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Reviews for the SERVIEW ITIL Course® 4 Managing Professional Drive Stakeholder Value (DSV)

Real Customer Reviews and Experiences with ITIL Training® 4 Managing Professional Drive Stakeholder Value (DSV) by SERVIEW. Reviews on the quality of instruction, the relevance of the content, the trainer, and the workshop facilities.


Here is an overview of customer reviews for all ITIL 4 training courses offered by SERVIEW

5.0 von 5 Sternen6 Trainingsbewertungen

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Rated 5/5 based on 6 customer reviews


TOP!

November 6, 2025 |

I really enjoyed the DSV training. It was extremely engaging, informative, and effective. Trainer Radu was always willing to listen to my questions and provided helpful answers every time. I’m certain that, with his energy, charisma, and expertise, he’s an absolute asset to Serview. He certainly was to me. Thank you very much, Radu! The accommodations and meals were exemplary. It was also nice to get to know other members of the Serview team. Everyone placed a high priority on customer service and was extremely courteous and friendly. My special thanks go to Annabel Jäckel and the entire on-site service team. I would recommend training the OOH hotline staff regarding the overnight service. Feel free to use only part of this feedback (anonymous) for your purposes (e.g., omitting the comment regarding the hotline).


Training: ITIL 4 (MP) Drive Stakeholder Value (DSV) In-Person Training
Trainer: Radu Gheorghiu

Rated 5/5 based on 6 customer reviews


All in all, a very well-thought-out and beautiful piece

August 18, 2025 |

Booking: hassle-free; the website is well-organized; communication with the sales team was just right (not too much, not too little) Arrival: went smoothly, even late on Sunday evening. Key pickup with security was hassle-free and secure (ID check) Accommodations: The room is quite simple but perfectly adequate and clean (an additional outlet at the desk for using a laptop might be handy) Catering: Very good selection of snacks and drinks. Main meals were excellent for the setting—tasty and filling Seminar: The study group was great and had fantastic chemistry. That was also thanks to Radu’s approach. Feedback was always welcome, and questions were addressed. That’s what makes learning fun! The only real point of criticism is the course materials: The digital slides are in color—in some cases too colorful for my personal taste—especially since the meaning of the colors isn’t always clear. The printed materials are in grayscale. This often slows things down and causes confusion. On top of that, some of the illustrations seem quite cluttered, and there are differences between the digital and printed versions. This is likely due to different formats, but it doesn’t really help with readability. If this could be improved, that would be ideal. The text is easy to read, and the wording and formatting are good. Thank you very much for the “end-to-end” experience!


Training: ITIL 4 (MP) Drive Stakeholder Value (DSV) In-Person Training
Trainer: Radu Gheorghiu

Rated 5/5 based on 6 customer reviews


Intense workout, good mix

July 19, 2023 |

The training was challenging but very informative. It did an excellent job of combining theory with practical examples and lighthearted digressions.


Training: ITIL 4 (MP) Drive Stakeholder Value (DSV) In-Person Training
Instructor: Harald Kluge

Rated 5/5 based on 6 customer reviews


A very good workout

April 26, 2023 |

Thanks to the excellent instructor, I personally learned a great deal. The workbook is also—as always—very detailed.


Training: ITIL 4 (MP) Drive Stakeholder Value (DSV) Live Online

Rated 5/5 based on 6 customer reviews


An excellent ITIL trainer

July 20, 2021 |

A good, quick, and lively overview of a dry topic—just one request: don't get too close to the mic while drinking ;-)


Training: ITIL 4 (MP) Drive Stakeholder Value (DSV) Live Online
Trainer: Andrea Kremer

Rated 5/5 based on 6 customer reviews


ITIL 4 DSV Training

August 19, 2020 |

Great training session, with plenty of information and examples to help with understanding; the content was very well organized from both a subject-matter and instructional standpoint, and the trainer delivered it exceptionally well. I would sign up for this again in a heartbeat.


Training: ITIL 4 (MP) Drive Stakeholder Value (DSV) Live Online
Instructor: Nina Heinze