1. SERVIEW
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  3. ITIL Version 5
  4. ITIL Version 5 "Foundation"
  5. Training Evaluation

Reviews for the SERVIEW ITIL Course® Version 5 Foundation

Real Customer Reviews and Experiences with ITIL Training® SERVIEW Version 5 Foundation. Reviews on the quality of instruction, the relevance of the content, the instructor, and the workshop facilities.


Here is an overview of customer reviews for all ITIL Version 5 training courses at SERVIEW

4.9 von 5 Sternen18 Trainingsbewertungen

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Rated 4.9444444444444/5 based on 18 customer reviews


ITIL® Version 5 Foundation Training

July 31, 2026 |

Excellent ITIL® Version 5 Foundation Training at SERVIEW! The training was clearly structured, practical, and very well organized. I’d especially like to highlight Kim Messingen—she presented the material in a way that was easy to understand, motivating, and filled with real-world examples. It was clear that she truly mastered the subject matter and enjoyed sharing her knowledge. The workbook and materials were well-organized and provided excellent support for learning. The atmosphere was pleasant, and we could ask questions at any time. Overall, this is a highly recommended training course. Anyone looking to take the ITIL Version 5 Foundation course is in excellent hands at SERVVIEW—and especially with Kim Messingen.


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

Rated 4.9444444444444/5 based on 18 customer reviews


A very good, interesting, and lively training session

July 28, 2026 |

Thank you—it was presented well and energetically. Just make sure to be consistent with the materials (use “operate” instead of “operation,” etc.) and please use the same version online as the materials we received (slide 101)... The rest was great! Thanks again.


Training: ITIL Version 5 Foundation Live Online
Instructor: Thomas Marenich

Rated 4.9444444444444/5 based on 18 customer reviews


ITIL 5 Foundation

July 24, 2026 |

Thank you so much for the refreshing two-day training session. Despite the “dry subject matter,” there was maximum knowledge transfer in a relaxed and informal atmosphere. I would highly recommend Alex anytime. He conveys the material effortlessly using relatable examples from everyday life, is extremely attentive to the participants, yet always keeps an eye on the time and maintains a professional approach.


Training: ITIL Version 5 Foundation Live Online
Instructor: Alexander Bremer

Rated 4.9444444444444/5 based on 18 customer reviews


Top

July 2, 2026 |

It was very well organized. It was very interactive, which made it easier to learn.


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

Rated 4.9444444444444/5 based on 18 customer reviews


Great Training

July 2, 2026 |

The training was interactive, featured excellent examples, and was very practical. There was a good exchange of ideas, and the trainer was very knowledgeable and did a great job of conveying the information.


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

Rated 4.9444444444444/5 based on 18 customer reviews


The coach is awesome

June 24, 2026 |

In my 15 years in IT, I’ve taken quite a few training courses (various technical courses, ITIL, Prince2, ISTQB, etc.), but this one was by far the best! Radu is a natural entertainer. Despite the heat, the two days were a lot of fun, got us thinking, and in the end, everyone passed the exam with flying colors. It doesn’t get any better than this! A huge thank you to Radu (and his quick wit)! Keep up the great work!


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Radu Gheorghiu

Rated 4.9444444444444/5 based on 18 customer reviews


Very convincing, presented in a likable way

June 19, 2026 |

A course packed with illustrative examples. A complex topic was explained very clearly! Great instructor!


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Radu Gheorghiu

Rated 4.9444444444444/5 based on 18 customer reviews


Finally, an in-person training session again

June 10, 2026 |

A very enjoyable two-day in-house training session that could be summed up as “Time just flew by.” Clear, illustrative examples kept the theoretical part from becoming boring. Thanks to the trainer, Arne Wollenhaupt.


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Rated 4.9444444444444/5 based on 18 customer reviews


A lively, engaging ITIL V5 training course that was fun

June 10, 2026 |

Two days of intensive learning can be exhausting. But I really liked the way Arne structured, organized, facilitated, and led the training. He was personable, down-to-earth, shared funny anecdotes, and also explained the material clearly and comprehensively. I’d love to give it 6 stars!


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Rated 4.9444444444444/5 based on 18 customer reviews


Great Workout

June 9, 2026 |

I would like to sincerely thank Mr. Wollenhaupt for the excellent ITIL training. The material was presented in a very clear and structured manner. He explained even the more complex topics clearly and always took the time to answer questions in detail. This allowed me to follow and understand all the material very well. Particularly noteworthy are his professional expertise, his engaging teaching style, and his dedication throughout the entire training. Thanks to his support, I felt thoroughly prepared for the exam. This made the exam much easier for me, and I was able to pass it successfully without any major difficulties. All in all, a highly recommended training course with an outstanding instructor! Thank you very much, Arne, for the great support and the pleasant learning atmosphere!


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Rated 4.9444444444444/5 based on 18 customer reviews


Feedback on ITIL Training

May 11, 2026 |

A really relaxed training session. The visuals were a huge help in understanding the material. The examples chosen were very easy to follow and helpful. I would recommend it.


Training: ITIL Version 5 Foundation Live Online
Instructor: Nina Heinze

Rated 4.9444444444444/5 based on 18 customer reviews


Have a good workout

April 24, 2026 |

The ITIL V5 Foundation training was very interesting and well-structured, but there was a lot of material to cover in just two days. I found the workbook very helpful for reviewing the content. What I didn’t like was that the exam and exam preparation materials aren’t available in German yet, so we received the English version instead of having the option to receive the German materials later.


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Rated 4.9444444444444/5 based on 18 customer reviews


An interesting training session with good discussion

April 9, 2026 |

I especially liked the trainer’s sense of humor and the fact that both the teaching style and the course materials were interactive. Arne made a topic that can sometimes be quite abstract and dry incredibly interesting, humorous, and full of practical examples. I would definitely take another training course with him!


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Arne Wollenhaupt

Rated 4.9444444444444/5 based on 18 customer reviews


Excellent

April 9, 2026 |

Interactive, easy to understand, great examples—everything is perfect!


Training: ITIL Version 5 Foundation Live Online
Instructor: Arne Wollenhaupt

Rated 4.9444444444444/5 based on 18 customer reviews


Despite the dry subject matter, it was presented very well.

March 24, 2026 |

I really enjoyed the course. Even though the subject matter is rather dry, Kim structured the course very well and presented the material in a very knowledgeable way. She was excellent at answering questions and didn’t lose her train of thought even when we asked follow-up questions; she was able to pick up where she left off and continue the course. I’d be happy to take it again.


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

Rated 4.9444444444444/5 based on 18 customer reviews


Surprisingly good!

March 24, 2026 |

Although the ITIL training was booked for us participants as a mandatory event without any context, and we all went into it with rather modest expectations and in a less-than-enthusiastic mood, Kim’s friendly manner managed to engage everyone and encourage our active participation. She gave us plenty of breaks and room for discussion, allowing us to share our personal experiences and gain insight into what works well—or not so well—for us. Thanks to Kim, the training left a positive impression despite the rather dry subject matter, and I feel motivated to apply what I’ve learned to my work.


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Kim Messinger

Rated 4.9444444444444/5 based on 18 customer reviews


Exceeded expectations

March 10, 2026 |

When I first thought of ITIL, I imagined a dry, drawn-out course. But Nina presented the topic in a really lively and practical way, and the time just flew by. I learned a lot.


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Nina Heinze

Rated 4.9444444444444/5 based on 18 customer reviews


Excellent training

March 10, 2026 |

The training was very helpful and well explained. I learned a lot of new things, and I find them very useful. Thank you very much!


Training: ITIL Version 5 Foundation In-Person Training
Instructor: Nina Heinze