- Over 200,000 training participants
- The most top ratings from all providers
- Guaranteed appointments—no cancellations
- Conducted only by our own trainers
- Free cancellation up to 1 hour before the start (Flex Option)
In-person training
You would like to prepare specifically for your certification through a traditional in-person training course based on our Workbook Principle®.
from 1.725,00 EUR
per person, plus applicable sales tax
+ Learner Package
529,00 EUR
per person, plus applicable sales tax
Contents of the Learner Package
- SERVIEW Training Materials (printed)
- Exam
- Official PeopleCert Companion Book (digital)
- Official PeopleCert Training Materials (digital)
- Wed., October 7, 2026
Berlin: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
529,00 EUR
- Wed., October 7, 2026
Hamburg: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
529,00 EUR
- Wed., Oct. 21, 2026
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
529,00 EUR
- Wed., November 11, 2026
Munich: We will announce the exact address about 14 days before the training session.
plus the Learner Package:
529,00 EUR
- Fri., February 19, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
529,00 EUR
- Wed., April 14, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
529,00 EUR
- Wed., June 2, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
529,00 EUR
- Wed., Aug. 25, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
529,00 EUR
- Fri., October 1, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
529,00 EUR
- Fri., December 3, 2027
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23,
, 61352 Bad Homburg
plus the Learner Package:
529,00 EUR
Agenda
The training begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) during the ITIL Version 5 “Strategy” training.
In-person training
You would like to prepare specifically for your certification through a traditional in-person training course based on our Workbook Principle®.
Live Online Training
Would you like to effectively prepare for your certification through a modern live online training course that uses our Workbook Principle®? Please note that our live online training sessions can be conducted in a hybrid format. This means that, as a live online participant, you may be attending the same training session alongside in-person participants. This combination enables an even more diverse learning experience and facilitates interaction between different groups of participants. Would you like to learn more about what makes our hybrid training sessions unique? You can find more information here.
from 1.725,00 EUR
per person, plus applicable sales tax
+ Learner Package
529,00 EUR
per person, plus applicable sales tax
Contents of the Learner Package
- SERVIEW Training Materials (digital)
- Exam (Online)
- Official PeopleCert Companion Book (digital)
- Official PeopleCert Training Materials (digital)
- Wed., September 9, 2026
Live Online
plus the Learner Package:
529,00 EUR
- Wed., September 30, 2026
Live Online
plus the Learner Package:
529,00 EUR
- Wed., Oct. 21, 2026
Live Online
plus the Learner Package:
529,00 EUR
- Fri., February 19, 2027
Live Online
plus the Learner Package:
529,00 EUR
- Wed., April 14, 2027
Live Online
plus the Learner Package:
529,00 EUR
- Wed., June 2, 2027
Live Online
plus the Learner Package:
529,00 EUR
- Wed., Aug. 25, 2027
Live Online
plus the Learner Package:
529,00 EUR
- Fri., October 1, 2027
Live Online
plus the Learner Package:
529,00 EUR
- Fri., December 3, 2027
Live Online
plus the Learner Package:
529,00 EUR
Live Online Methodology
With SERVIEW’s live online training, you can participate from anywhere and enjoy all the benefits of in-person training. All you need is a workspace with a stable internet connection, a headset, and a webcam. You’ll receive all relevant training materials well in advance of the training start date.
In this live online training session, an experienced SERVIEW trainer will guide you through all the content of the ITIL Version 5 Strategy course from the Strategic Leader series. Through our interactive learning platform, you can ask questions, discuss topics, and share experiences in real time—just as if you were in a seminar room together with the trainer and other participants. This allows you to learn in a practical, structured way, on an equal footing with others.
You can find an overview of the technical requirements for live online training sessions here.
Agenda
The training begins at 9:00 a.m. and ends at 5:00 p.m. There are plenty of breaks (coffee breaks, lunch break) during the ITIL Version 5 “Strategy” training.
E-Learning
You would like to use the official learning platform to prepare for your upcoming certification at your own pace.
1.095,00 EUR
per person, plus applicable sales tax
Includes Learner Package
- Exam (Online)
- Official PeopleCert Companion Book (digital)
- Official PeopleCert Training Materials (digital)
E-Learning Methodology
The official ITIL Version 5 Strategy e-learning course from the rights holder, PeopleCert, offers maximum flexibility. You can start, pause, or resume the training at any time—regardless of time or location—and on the device of your choice.
The online learning modules combine multimedia content, interactive quizzes, and hands-on activities to make strategic learning effective and engaging. Structured knowledge assessments and checklists help you reflect on and deepen your strategic understanding in a targeted way. The official e-learning program is delivered through the Canvas Learning Management System and provides a modern, flexible learning experience.
Agenda
You will receive 365 days of access to PeopleCert's official learning platform. During this time, you can complete the training according to your own schedule.
Your Benefits
- 8–10 hours of content
- Bite-sized learning modules
- Interactive & Engaging Content
- Self-Directed Learning
- Learn at your own pace
- In-Depth Case Studies
- Real-Time Progress Tracking
- Structured Learning Checklist
- Embedded ITIL Glossary
What will I learn in the ITIL Version 5 Strategy (Strategic Leader) course?
In the ITIL Version 5 Strategy Training course from the Strategic Leader series, you will learn how to develop, manage, and effectively implement digital strategies within organizations. The focus is on understanding strategy not as a theoretical vision, but as a concrete framework for action that guides decisions, investments, and priorities.
You will develop a solid understanding of how digital products and services contribute to achieving strategic business goals and how ITIL Version 5 helps to align strategy, governance, and operational implementation. In the process, you will learn how to consciously shape and secure value creation over the long term.
A key component of the training is aligning strategy with value, risk, and benefits. You will learn how to evaluate strategic options, prepare investment decisions, and translate vision statements into actionable initiatives. ITIL Version 5 demonstrates how organizations strategically balance stability and adaptability.
In addition, the training explains how governance is used as a strategic management tool. You will learn how to establish clear decision-making structures, responsibilities, and guidelines in order to effectively manage strategic initiatives and embed them for the long term.
Upon completion of the training, you will be able to apply ITIL Version 5 Strategy in a targeted manner to develop, implement, and continuously refine digital strategies—aligned with your organization’s goals, values, and operating environment.
Target Audience for the ITIL Version 5 "Strategy" Training Course
The ITIL Version 5 Strategy Training is designed for executives and decision-makers who are responsible for strategic direction, governance, and long-term value creation. It is particularly aimed at individuals who develop digital strategies or are responsible for their implementation.
The target audience includes CIOs, IT and digital leaders, executives, division and department heads, as well as individuals responsible for strategy, governance, portfolio, or investment decisions. Executives who lead transformations and drive the strategic development of organizations will also benefit from this training.
In addition, this training is suitable for anyone who wants to apply ITIL Version 5 at a strategic level to provide direction, support decision-making, and create a lasting impact in complex organizations.
Requirements
A prerequisite for this ITIL Practice Manager training is successful completion of the ITIL 4 or Version 5 Foundation course.
Exam Details (Tentative)
| Duration | 90 minutes |
| Format | 40 multiple-choice questions, each with 4 possible answers |
| More Information | To pass the exam, you must score 28 points (70%). The maximum score is 40 (100%). The exam is administered in an open-book format. The original ITIL book is permitted as a reference during the exam. |
| Exam Languages | English |
| Testing Institute | PeopleCert |
| Exam Administration | Youcan takethe online exam via a web browser (Web-Based Exam Driver) at a time of your choosing after the training. We will provide you with a voucher that is valid for 12 months. You can find all the details about the online exam here:https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
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