Reviews for the SERVIEW ITIL Course® 4 Managing Professional Compact (CDS & DPI)

Real Customer Reviews and Experiences with ITIL Training® Managing Professional Kompakt (CDS & DPI) by SERVIEW. Reviews on the quality of instruction, the relevance of the content, the instructor, and the workshop facilities.


Here is an overview of customer reviews for all ITIL 4 training courses offered by SERVIEW

4.9 von 5 Sternen7 Trainingsbewertungen

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Rated 4.8571428571429/5 based on 7 customer reviews


Detailed and flexible

August 25, 2022 |

Uwe structured the training in a professional and detailed manner, emphasizing the key points, while remaining flexible and attentive to the participants' needs. This wasn't my first service training session, and it certainly won't be my last. Thank you very much.


Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training

Rated 4.8571428571429/5 based on 7 customer reviews


Excellent

November 26, 2021 |

Top-notch coaches and organization. I'd do it again in a heartbeat.


Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training

Rated 4.8571428571429/5 based on 7 customer reviews


Great workout!

September 19, 2021 |

Thank you so much for a great training session! It exceeded my expectations! Keep up the good work!


Training: ITIL 4 (MP) Compact (CDS & DPI) E-Learning
Instructor: Radu Gheorghiu

Rated 4.8571428571429/5 based on 7 customer reviews


ITIL 4 Managing Professional Compact (CDS & DPI)

September 6, 2020 |

Five entertaining, extremely informative, and therefore intensive days. Top-notch trainers. Be sure to keep the English training materials. Suggestions for improvement: - Make the training materials (workbook and practice exercises) available to participants 4 weeks IN ADVANCE - Color-coded practice exercises—especially important in the SVS model for readability - Alternatively, make the color PDF versions of the workbook and practice exercises available 4 weeks in advance so that participants can choose to print them in color beforehand - Require at least 2 participants even for guaranteed sessions, as discussion during the development of the charts in the workbook and the sample exam questions is a key component of the training - Go over exam questions during the course as part of preparation - Workbook -- Include references in the workbook to the sections of the original ITIL book / Practitioner Guidance -- Workbook Glossary of Terms: alphabetical, possibly with page references -- Workbook: Make the “How to Use this Workbook” section generally applicable and place it immediately after “About SERVIEW” -- Workbook: In “How to Use this Workbook,” “Sample Questions” can be removed, as it is no longer used -- Workbook: Place “Provide Feedback” immediately after “How to Use This Workbook” -- Workbook: Move “Keep in Contact” to the back cover instead of a separate page at the end of the workbook -- Workbook: Ensure consistency in titles and the progress bar -- Workbook: Use headings only once (do not repeat them on the even-numbered page) -- Workbook: Consider using an additional level of heading structure instead of headings in all capital letters -- Workbook: Make better use of page space, especially at the top, to avoid page breaks and consequently nearly blank pages - Practices: Add a table of contents and, if necessary, a progress bar


Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training
Instructor: Björn Hinrichs

Rated 4.8571428571429/5 based on 7 customer reviews


Recommendation for Nina Heinz

July 10, 2020 |

Nina conducted the training very well. She shared her knowledge with me in a transparent, clear, and vivid way. I feel very well prepared for the exam thanks to her. She also did a great job managing the schedule (starting on time, sticking to the course duration, and taking breaks). She addressed all my questions and provided valuable tips. Nina is an excellent trainer/instructor whom I would and will recommend to others.


Training: ITIL 4 (MP) Compact (CDS & DPI) Live Online
Instructor: Nina Heinze

Rated 4.8571428571429/5 based on 7 customer reviews


Super Session

April 2, 2020 |

Very pleasant and professional!


Training: ITIL 4 (MP) Compact (CDS & DPI) Live Online

Rated 4.8571428571429/5 based on 7 customer reviews


Excellent training

March 8, 2020 |

Excellent explanation, knowledge transfer, and clear answers to questions. The practical examples used were easy to follow and helpful.!


Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training
Instructor: Marcus Wagner