Lively, practical, and anything but dry—highly recommended!

October 2, 2026 | Justin Schwegmann (Pöppelmann GmbH & Co. KG Plastics Plant – Toolmaking)

This was an excellent training session; it was delivered with a lot of energy and never felt monotonous, which made it easy to stay focused even over a long period of time. That was a major plus, especially for a rather dry topic like ITIL. The real-world examples were particularly helpful, as they made the concepts much easier to understand and more tangible. Highly recommended!

Training: ITIL Version 5 Foundation Virtual Classroom
Instructor: Alexander Bremer

I'd love to come back anytime!

September 29, 2026 | Wolfgang (Public Service)

Ralf Kirchner was a very good instructor, and the team was great during the in-person training sessions on September 28 and 29, 2026, at SERVIEW in Bad Homburg.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Ralf Kirchner

Have a good workout

September 29, 2026 | Anton Wirsing

A great training session with delicious food. Arne did a fantastic job!

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

ITIL 5 Foundation

September 25, 2026 | Anonymous

Arne did a great job teaching the ITIL 5 Foundation course; the material—which could be quite dry at times—was presented in a way that was easy to understand, practical, and entertaining. The content was well explained and clearly presented, making even the more complex topics easy to follow. Overall, this is a course I would highly recommend. Thank you very much.

Training: ITIL Version 5 Foundation Virtual Classroom
Instructor: Arne Wollenhaupt

Thanks for the training

September 25, 2026 | Christian Marx (SoftwareOne)

I thought the training was very well structured and presented with good examples. Thank you for that

Training: ITIL Version 5 Foundation Virtual Classroom
Instructor: Arne Wollenhaupt

Valuable practical experience and examples

September 23, 2026 | Anonymous

Ralf Kirchner brings many years of practical experience to the table, which he also incorporates into his training sessions. These practical examples make it easier to understand the material being taught. Ralf addresses questions raised, and he is a pleasure to work with.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Ralf Kirchner

I'd do it again in a heartbeat

September 2, 2026 | Anonymous

Thanks to her high level of expertise and her pleasant manner, Ms. Messinger was able to explain this rather dry material in a way that was easy to understand, while also relating it to our day-to-day work, which made the topic interesting again. Thank you very much for that.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

ITIL5: Highly recommended for Ermin Sambol

August 17, 2026 | Polina Shilikhina (Humboldt Forum Foundation)

I would like to extend my heartfelt thanks to Ermin Sambol for the excellent preparation for the ITIL 5 Foundation exam. Ermin impresses with his high level of professionalism and extensive expertise. At the same time, you can immediately tell that he puts his whole heart into his work and truly wants the participants to understand the material. I particularly appreciated that he explains even complex topics in a very clear and practical way, using many real-world examples. He also answers questions thoroughly and clearly at all times. I also found the well-planned breaks very pleasant. This meant the training wasn’t just hours on end; instead, the breaks were timed just right, allowing us to relax and process what we’d learned in between sessions. If you have the opportunity and the time, I would definitely recommend attending the training in person with Ermin—it’s really worth it! Thanks to his preparation, I felt very well-prepared for the exam, and I can wholeheartedly recommend Ermin as a trainer. Thank you very much for the great training!

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Ermin Sambol

ITIL® Version 5 Foundation Training

July 31, 2026 | Anonymous

Excellent ITIL® Version 5 Foundation Training at SERVIEW! The training was clearly structured, practical, and very well organized. I’d especially like to highlight Kim Messingen—she presented the material in a way that was easy to understand, motivating, and filled with real-world examples. It was clear that she truly mastered the subject matter and enjoyed sharing her knowledge. The workbook and materials were well-organized and provided excellent support for learning. The atmosphere was pleasant, and we could ask questions at any time. Overall, this is a highly recommended training course. Anyone looking to take the ITIL Version 5 Foundation course is in excellent hands at SERVVIEW—and especially with Kim Messingen.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

A very good, interesting, and lively training session

July 28, 2026 | Matteo LORINI (SoftwareONE)

Thank you—it was presented well and energetically. Just make sure to be consistent with the materials (use “operate” instead of “operation,” etc.) and please use the same version online as the materials we received (slide 101)... The rest was great! Thanks again.

Training: ITIL Version 5 Foundation Virtual Classroom
Trainer: Thomas Marenich

ITIL 5 Foundation

July 24, 2026 | Thomas Küppers-Fritsche (10k Consulting)

Thank you so much for the refreshing two-day training session. Despite the “dry subject matter,” there was maximum knowledge transfer in a relaxed and informal atmosphere. I would highly recommend Alex anytime. He conveys the material effortlessly using relatable examples from everyday life, is extremely attentive to the participants, yet always keeps an eye on the time and maintains a professional approach.

Training: ITIL Version 5 Foundation Virtual Classroom
Instructor: Alexander Bremer

Great Training

July 2, 2026 | Anonymous

The training was interactive, featured excellent examples, and was very practical. There was a good exchange of ideas, and the trainer was very knowledgeable and did a great job of conveying the information.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

Top

July 2, 2026 | Chris Liebert (ISC Mobile)

It was very well organized. It was very interactive, which made it easier to learn.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

The coach is awesome

June 24, 2026 | Anonymous

In my 15 years in IT, I’ve taken quite a few training courses (various technical courses, ITIL, Prince2, ISTQB, etc.), but this one was by far the best! Radu is a natural entertainer. Despite the heat, the two days were a lot of fun, got us thinking, and in the end, everyone passed the exam with flying colors. It doesn’t get any better than this! A huge thank you to Radu (and his quick wit)! Keep up the great work!

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Radu Gheorghiu

Very convincing, presented in a likable way

June 19, 2026 | Benjamin Conrad (Vattenfall)

A course packed with illustrative examples. A complex topic was explained very clearly! Great instructor!

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Radu Gheorghiu

A lively, engaging ITIL V5 training course that was fun

June 10, 2026 | Matthias Zöller (gkvi)

Two days of intensive learning can be exhausting. But I really liked the way Arne structured, organized, facilitated, and led the training. He was personable, down-to-earth, shared funny anecdotes, and also explained the material clearly and comprehensively. I’d love to give it 6 stars!

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Finally, an in-person training session again

June 10, 2026 | Benjamin Patrakscht (gkv informatik)

A very enjoyable two-day in-house training session that could be summed up as “Time just flew by.” Clear, illustrative examples kept the theoretical part from becoming boring. Thanks to the trainer, Arne Wollenhaupt.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Great Workout

June 9, 2026 | Anonymous

I would like to sincerely thank Mr. Wollenhaupt for the excellent ITIL training. The material was presented in a very clear and structured manner. He explained even the more complex topics clearly and always took the time to answer questions in detail. This allowed me to follow and understand all the material very well. Particularly noteworthy are his professional expertise, his engaging teaching style, and his dedication throughout the entire training. Thanks to his support, I felt thoroughly prepared for the exam. This made the exam much easier for me, and I was able to pass it successfully without any major difficulties. All in all, a highly recommended training course with an outstanding instructor! Thank you very much, Arne, for the great support and the pleasant learning atmosphere!

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Feedback on ITIL Training

May 11, 2026 | Felix Ibeler

A really relaxed training session. The visuals were a huge help in understanding the material. The examples chosen were very easy to follow and helpful. I would recommend it.

Training: ITIL Version 5 Foundation Virtual Classroom
Instructor: Nina Heinze

Have a good workout

April 24, 2026 | Anonymous

The ITIL V5 Foundation training was very interesting and well-structured, but there was a lot of material to cover in just two days. I found the workbook very helpful for reviewing the content. What I didn’t like was that the exam and exam preparation materials aren’t available in German yet, so we received the English version instead of having the option to receive the German materials later.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

An interesting training session with good discussion

April 9, 2026 | Florian Hochhard (connecT)

I especially liked the trainer’s sense of humor and the fact that both the teaching style and the course materials were interactive. Arne made a topic that can sometimes be quite abstract and dry incredibly interesting, humorous, and full of practical examples. I would definitely take another training course with him!

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Excellent

April 9, 2026 | Tim Leib (Koenig & Bauer AG)

Interactive, easy to understand, great examples—everything is perfect!

Training: ITIL Version 5 Foundation Virtual Classroom
Instructor: Arne Wollenhaupt

Despite the dry subject matter, it was presented very well.

March 24, 2026 | Rainer Brechtken (Rewe Digital)

I really enjoyed the course. Even though the subject matter is rather dry, Kim structured the course very well and presented the material in a very knowledgeable way. She was excellent at answering questions and didn’t lose her train of thought even when we asked follow-up questions; she was able to pick up where she left off and continue the course. I’d be happy to take it again.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

Surprisingly good!

March 24, 2026 | Steffen Wiesel (REWE digital)

Although the ITIL training was booked for us participants as a mandatory event without any context, and we all went into it with rather modest expectations and in a less-than-enthusiastic mood, Kim’s friendly manner managed to engage everyone and encourage our active participation. She gave us plenty of breaks and room for discussion, allowing us to share our personal experiences and gain insight into what works well—or not so well—for us. Thanks to Kim, the training left a positive impression despite the rather dry subject matter, and I feel motivated to apply what I’ve learned to my work.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

Exceeded expectations

March 10, 2026 | Jan Dröscher

When I first thought of ITIL, I imagined a dry, drawn-out course. But Nina presented the topic in a really lively and practical way, and the time just flew by. I learned a lot.

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Nina Heinze

Excellent training

March 10, 2026 | Anonymous

The training was very helpful and well explained. I learned a lot of new things, and I find them very useful. Thank you very much!

Training: ITIL Version 5 Foundation In-Person Training
Instructor: Nina Heinze

Reviews for the SERVIEW ITIL Course^® Version 5 Foundation

Lively, practical, and anything but dry—highly recommended!

I'd love to come back anytime!

Have a good workout

ITIL 5 Foundation

Thanks for the training

Valuable practical experience and examples

I'd do it again in a heartbeat

ITIL5: Highly recommended for Ermin Sambol

ITIL® Version 5 Foundation Training

A very good, interesting, and lively training session

ITIL 5 Foundation

Great Training

Top

The coach is awesome

Very convincing, presented in a likable way

A lively, engaging ITIL V5 training course that was fun

Finally, an in-person training session again

Great Workout

Feedback on ITIL Training

Have a good workout

An interesting training session with good discussion

Excellent

Despite the dry subject matter, it was presented very well.

Surprisingly good!

Exceeded expectations

Excellent training

Do you have questions about our services or would you like a quote?

Email Contact Form Consultation

Find your workout here